After updating I can not get over 1000 songs from my library to play. I spent 2 hours with Apple support and he could not fix it. Anybody got any ideas?
After updating I can not get over 1000 songs from my library to play. I spent 2 hours with Apple support and he could not fix it. Anybody got any ideas?
While not exactly the same, I wonder if this would help? http://support.apple.com/kb/TS1967
Similar Messages
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help! my first mac! and I can't get past the Welcome menu window... I try to select "united states" and want to continue but nothing happens. Any idea why?
Restart the Mac, and start over, it very well could be frozen. This is not the way you would like to start out your Mac experience!
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I have not been able to get or send email with my embarqmail account. I have been told to put host as pop.centurylink.net and and stmpcenturylink.net and server port 587. If anyone can help me please let me know. Thx
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records
Then try contacting iTunes
Apple - Support - iTunes - Contact Us -
when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.
Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick -
Can you get a power point program for the mac, my daughter has a power point assignment and i am not sure how to do it on the mac
You can use a free alternative like openoffice for this:
http://www.openoffice.org/porting/mac/
or libre office which is a fork of open office:
http://www.libreoffice.org/ -
I know this is old now but since the update i can't get into icloud on my phone it keeps asking me to check t & c's and now no emails. Can't connect to server. I have 4S please help :-(
Hi Kellyssi,
Thanks for visiting Apple Support Communities.
If you're being asked repeatedly to check terms and conditions, try restarting and then resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the best,
Jeremy -
When I update the ios on my Iphone 4 it wont turn on and I tried to restore it, but it stuck in restore with apple logo and loading bar not move at all, I contact apple support and they tried to help me but nothing work, then they told me to send it to replace it and I need to pay $149, that's mean if anybody has any problem with his iphone even the problem from apple software you need to pay, that's not fair at all.... I will try to sale all our apple device and by Samsung device to resolve this problems.
I believe this means that it is bricked, just sell it for parts, to someone like me
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how can i get a duplicate invoice from my MacBook which I bought in an independent Apple retail store in poland
Call the store & ask the sales staff to send you one if you are no longer in Poland. If you are still there, what is stopping you from visiting the store?
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Can I get a free upgrade from photoshop elements 11 to the 13? I have 11 and my laptop is 64 bit. registered software bought aug 2013
There is no free upgrade. You have to buy it.
Mylenium -
Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support. -
I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? and also how can I make my laptop boot up faster?thank you in advance
Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
I need to move 1000 photos from one library to another. How do I do that and keep the ratings and dates they were created? I tried exporting them, but it loses all info. Also, how do I move the quicktime movies from one iphoto library to another? They were exported as jpgs
Add both libraries to iPhoto Library Manager. Then select the events or albums that you want to copy from library A and drag them to library B in iPLM.
This video shows the process:
OT -
I have just updgraded to Mavericks and my bootcamp has vanished! I have an entire webite that has not been backed up in a while. All lost.... anybody got any ideas?
If you cant mount that partition in the disk utility, then try these steps in the terminal:
http://chrislee.kr/wp/2011/05/23/how-to-mount-bootcamp-drive/ -
I seem to have a corrupted iTunes library. I can't transfer the library to an external drive. The transfer hangs up on a specific tune. Anybody have any ideas. I am running OS 10.6 w/ a 2Ghz Duel core processor.
Old Barry wrote:
via a usb connestion
So you are copyinbg the entire /Music/iTunes? folder to another drive by copying in a Finder window? -
Playlists disappeared from iTunes after update. Can I get them back?
All my playlists disappered from iTunes. I'm running Windows7 Pro. I must have lost the playlists after an update. I haven't listen to iTunes for a couple months, mostly Pandora, but yesterday I went back and all my playlists were missing. --- I do remember an update some time back.
I tried to find an answer by Googleing my problem but nothing worked or was applicable. I found solutions that were older and that had tips like "Go under File in the menu bar and import...".
For some reason I neither have File nor a menu bar , nor an import option. I can't even find out what version I have - but you can assume it is the latest because I always click OK when Apple throws an update at me.
Do I have to start over or can I get my playlists back? ---- I have used an assortment of media players in the past. Mostly some smaller but brilliant ones and something like this never happened. I'm not sure how I feel about this happing with Apple's iTunes. Usually I would have thrown it out but I need iTunes for my iPod and iPad and I'm about to purchase an iPhone. So I can't let this one go.
If I can restore it - or even if not - , I will make sure I do a back-up for my playlists. I have never done a back-up for PLAYLISTs in the last 15 years (!?). But from what I read some people recommended it for iTunes. I would like to add this question to my original problem: how do I make a backup of my playlists? Do you do it too? Is it REALLY necessary - or can I plow on more or less safely for the next 15 years?
Thank you in advance for your help.Mietz wrote:
Never mind - I figured it out and got my playlists back.
Good news, but for anyone else with the same issues this may help.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2
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