All my email has disappeared from iCloud. I did not delete it, and now it's working again, but only from 28 August 2013. What happened to my old emails? How do I get them back? thanks
All my email has disappeared from iCloud. I did not delete it, and now it's working again, but only from 28 August 2013. What happened to my old emails? How do I get them back? thanks
Have you checked whether the emails are visible at http://icloud.com ? If they are, it's a problem between your Mac and the website; sign out in System Preferences>iCloud and sign back in again.
If they aren't, then it's a server problem and you need to contact Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee; if so you should argue that this is a problem they've caused (it's not the first time, by the way) and you shouldn't be charged.
Similar Messages
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Sorry for the long header, but this is my first question.
Today, for no apparent reason, my iCloud inbox/sent items/junk/trash everything has disappeared from all my devices. I checked iCloud, and there's nothing up there either. I did not delete all my email, either intentionally or by accident.
Meanwhile, iCloud is now working again, but all the old mails are gone, I'm hoping not forever.
How do I recover all this missing material, which is essential both to my business and personally?
thanksI'm in the same position - this morning all my emails on iCloud have vanished.
Luckily I use an IMAP account in Entourage to keep copies on my machine, and I have a backup where all the emails are still visible. But if I connect ot iCloud using entourage they all vanish from entourage as well, so until this is resolved I cannot connect using entourage.
I have another iCloud account I hardly use, and that's working fine. Similarly my wife's account is also working fine - all her emails are visible in iCloud and in entourage.
Anybody had a successul way of dealing with this ? -
I just updated to iOS 7, but only the first page of my app buttons stayed. How can I get them back? And how do I show the Apple Music and Weather app- I can find them in spotlight, but there isn't an app button for them.
Are you sure you don't see them when you swipe to the left?
I actually had only one icon showing on the second page .... and then all of the rest showed up on pages 3, 4, etc.
The Apple Music app is a red box with a white note
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Did you try resetting or restarting the device? -
What happened to my entire 3000+ songs in my library I used to see when I opened iTunes? I only see the most recently purchased. How do I get them back? I don't have an I phone to play they on, only a droid.
Pammie49Hi Sarah,
It sounds like the songs have either not yet synced over to the iPhone, or something went wrong when attempting to sync to the iPhone. My recommendation is to uncheck the "Sync Music" checkbox.
Once you have done that, recheck the "Sync Music" checkbox, and apply the changes once more. This will instruct iTunes to completely remove all music from your iPhone, and then copy the files once more. If you have a large amount of music, this initial sync may take a while.
If the above does not resolve your issue, see the following articles:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Thanks,
Matt M. -
How can I get my contacts back after the update to iOS5? I saved them at icloud.
press and hold the home button and on/off button for 10-15sec until the apple logo appears. its an hard reset.
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i plugged my iphone 4S into my computer for the first time and then my photos were replaced with the ones from my old iphone, how do i get them back?
Try restoring from the backup created at the beginning of the sync process:
Without connecting your phone, open iTunes, go to Preferences, on the Devices tab check "Prevent...from syncing automatically"
Connect your phone, right-click on the name of your phone when it appears on the left sidebar in iTunes
Select Restore from backup, choosing your most recent backup to restore from
Disconnect your phone and confirm that your photos are back
Go back to iTunes>Preferences>Devices and re-enable automatic syncing. -
I updated my ipod and now it says my ipod can't be activated because activation server cannot be reached. How do I get it back on track?
Hello,
Try reseting your device.
Hold the power button and the home button down until the device shuts off, then power it back on and see if the problem is resolved.
I just refreshed your post, so if this does not help you, it is now at the top of the list for a short while, other people should be able to try and help you.
~Lt. Leviathan -
Since installing Ios7 280 music tunes out of a total of 360 will now only play when I'm within range of WiFi. The remainder now appear with the stupid Icloud logo beside them. How can I get them back on my Iphone 4s and scrap this stupid icloud that I did not want or ask for in the first place. Why can't rotten apple ask if you want the dam icloud rather than just stealing everything without permission and then you can only have access to it through wifi.
Wow, just posting and it seems that there is a solution that is working for me...
What I've did is I turned off iTunes Match on my iPhone, then turned in on again. Now in my iTunes library on my mac I can get the duplicates to be matched or uploaded to iCloud with a right-click, add to iCloud. iTunes Match starts to check the songs and everything is done correctly. Pretty nice! -
Why did I loose my contacts when I updated by iphone with 5.0?
A number of reasons can be addressed. Did you sync your contacts over to the supported application on the computer, or into iCloud? If so, then just sync them back.
Not all contact information is includded in the backup. If you have iCloud turned on, then turn it off and back on again. See if that helps. -
I am unable to locate a folder in my document files in Pages. I haven't accessed it in several months and now cannot find it in the docs and folders when I go to "open an existing file ...", in finder, or the list of all saved docs. Can anyone suggest where I might have succeeded in hiding it? thanks!
Try Find Any File (also available in the Mac App Store). This will find hidden & invisible files as well as those in the various Libraries.
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All my burnt songs ahve gone. how can i get them back?
I burnt nearly 1000 songs to my iTunes account to make space in house, but since last week they are no longer in my library. how can I get them back as I no longer have the cd's.
First it would be helpful to get more info. Do you keep your music in the default location inside the iTunes folder? Do you use iTunes to keep it organized? Do you have any type of backup of either the iTunes Library files or your entire Music folder? Before reinstalling anything, check that your actual music files are still there. Go to your_homefolder/Music/iTunes/iTunes Media/Music and I am pretty sure that all your files are still there. iTunes keeps its library file on the root level of the iTunes folder. It is either corrupted or you somehow created a new one which subsequently is empty. Hold down the option while you click on iTunes, then choose "existing library" and browse to your iTunes folder and select the iTunes Library file and see what happens. Report back if your iTunes Library file is corrupt.
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My past and future appointments have disappeared from my iPhone calendar, but they are still synced to my iPad. How can I get them back on the iPhone? Thank you
Go into the iCloud settings and make sure the calendar sync is on
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The deeper levels of tools have all disappeared from my Tool Bar. Clicking on the arrow beside the tool does nothing? How do I get them back? I have restarted both Photoshop and my computer and this does not help. Thanks.
Try "Reset All Tools" Right-click on the Hand Tool in the Options bar, or whatever tool is active, and click on Reset all Tools from the menu.
This screen shot will show you where that is. -
I purchased some alert tones on my iphone 4s via itunes yesterday. They all worked just fine until the phone ran out of battery and I plugged it in and restarted. They have vanished from the phone and when I connect to my PC they only show up as 'on my device' under tones and with a grey dotted circle by them. How do I get them back? This is crazy! I purchased one a second time, it worked, I switched my phone off and on again and it has gone again!!!
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There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
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Anything else you can think of that might help someone understand the problem you have.
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