Air Update Problem

Question

Hi everyone,
i just wanted to update an AIR Application for a client. But when the update framework (i'm using the ApplicationUpdaterUI) has downloaded the AIR file and wants to install it, it says that the AIR file is damaged. When i'm installing the downloaded file (copied it from the #ApplicationUpdate dir) by hand everything works fine. Wiredly enough, everything worked fine the last time.
Any idea what maybe be the cause to this problem?
Adobe AIR 2.0.2.12610
App compiled with Flex 4.0
Thanks in advance
Timo
Edit: This is whats in the Logfile when the updating process fails:
[2010-09-01:14:09:20] Starting update of c:\programme\myapp\myapp.exe
[2010-09-01:14:09:20] Updating from file:///C:/Dokumente%20und%20Einstellungen/VAdmin/Anwendungsdaten/myapp.4BCA79BE2D83E8B0A FDB124EAD7E123E1B6A1E28.1/Local%20Store/%23ApplicationUpdater/update.air
[2010-09-01:14:09:20] Updating to version 0.9.509
[2010-09-01:14:09:20] UI SWF load is complete
[2010-09-01:14:09:21] UI initialized
[2010-09-01:14:09:21] beginning UI styling
[2010-09-01:14:09:21] UI styling complete
[2010-09-01:14:09:21] Unpackaging to C:\Dokumente und Einstellungen\VAdmin\Lokale Einstellungen\Temp\fla1E6.tmp
[2010-09-01:14:09:21] failed while unpackaging: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]

Answer 1

Hi,
From a first look at the error log you've attached the problem appears to be in the air app installer but we cannot say what is causing it. Can you send me a copy of the apps in order to try to reproduce the issue on one of our machines? You can send me a private message with it or put on one of your servers and send us a link to it. We would really appreciate if you could simplify the app and reduce it to a small reproducible use case.
Have you tried to directly install the downloaded file file:///C:/Dokumente%20und%20Einstellungen/VAdmin/Anwendungsdaten/mya pp.4BCA79BE2D83E8B0AFDB124EAD7E123E1B6A1E28.1/Local%20Store/%23Applica tionUpdater/update.air? The problem might be happening due to an antivirus that you are using and which interferes with the update file.
Also can you give us more details on the two apps (the one installed and the updated one) like with which AIR versions were they compiled and packaged and also on the buffer overflows you are seeing.
Regards,
-Catalin