Alert rule not working! Please help!
Hi All,
I have a Async XI scenario IDOC ---> XI -
> JMS
In order to receive alerts if JMS adapter or server is down, I have configured alert rule in runtime workbench. The associated alert category is setup correctly with fixed recipients.
Following are the settings in my alert rule.
1. Conditions: Connected to message - Not Relevant
Sender component: I have given my IDOC source system.
Receiver component : I have given by JMS target system.
Remaining all values: *
2. Where did the error occur? : No Restriction
Now for testing purpose if I give a junk server name in JMS communication channel and send the IDOC from source system, then I found that the corresponding XI message is showing as successfully processed. AT the same time in communication channel monitoring in runtime workbench I get an error:
Error creating JMS connection. JMS provider gave error message as Failed to connect to the server
But I don't receive any alert. Why? Is there anything wrong with the alert rule?
Why is the message in XI showing successfully processed even though there is an error in adapter?
Is this the normal behavior of any Async communication?
Please help! I am struggling with this issue for a long time.
I will be grateful if somebody can help me.
Thanks & Regards
Gopal
Edited by: GOPAL BALIGA on Mar 23, 2009 9:31 AM
Dear Gopal,
you have a couple of questions...
1. Even thought the receiver communica channel is in error , why is the moni showing successfully processed?
Ans...This is not an unusual behavior... what is happening is as your mapping is correct the message is passing through the IE properly but when the adapter engine ( JMS receiver channel ) tries to coomunicate with the receiver JMS system it is giving error ..as u have given some wrong server details
2. Alert e-mail not received
chk whether the alert catergory u created is attached to your alert rule..
you can do this in the alert configuration tab in the RWB
Also you need to activate your alert rule ..this again can be done in alert config tab..there is a chkbox of "rule activation".
Givind points is another way to say thanks
Edited by: Tarang Shah on Mar 23, 2009 9:46 AM
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