After installiing ios6 to ipad i no longer have my photos or apps and cannot connect to iTunes on my computer. Get message saying pairing record is missing.Can anyone help please?
After installing ios6 to ipad2 I no longer it went back to factory settings. I cannot sync iTunes on my computer with the iPad but get a message "pairing record is missing". Can anyone help me.
I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)
Similar Messages
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Written by: Disabled: iPad connect to iTunes, no one computer will be synced down, I know the password! Help please!
If it's showing the disabled screen then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a computer that it hasn't been synced to :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
Updating ipad 1 to IOS5 wont connect to itunes. Now it wont reset. What is wrong? Can anyone help?
I was updating my ipad1 to IOS5. The screen is now stuck on itunes logo but itunes does not recognize. Tried to re-boot ipad but itunes logo keeps coming up. I'm stuck. Has anyone had this problem?
Is there another way, because I am not at my house? I am at my relatives and I dont think they would want to do that. And, wont that reset the whole router?
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Help??
Hello nanowillnotwork
Check out the article below and pick one of them that relates to your issue. What you need to find out is that does the computer as a whole recognize your iPod nano or is it just iTunes.
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Regards,
-Norm G. -
I'm so frustrated with this I've even bought both albums again hoping it would delete the original one's, no such luck, they're still there :(
Welcome to the Apple community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help please?
So it appears iCloud/iTunes Match isn't the issue - the error message would seem to be complaining about where the music is being downloaded to. So with this in mind:
In iTunes select Preferences and select Advanced. The iTunes media folder should be set to /Users/<your account>/Music/iTunes/iTunes Music. <your account> would be whatever your user account is. If you see something else there I'd guessing it is a folder you don't have permission to write to. -
Btinternet has changed since 21st Nov and it no longer works on the ipad. Can anyone help please?
Can anyone help please, btinternet have changed their servers on e mail since 21st Nov and I can no longer send or receive e mails. BT say set to the following but I cannot get it to work, any suggestions please.
Go to your iPhone/iPad home screen and tap Settings.
Scroll down to Mail, Contacts, Calendars.
Tap Add Account.
Scroll down and tap Other.
Tap Add Mail Account.
Put the name you want people to see when they get mail from you in the Name field.
Enter your BT Business username in the Address field. For example, [email protected] or, where you have registered a custom domain, [email protected]
Enter your BT Business password in the Password field.
In the Description field enter the name you want to use to identify the account.
Tap Next. If you get an error message at this point, tap OK.
Make sure that POP is selected at the top of the screen.
In the Incoming Mail Server section, change the Host Name to pop.outlook.com.
Scroll down to the Outgoing Mail Server section and change the Host Name to smtp.outlook.com.
Tap Save.Hello Kitty Galore,
It sounds like your your photos that you take on your phone are not showing in your iPad Photo Stream.
I would check both devices to make sure that they both have Photo Stream turned on in the iCloud settings.
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/HT4486
How do I turn on My Photo Stream?
After your devices are up-to-date and you have set up your iCloud account, it’s easy to turn on My Photo Stream on any of your devices:
iOS devices: Go to Settings > iCloud > Photos (Photo Stream in iOS 6), then turn on My Photo Stream.
Mac: Go to System Preferences > iCloud, then select the checkbox for Photo Stream. Click the Options button and verify that the My Photo Stream checkbox is selected. Open the application you want to use with Photo Stream (iPhoto or Aperture) and confirm that My Photo Stream is turned on in that application. You can also adjust your my Photo Stream settings in iPhoto or Aperture Preferences.
If it is enabled, then I would check to make sure Automatic Upload is enabled with this article:
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
I imported photos to iPhoto or Aperture from my camera, but I do not see them uploaded to the My Photo Stream album, though the service is enabled.
In iPhoto or Aperture, navigate to Preferences > Photo Stream. Ensure that Automatic Upload is enabled under My Photo Stream and that you have an active Wi-Fi or Ethernet connection.
If Automatic Upload is not enabled, you can either enable it and import again, or manually add the newly imported photos to My Photo Stream in iPhoto or Aperture by dragging them into the My Photo Stream album in your Library.
Cheers,
Sterling -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
After the move to icloud, I no longer have an address book synched. Cannot find a way to add i cloud on preferences/accounts either. I'm not at all happy with this transition.
You don't require Mountain Lion - you need Lion which has been available for almost a year.
Unless you are running Mac OS X 10.7.2 or later (Lion) you won't be able to sync iCloud with your computer. The iClous system preferences pane does not exist in ealier versions.
The Mac system requirements are all clearly stated on the iCloud pages, and in the support articles. -
iPad stops responding, showing the Apple logo only,i tried to place into recovery mode and attempted to restore again but after downloading the software, it brings error in downloading s/w message.can anyone help please.Thanks
http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
I have a Bose soundtouch system .Until today I could play my iTunes music through it via air player . .I have just uploaded the latest upgrade from iTunes and now I am unable to connect to the Bose system . Can anyone help please? I can connect via my iPad and by using the Bose app so it is not the Bose at fault
@puebloryan, I realize this thread is a bit old, but I have encountered a similr problem and wondered if you had found a solution. I've been using home sharing from itines on my PCs for years, but two days ago, it suddenly stopped. I can share from my Macs, but not from the ONE PC library where I keep all my tunes. I tried all the usual trouble-shooting measures.
After turning home sharing off on the PC's iTunes, turning it back on and turning some other settings off and on, my Macs and Apple TV could briefly "see" the PC library, but as soon as I try to connect -- the wheel spins for a bit and then the connection vanishes. It's as if they try and then give up.
Since this sounds so similar to your problem, I was hoping you finally found a solution. I am also starting a new thread. Thanks! -
I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I’m using windows 7 and working in office 2010. I have installed iCloud and I can’t print my calendar from outlook all it will print is a blank calendar no appointments or birthdays . can anyone help please.
GeoffI had a similiar problem, with my multiple devices. I open iTunes and when all devices were connected I went to the info section on each device. Under info I checked the sync calandars. Under that I click all calanders. I then did the apply in low right. I then did the sync function and it fixed it for me. You have to do this for each device.
I also checked the device (ipad,Iphone) themselves and change the calander selection to NO Catagory. Hope this helps. -
My iMac 24 can no longer be paired with the keyboard; it doesn't recognise any keyboard at boot up, even the one it is paired with. Can anyone help, please?
Thank. SimonBrian - The batteries are fine and there has only every been one keyboard paired with it. We have tried my MacPro keyboard as well, and it will not even recognise that there is a discoverable keyboard nearby.
Thanks, Simon -
I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes store" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work! Please help!! Thanks.
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.
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