After installing Snow Leopard I can no longer "save photos on computer" after inserting a memory stick to an HP Photosmart C5180 All in 1                                                                                           Photosmart C5180 All in one

Hello,
When I insert a memory stick into my HP Photosmart C5180 All in one and I try to "save photos on computer" the printer reads: "You need to install device software". This all started happening after I installed Snow Leopard on my Mac 10.6.8. Can someone please advise on what I need to do?

Typically it's a good idea to uninstall any devices attached to the Mac before doing an upgrade.  This prevents problems that can be caused by the upgrade.  Below are the instructions for uinstalling and reinstalling the printer.  I'm also going to include a link to the full feature software and drivers for the printer.  Let me know what happens.
Uninstalling the Printer Software
Installing the Printer Software in Mac OS X v10.6 Snow Leopard for a USB Connection
HP Photosmart Full Feature Software and Drivers - Mac OS X v10.6
I am a printer tech for HP.

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