Albums there...then not there in iTunes Music Store???

Say, I was shopping in iTunes and noticed that an album I purchased last week, "Workin' with the Miles Davis Quintet," isn't there today. Moreover, an album that iTunes suggested to me, "Cookin' with the Miles Davis Quintet" isn't there either. Has anyone else noticed this "here and gone" phenomenon?

It happens sometimes, for various reasons. Sometimes an album is only granted to the iTMS for a limited time, sometimes one is pulled due to technical problems, and some times issues crop up with the rights after a record company has granted the rights to the iTMS, among no doubt other reasons.

Similar Messages

  • Requests for Music NOT available in iTunes Music Store

    Hello,
    I was wondering when, if ever, will there be a place within iTunes Music Store to request music by an artist you already have but not their complete catalog. For example, you mention under Frank Sinatra's bio his Reprise years yet have nothing from his Reprise Years even though you still acknowledge that Sinatra Reprise was one of his best selling compilations.
    Also certain artists show up under compilations but not themselves. Example - Tim Miner. So my question is - is there a way to request an album or an artist and be alerted as to when they or the specific album has been added?
    Thank you

    I was wondering when, if ever, will there be a place within iTunes Music Store to request music by an artist...
    Its always been there!
    http://www.apple.com/feedback/itunes.html
    Its near the bottom of the main Apple iPod + iTunes page. (it has an icon of a pencil next to it)
    http://www.apple.com/itunes/
    You can also, from the iTunes menu bar, go iTunes>provide iTunes feedback. That will take you to the music request page.
    Hope this helps.
    bd

  • New podcast page not appearing in iTunes Music Store yet

    Our latest addition to the WhiskyCast podcast series, WhiskyCast Virtual Tastings, was added to the iTunes Music Store last weekend. However, it's still not showing up in search results unless one types in the complete name of the show, and then only shows up as a single episode -- not with a page of its own like our other podcasts. I know it takes a day or two for new podcasts to show up in the search results, but without the page, there's no "Report a Concern" link for me to check with the iTMS team on whether there's an issue or not. Should I wait a few more days to see if the problem straightens itself out, or is there someone within Apple that I can reach out to to see whether there's a problem with my feed that's keeping the page from showing up.
    Here's a link to the debut episode in iTMS and what iTunes displays:
    http://itunes.apple.com/us/podcast/whiskycast-virtual-tastings/id460281190
    Thanks!
    Mark Gillespie

    The link you give is to the Store page for your podcast - this is what the Search results will link to once they become available. Your page does have the 'Report A Concern' link but I shouldn't bother (iin any case it's really meant for people to complain about content or whatever).
    It can take some days for the Search results to show; it's been eight, so it should happen any time now. If you want to contact Support (though I don't think you will find them at all helpful), go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

  • Podcast not updating on iTunes Music Store but it's ok on Feed

    Hi, we've been posting a podcast every two weeks on iTunes Music Store for more than a year, the podcast name is sushi pop. This is the feed that we're using http://feeds.feedburner.com/ColissioncomSushiPop but since almost a month it hasn't been published on iTunes Music Store, anyone could help us with this?  Thanks a lot, have a nice day.

    Neither the Store nor iTunes when subscribing is showing episodes 25 and 26.
    Your earlier episodes each have two 'enclosure' tags: if both contained playable media iTunes would ignore the second (you can't have more than one enclosure per episode). However in each case the first one contains a bit.ly URL which downloads the media file. This is not acceptable to iTunes, which thus defaults to the second enclosure, which does contain a playable URL. (The test is that the URL, when pasted into a browser's address bar, plays the episode in the browser, not downloads it.)
    However episodes 25 and 26 have only one enclosure each, containing a bit.ly URL, again downloading the file. Since the episode contains no playable media iTunes does not display it.
    You need to stick to one enclosure, containing a direct URL to the media file.

  • IPod Shuffle not connecting to iTunes Music Store

    Hi... I know this has probably been explained loads of times, but could someone please tell me how I need to change my security and firewall settings so that I can connect to the iTunes music store? Please let me know, thanks very much.
      Windows XP  

    i have exact same prob.... it has worked fine for about 5
    months but has now decided to just stop.
    i connect it and nothing happens at all???
    no lights nothing but the shuffle still plays songs untill
    the battery runs out....btw, i cant even charge it coz it does it does not connect AT ALL.

  • HELP! My computer will not connect to iTunes Music Store

    Hi,
    I have an active internet connection, and I am using the most current version of itunes but it will not connect to the store. This just started happening recently. I get a message that says: "itunes could not connect to the itunes store. Network connection timed out."
    any Ideas?
    PS> I tried deleting and reinstalling itunes... but it still did not work.

    BUMP

  • HT203433 I cannot find some of my previous purchased songs on iTunes Music Store? Lost?? Strange!

    Hi,
    I have lost many musics in the same album which I had purchased on iTunes Music Store.
    I bought an album named "100 Supreme Classical Masterpieces: Rise of the Masters" about a year ago. It is a collection of classical music. It was a 100 piece of music but now I want to re-download it but it only shows me 15 tracks. I've checked it is not hidden. I've tried to search for it in iTunes Music and I found it. It is a 100 track album and it says that you've purchased this but in Purchase section only gives me 15 songs. Please help
    Any idea?
    Thank you.

    I'm having the same problem with iTunes 11. When I purchase songs for the iTunes Store, they don't appear in iTunes for me. They appear immediately on my mobile devices, but in order to get them to appear in iTunes, I have to turn off iTunes Match and then turn it back on, and even then they only appear as being available for download. Oddly enough, if I go into the iTunes Media/Downloads folder, the original downloaded files are there. It's as if they aren't getting fully processed by iTunes and indexed properly after they are downloaded. It's incredibly annoying. I could probably drag those files into iTunes to add them, but I haven't tried that yet. Hopefully Apple will resolve this issue quickly. In the meantime, check your iTunes Media/Downloads folder. The files are probably there.

  • Is there a way to play itunes music with the computer shut?

    Is there a way to play itunes music while the computer is shut?

    Not without either an external monitor and keyboard, or using a hack. If you want to try an hack app, look into:
    http://www.macupdate.com/app/mac/22211/insomniax
    Use at your own risk.
    Regards.

  • HT1849 I bought too many songs from the album so balance was less than $1.29 and now the complete my album link is not there. What can I do?

    I bought too many songs from the album so balance was less than $1.29 and now the complete my album link is not there. What can I do to pay the balance only?

    "Note: if you previously acquired a certain number of single tracks from the same album that the Complete My Album price would be less than the current price for a single song (a single video for a video album), you will not be able to purchase the remaining tracks using Complete My Album.
    iTunes Store: Complete My Album Frequently Asked Questions (FAQ)

  • I'm I'm using a video editing program that will only accept music in MP3 file form, so it won't let me use any of my itunes music.  Is there a way to convert itunes music files to MP3 files?

    I'm using a video editing program that will only accept music in MP3 file form, so it won't let me use any of my itunes music.
    Is there a way to convert itunes music files to MP3 files?

    There is HangTimes' never fail method:
    http://www.bulletsandbones.com/GB/FAQPages/NeverFail.html

  • Tried EVERYTHING!!! HELP!!! iTunes could not connect to the music store...

    HELP! I have tried everything...I keep receiving the following error message:
    "iTunes could not connect to the music store. Network connection was refused. Make sure your network settings are correct and network connection is active, then try again."
    I have a 60GB video ipod. OS Windows XP Service Pack 1. Dial up AOL. No firewalls, checked connections, followed all instructions on the support page, contacted customer support via email (see responses below), contacted AOL (referred me back to iTunes), iTunes referred me to customer support number for iPod (which I called, and they referred be back to iTunes customer support via email). After emailing customer support and receiving a general response, and replying to each response, the email said they were not technical support...read all emails below beginning with the most recent:
    Subj: Re: Connect; Follow-up:
    Date: 1/19/2006 6:04:50 PM Pacific Standard Time
    From: [email protected]
    To:
    Sent from the Internet (Details)
    Dear Emily,
    Thank you for contacting the iTunes Music Store. We're sorry to hear you are still unable to connect to the store. At the end of this email we have included further possible solutions to the issue you are encountering.
    We're also sorry your iTunes Music Gift email didn't reach the recipient. The gift code you purchased is ... The recipient's ISP may have inadvertently blocked or filtered our email, thinking it was spam.
    If you purchased your gift using iTunes, you can resend it with a few simple mouse clicks. Just follow these easy steps to resend an unredeemed music gift to any address:
    http://www.info.apple.com/kbnum/n301476
    If you would rather email the gift information directly to the recipient using your email program, we've included instructions for your recipient and the gift code below.
    1. Download and install the latest version of iTunes. You can download the latest version, free-of-charge, from our website.
    http://www.apple.com/itunes/download/
    2. Click the link below to launch the iTunes application and view the gift page.
    http://www.itunes.com/go/songcode/
    3. Click Redeem.
    4. Copy this gift code and paste it into the Redeem code entry box.
    Again, we're sorry you are still unable to connect to the store.
    First, please make sure you're using the latest version of iTunes before you access the iTunes Music Store. You can download the latest version of iTunes from our website.
    http://www.apple.com/itunes/download/
    Also, some software that you install on your computer can affect the way your computer sends and receives information from the Internet. A few examples of this software are:
    * Firewalls
    * Internet security software
    * Privacy filters
    * Web accelerators
    * Ad filters
    If you cannot use the iTunes Music Store, try disabling this software temporarily to identify the culprit. Then, please refer to the documentation that came with the software to allow the iTunes Music Store to connect to the Internet. For your reference, these domains need to be permitted to send and receive data from the Internet:
    phobos.apple.com
    phobos.apple.com.edgesuite.net
    For more instructions on configuring your 3rd-party software, please contact the software manufacturer. If your web accelerator appears to be at the root of the problem, please contact your ISP.
    Sincerely,
    The iTunes Music Store Team
    http://www.apple.com/support/itunes/ww/
    Thank you for your response. I am curious to know why if iTunes does not
    answer non technical questions, why I received information when I replied to this
    email. Listed below are the previous threads providing technical information.
    Furthermore, if this is email is for billing disputes, I would like to have
    my Mastercard credited $25.87 for a "gift this purchase/tv show" that I
    purchased for my uncle on Christmas Day. I purchased the full first season of Monk.
    I previously sent an email requesting credit on approximately January 2,
    2006, and failed to receive a response. He never received the gift, or any
    instructions about how to download the tv show, and I do not show a credit
    appearing on my credit card. I would like to have credit for services not received.
    Please credit the following card #XXXX
    Thank you.
    Emily
    Subj: Re: Connect; Follow-up:
    Date: 1/18/2006 2:21:12 PM Pacific Standard Time
    From: [email protected]
    To:
    Sent from the Internet (Details)
    Dear Emily,
    Thank you for contacting the iTunes Music Store.
    The iTunes Music Store team answers non-technical questions about billing,
    customer accounts, downloading music, and iTunes Music Store content.
    Many questions about your iTunes software can be answered by choosing “iTunes
    and Music Store Help” from the Help menu.
    For online information, visit iTunes Support at
    <http://www.apple.com/support/itunes>.
    To access the discussion boards for iTunes and other Apple services, please
    visit
    <http://discussions.info.apple.com>.
    For support for your iPod, please visit:
    <http://www.apple.com/support/ipod/>
    If you require assistance beyond the complimentary support available online,
    please call AppleCare technical support at 800-APL-CARE (800-275-2273). Help
    is available seven days a week from 8:00 a.m. to 8:00 p.m. central time. There
    may be a fee associated with the call.
    Sincerely,
    iTunes Music Store Support
    Need a quick answer?
    iTunes Music Store Customer Service:
    <http://www.apple.com/support/musicstore/ww>
    iTunes technical assistance:
    <http://www.apple.com/support/itunes/ww>
    Thank you for your response. I have tried these methods, AGAIN. None of
    them seem to work. I also contact my ISP, AOL. Nothing they advised me to do
    worked. Has iTunes performed recent upgrades? Just viewing the discussion
    boards, it seems like a lot of people are having problems. Having paid $399
    for
    the 60GB video ipod, I need more than a generic email telling me what to do,
    when I already indicated in previous email that I followed the steps shown in
    the
    support area, which were the same instructions email to me.
    Subj: Re: Connect; Follow-up:
    Date: 1/16/2006 5:14:47 PM Pacific Standard Time
    From: [email protected]
    Sent from the Internet (Details)
    Dear Emily,
    Thank you for contacting the iTunes Music Store. Use the steps in the
    following article to troubleshoot your connection problem.
    I have been unable to connect for more than 24 hours on Windows.
    If you haven't been able to connect to the iTunes Music Store for more than a
    day—and other customers on our discussion boards aren't experiencing similar
    issues—a software or ISP configuration issue may be blocking your access to
    the iTunes Music Store.
    • Your copy of the iTunes application may be out of date.
    • If iTunes is out of date, it will not be able to connect to the
    iTunes Music Store. You can download the latest version of iTunes from our
    website: ?http://www.apple.com/itunes/download/
    • You installed a third-party anti-virus or personal firewall
    application.
    • You will need to configure your software to allow iTunes to access
    the Music Store. You can contact the software manufacturer if you have
    questions regarding configuration. Click here for more information.
    • You upgraded to Windows XP Service Pack 2.
    • Windows XP Service Pack 2, by default, enables the Windows Firewall.
    As with a third-party firewall, you will need to configure Windows Firewall
    to allow iTunes to access the Music Store. Read this document for more
    information. If you have further questions about configuring the Windows Firewall,
    contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP.
    • You upgraded to a high-speed or wireless Internet connection.
    • A new DSL or cable modem, or even a router, could be the culprit.
    These devices allow your computer to access the Internet at a much higher speed,
    or route your connection to multiple computers. However, they can also expose
    your computer to hackers. To help prevent this, manufacturers of these
    products often install firewalls to prevent hackers and viruses from compromising
    your system. Although this layer of protection is beneficial, there are
    occasions when a device may determine that the iTunes Music Store is a threat to the
    computer. If this is the case, you will need to configure these devices to
    allow iTunes to access the Music Store. Contact your ISP or the device
    manufacturer if you need help configuring your device.
    • You switched to a new ISP.
    • If you didn't install new networking hardware, your ISP may be
    blocking access to the iTunes Music Store. Let your ISP know about this document
    which can help your them configure their servers to allow iTunes Music Store
    traffic through.
    Sincerely,
    The iTunes Music Store team
    http://www.apple.com/support/itunes/ww/
    In a message dated 1/14/2006 8:20:29 AM Pacific Standard Time,
    [email protected] writes:
    http://www.info.apple.com/kbnum/n300870
    Thank you for your quick response. I already tried the link and all
    instructions several times.
    -The following is my information:
    Sacramento, CA
    -AOL 8.0 (dial up connection) - (tried downloading 9.0 but always receive
    error message)
    -The error message received is: iTunes cound not connect to the Music Store.
    Network connection was refused. Make sure your network settings are correct
    and network connection is active, then try again
    Thank you,
    Emily
    Subj: Re: Connect; Follow-up:
    Date: 1/14/2006 8:20:29 AM Pacific Standard Time
    From: [email protected]
    Sent from the Internet (Details)
    Dear Emily,
    We're sorry to hear that you can't connect to the iTunes Music Store. Your
    experience using the iTunes Music Store is very important to us, and we'll do
    everything we can to help you fix the connection issue quickly.
    This article outlines the culprits that can cause a connection issue. Please
    try these solutions:
    http://www.info.apple.com/kbnum/n300870
    We hope one of these solutions helped you resolve the connection issue. In
    the rare event that these suggestions didn't help, please reply to this email
    with the following information:
    1. Your city and state.
    2. Whether you use a high-speed Internet connection, like a cable modem or
    DSL.
    3. The name of your Internet Service Provider.
    4. The error message iTunes displayed (if any) when you tried to connect.
    5. Your approval to reset your password.
    Sincerely,
    The iTunes Music Store Team
    http://www.apple.com/support/itunes/ww/
    Customer First Name : Emily
    Customer Last Name :
    email :
    Web Order # :
    Support Subject : Connect
    Sub Issue : Can't connect
    Comments : iTunes Account Name:
    Platform : Windows XPSP1
    Error Code :
    Other Error :
    Comments:
    The error message I am receiving is "iTunes cound not connect to the Music
    Store. Network connection was refused. Make sure your network settings are
    correct and network connection is active, then try again". I have been unable to
    connect to the music store for at least 3-4 days. I have been using iTunes
    since last October, successfully. I checked all my network connections & they
    are fine. I am able to connect to AOL. I even uninstalled and reinstalled
    iTunes several times, all successfully, but I am still encountering a problem.
    Thank you.
    Emily
    Nice, effective customer service. I'm at my wit's end. I field customer service calls, and answer emails at work, and the general responses from the iTunes response library are ridiculous. Especially, after emailing me twice technical support emails, they tell me they do not handle technical support questions...
    Any help or suggestions as to how I should respond to the next email is helpful...
    I also forgot to mention I have been able to connect to iTunes since October 2005, and have been unable to connect for almost 2 weeks now. And, yes, I have downloaded the latest version of iTunes. I was advised over the phone to upgrade to XP Service Pack 2, but it looks like SP2 has issues. ANd, no, I did not download SP2, because the customer support rep admitted he knew nothing to very little about iTunes.
    Emily

    Emily,
    thanks for your posting, it just reflects my experience (although I didn't contact the helpdesk, but after what you wrote I think I can skip that part). I am livin in China and buy from the German MS, worked fine until about a week ago when the download of an album stopped just after 5 songs. I have never been able to connect to the shop ever since.
    The interesting thing is, that I get a response from their server in the domain phobos.apple.com (phobos.apple.com/WebObjects/MZStore.woa/wa/storeFront) which I would interpret that there can't be a problem which they always list (Antivirus, Firewall etc...)
    So will there ever be somebody from Apple who is going to give a better explanation how to solve the problem ? Or are there already too many people buying iPods and music ???

  • I have 100's of CDs that I have downloaded to my itunes library and they are in the library playable but they do not show up in the C drive under the iTunes Music folder under users.  Why are they in the libary and not in the itunes music folder. Win 7 OS

    I have 100's of CDs that I have downloaded to my itunes library and they are in the library playable but they do not show up in the C drive under the iTunes Music folder under users.  Why are they in the libary and not in the itunes music folder. Win 7 OS.  When I look in the library under the get info screen it says they are in the folder itunes music, under the c: drive but when I actually go to that folder to look for them they are not there....HELP!

    Hello RumDog,
    I think this article will help you find the media in your library.
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Discovering and changing the iTunes Media folder location
    Note: You would usually only change the iTunes Media folder location to share music between accounts on the same computer. See this article for specific steps on how to accomplish this. Also, see this article if you want to know how to move your music to a new computer.
    Mac OS X: Click the iTunes menu and choose Preferences.
    Windows: Click the Edit menu and choose Preferences.
    Click the Advanced pane. iTunes displays the location of your iTunes Media folder.
    You can then:
    Note where your media folder is, such as for backing up your media.
    Use the Reset button to reset it's location to the default (which is the iTunes folder).
    Click the Change button to select a folder for a new location. Once you change this location:
    If you make a new or alternate iTunes library, the new location will be used by that library.
    Existing files will not be moved unless you choose File > Library > Organize library and choose the option to "Consolidate files."
    From: Where are my iTunes files located?
              http://support.apple.com/kb/ht1391
    Cheers,
    Sterling

  • ITunes error message / "iTunes could not connect to the music store...

    The past week, I have been having problems connecting to the iTunes music store. I purchased my ipod in 10/05 and have had no problems until recently. I keep receiving the following error message:
    "iTunes could not connect to the music store. Network connection was refused. Make sure your network settings are correct & network connection is active, then try again."
    I went onto the website, and checked various things. I uninstalled and reinstalled iTunes and the software, checked to see if I have any firewalls (none), checked to see if I have Windows XP service pack 2 (I have 1), and contacted my ISP (AOL). Help! I have AOL 8.0 dial up, and have had service with them for a couple of years now, so that is not an issue. Per AOL, I tried uninstalling AOL adapter and restarting my computer, and also deleting cookies and deleting files/all offline content, defaulted my security settings (they were the same), and reset web settings. I have restarted my computer, but am still having the same issues. I already contacted iTunes about this issue, and they sent me the same email twice, with the same instructions as their website, which I indicated I already tried numerous times. I have also checked my connections, and everything is fune. I try to access iTunes after logging into AOL.
    Thank you in advance to everybody that responds.
    Emily

    Thanks for the input. Unfortunately, I keep trying to do that, and have not been able to download for about a week. After contact customer support, I received the general "technical support" email, which is the same information found on the website. After replying to the email, which stated that I tried already tried the methods listed, I received the same email again. After replying to that email which included the previous threads, I received an email stating that the deparment I replied to does not handle technical issues. So, tonight, I re-emailed them with all of the threads and asked for an explanation of why I received technical emails if they do not respond to technical emails. It will be interesting to see how they respond, although it will probably be some general email. I sometimes respond to member service emails at my place of employment, so I know the procedure. The bottom line is that I should receive answers to my questions, even if the answer is something along these lines:
    "I am researching your problem, and will contact you within the next xx hours/business days with a resolution. We value you as a customer, and strive to maintain excellent customer support and satisfaction. Thank you for your patience."
    Or, a similar response. I know there is a general response library. And, I also know that if some body is unable to answer a question, as customer support, they should try utilize their resources. Basically, be a problem solver.

  • "iTunes could not connect to the Music Store" Error Message

    Hello all,
    I finally got my script running correctly and I can see the front page of my iTunesU site(Yay!). But I am getting an irritating error message, and what is unusual are the circumstances under which I see the error message and the circumstances under which I do NOT see the error message. Allow me to elaborate.
    Scenario #1
    I have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as the "Music Store" page on iTunes gives way to the front page of my iTunesU site. Perfection! This is the behavior I want!
    Scenario #2
    I DO NOT have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as iTunes begins to open and then spits out this error message:
    "iTunes could not connect to the Music Store. An unknown error occurred. Make sure your network connection is active and try again."
    There is also an error number attached to the error message but it changes from time to time with no explanation. Here is the strange part. If I just hit "OK" on the error message my iTunesU site opens fine.
    I've tried this on my home and work computers and a friend's computer and the behavior is the same. Moreover I surfed over to the Stanford iTunesU login page: http://itunes.stanford.edu/ and I get the same behavior(which pretty much rules out in my mind that it is a problem with my script).
    I guess it isn't a huge deal. Worse comes to worse we can tell the students and faculty, if you see an error message from iTunes just hit "OK". But I'm rolling out this slick new iTunesU site and this error message is like a scratch in the paint job. Plus my boss is looking over my shoulder like "what's that error?" and it is starting to detract from the computer whiz kid image I've worked so hard to cultivate
    My possible suspects are:
    iTunes - (Went over to the iTunes discussion board and a lot of people report similar error messages when trying to get into the Music Store but I couldn't find anyone who said hitting "OK" made it possible to proceed)
    My script -(seems unlikely since Stanford has the same problem)
    The configuration on the computers I've tested it on - (But I've tested it on three different computers!)
    iTunesU - If this is the problem I'm hoping you people can help me.
    So has anyone else experienced this?
    Try to login into your iTunesU page with and without iTunes already open. See any error messages or weird behavior?
    Try the same thing on Stanford's site: http://itunes.stanford.edu/
    If you can repeat my result then post it here so Apple will know this is an issue. If you can't repeat my result then post it here so that I might know I need to look elsewhere for the problem.
    Thank you for your kind attention.

    I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
    "iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
    The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
    After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
    Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
    Ken Newquist
    Lafayette College

  • Why can I not buy songs from iTunes Music Store?

    Earlier this year I moved from the U.S.A. to Sweden... changing my 'Mac.com' account address while doing so.
    Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
    Is there another way I can redeem this card without going through that 'review account' window...?
    I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

    O.K. Everything seems to be in order now!
    I don't know what happened but this is the results....
    After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
    A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
    So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

  • How to find files in your iTunes Library & NOT in Your iTunes Music folder AND visa versa.

    Finding Files in iTunes Music folder that are not Listed in iTunes
    Make  2 Smart Play Lists and 1 Static Playlist as follows:
    1. Make a smart playlist called “All Files” with this rule: “Artist” is not “123456789″ (or any nonsense name that won’t be in your library).
    2. Make a static playlist called “All Live Files”.
    3. Make a smart playlist called “Missing Files” with these rules: Match all of the following rules, Playlist is “All Files”, Playlist is not “All Live Files”
    Preform the following operations:
    4. Select all the files from “All Files” and drag them into “All Live Files”. The dead files marked  ! will not copy over.
    5. “Missing Files” will contain all of your dead files. Select all and delete (Option+Delete). Voila, a nice clean iTunes library.
    I keep these three playlists in their own folder. Whenever I gather more than a couple dead tracks for whatever reason, I delete all the tracks in “All Live Files” and repeat steps 4 and 5.
    Finding Files in iTunes Library Are Not Present in iTunes Music Folder
    Search on ‘Net for an Applescript called “Music Folder Files Not Added.” This will be at a site called Doug’s Applescripts and costs a mere $1.99. Install and follow instructions. This script also happens of clean up gremlins such as Podcasts that won’t go away, etc.
    <Edited by Host>

    From the top of the page where the scripts live...
    The general method of use is to download the script to a folder of your choice, e.g. your Desktop, Downloads folder or create a folder at ...\iTunes\Scripts. Select a playlist or highlight some tracks in iTunes and then double-click on the script to execute it. If no specific tracks are selected the script will try to work with all tracks in the current playlist. Some scripts offer a choice of track by track confirmation of changes or fully automatic processing of the selection. Many of the scripts can optionally display a progress bar while running.
    You are strongly advised to backup your entire library, or at the very least the iTunes Library.itl file, before use. Test the behaviour of your chosen script on a small group of files first to make sure it does what you want before applying it to large numbers of files.
    Most builds of Windows will execute *.vbs scripts when you double-click them. If that doesn't happen then you might need to visit the Add/Remove Programs or Programs & Features control panel to enable the Windows Scripting Host. I can track down details if you have issues.
    Backing up and restoring data is an area that is often glossed over. Most people don't try to learn much about it until they've lost something important. (Me too )
    If your iTunes library was in the usual layout then normally copying the whole iTunes folder from the User's Music folder in the old computer to the User's Music folder in the new one will usually work fine. Ideally this is done before iTunes is installed so that there is no empty library to replace, and all settings are picked up from the old library. This post contains more details.
    tt2

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