After upgrading to the latest version of firefox. I can no longer access the internet and all traces of Mozilla Firefox are gone from my computer. I have no access to the internet, my home page or my e mails. What can be done??

Question

I have been using firefox for years. I downloaded the latest version and at the conclusion of the down load I was refussed access to the internet. Something about Proxy???? I checked my firewalls and security and they said that mozilla was allowed but everytime I attempt to gain access I am refused. I cant access the internet and I cant download another program to access the internet. I uninstalled Firefox and attempted to reinstall but after uninstalling Firefox I have no means to reinstall because there are no traces of it on my computer and I no longer have access to the internet. What do I do? I cant access my e mails, stored messages, favorites etc etc.

Answer 1

No. After I select "Choose" the dialog box expands to provide only three choices. This is a new bug. I have only seen it in the past week or so, but it is maddening. I have observed that, while the Mozilla Foundation focuses on trivialities like which search engine should be the default, the Firefox application becomes buggier and buggier. Most of my family has switched to Chrome, and I will be following shortly. Firefox used to be a great program. Not any more. Getting assistance with a problem has also become very difficult.