All of my emails have vanished from inboxes on ipad and servers - is this a problem with the ipad operating system?, All of my emails have vanished from inboxes on ipad and servers - is this a problem with the ipad operating system?
Last night I went to check my emails on my ipad and noticed that all of my inboxes (gmail, yahoo and exchange) were completely empty. I logged on to each individual site on my computer and the inboxes were empty there as well, with no trace of the lost messages in any trash folders or other folders. Obviously this is completely unacceptable as I have lost hundreds of important emails. Upon searching online I found that other people have experienced the same exact thing but apple has provided no explanation. As the only device that I use to access these 3 email accounts is my ipad I feel like it must have come from there. The chance of all 3 servers malfunctioning and clearing my inboxes at exactly the same moment last night is too ridiculous to contemplate, despite being suggested by the customer service advisor that I just spoke to. And I have no other evidence that my accounts have been compromised, and they have separate usernames and passwords anyway. Has this happened to anyone else? Or can anyone provide any sort of explanation? Thank you
You're welcome. As to checking speed go to http://speedtest.net/ and it will choose the closest server for you. BTW, whatever you do, don't click on the robot icon that says "Start Scan" or MacKeeper below that. Only use the speed test in the middle that has the button BEGIN TEST on it. It will run a download speed test first and then an upload speed test. The download test will give a much faster response.
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I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and photos?
Heya Katie!!
So, the article you have there, HT4895, is pretty good. Just look at the FAQ section of it.
But basically, you will want to create a backup on your computer through iTunes...Just plug your current iPad into it and make sure your iPad and iTunes are logged in with the same Apple ID. At that point, just create a backup.
When you get your new iPad, and before you plug it in or set it up, follow the directions in this link to change your Apple ID. http://support.apple.com/kb/HT5621?viewlocale=en_US
Once you have that done, plug your new iPad into your computer to sync up with iTunes. Follow the directions for Restore from Backup and it should bring all that info back to your new iPad.
And changing your Apple ID email info will allow you to have your own!!! This should solve all your issues and GL!!! -
I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before. Where is Steve Jobs when we need him?jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
I have a iphone 4s with ios 8.3 and I used to be able to sync only a week or two of emails from outlook email. Now it won't let me do that and it syncs all my inbox. How can I change it back to sync less. I can't find the right place.
I understand, as that was the place I would change it before 8.3 but now that option of Mail Days to Sync is not available? Any idea why that would be?
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I have a macbook, an ipad, and an iphone with the Mail app on all three synced through icloud, but when I read and delete emails on my phone, the inbox on my ipad is not update, so I have to go through and mark as read or delete messages again. How can I sync my iphone and ipad? (it seems like each is synced only to my laptop, so don't synchronize until I go home and use my laptop.
POP: yahoo, aol, comcast/time warnder/road runner
Imap: google, hotmail, and more including icloud.
If you want to use multiple devices - move to imap, I would even say "exchange", but Google does not support free exchange anymore, since January of that year. So Ironically Icloud or Hotmail would be my choices right now.
To find out more about what happens to you, search on Google "difference between pop and imap" -
I had an old iPod under an old Apple ID which was stolen. I replaced it with an iPhone and apparently created a new Id under my current email address. When i went to sync the phone to my comuter (several months later), I accidentally restored the phone to my old iPod settings and lost everything. I then continued to make purchases on the phone but didn't realize that it had reverted back to my old Apple ID. This is under an old email that I no longer have access to. When I tried to change the Apple ID/email address in the account settings, it won't let me because it says that there is already an Apple ID under this address. However, all my information (settings, contacts, photos, aps) are under an incorrect email. How can I change the account I have been using to reflect my valid current email address if there is already an existing account (which I never really used) under this address? Please, I don't want to lose all my info again.
Change the email on the old account to another new, current email address.
An email address can only be linked to one Apple ID.
It is possible to have content from multiple Apple ID's on a single iDevice. -
iMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?
Hi Michael,
I'm glad iTunes is working now! If you want to locate iTunes plug-ins on your computer, you can find them in the following locations (you may not have the iTunes Plug-ins folder if you do not have plug-ins):
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
One thing I also wanted to mention is that the "Users/username/Library" is hidden in Lion and Mountain Lion. You can access it using these steps:
OS X Mountain Lion: What is the Library folder?
The Library folder contains files used by OS X and your apps, including your personal fonts and preferences. The Library folder is hidden. If you need to open it, make sure you are in the Finder, hold down the Option key, and then choose Go > Library.
You can find the full article here:
OS X Mountain Lion: What is the Library folder?
http://support.apple.com/kb/PH11395
All the best,
Sheila M. -
Every time I do all the steps to reset the questions the only problem I have is that I noticed in the link to reset them using an email the email in the link don't match the one I created my account with. Does anyone know how to fix this problem?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to upadte your rescue email address for potential future use -
Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason. The recipient is not new. This issue happens on reply or reply to all or froward; not a new email to the same recepient. What is happening?
I talked with a tech today and he said I cloud is having problems which should be resolved shortly.
In the mean time I used the .me smtp server settings which allowed me to send mail. -
I have had my iPad for 6 months. We recently had a power outage and my iPad was plugged in with the adapter that came with it. Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. Do you think the adapter got fried? Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?
Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.
Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
As for iTunes charges, according to Apple iTunes Store: All Sales Are Final
You can try contacting iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us -
I installed the Mail 2 Group App on my iPAD, created an email which I saved to the 'Draft' folder, with something over 300 of my contacts in the bcc. On returning to this email, again in my iPad, the screen locked in mail for a few seconds and bounced bak to the main menu. This repeated on my iPhone, on which I have been carrying out my own checks - this includes deleting the Yahoo account, hard reset (red cross and two buttons), restoring a backup and Reset All in settings.
I'm stuck !!Sending a message with that many addressees may have required more RAM than was available. You can clean up RAM as follows:
Double-press the HOME button
Kill each app by flicking its screen image up
When all apps except the Home screen are closed press HOME
Wait about 2 minutes for the shutdowns to finish
Turn the phone off (hold the SLEEP button until "slide to power off" appears, and do so)
Wait another minute
Turn the phone back on by holding the SLEEP button until an Apple logo appears
Now try to send the mail again. Note that you may have an unrelated problem if this works: Many ISPs (Yahoo included) limit the number of email recipients for a single message as a way to combat spam. -
Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting to my email id and password
Tap on the id in Settings > Store and log out of it and then login with your id. Any content already on the iPad will be tied to the previous owner's id and it can't be copied or transferred to your id - so it's probably best to do restore the iPad back to factory defaults and start as from new with it : Settings > General > Reset > Erase All Contents And Settings
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Since up grading to the new OS Lion basicly problem free except my iPhone iPod and iPad all give me sync issues they load apps , music , books , movies , but refuse photos and the sync ends with an error 50 message most times , yes I have re booted reinstalled new i Tunes and all my others help ! I have update every thing I can re installed , no other issues apart from Parallels and windows which I have deleted and will reisnstall and up date when I get my discs back moving house so in storage boxes somewhere ? , but who needs Windows ? is any one else suffering , or have any solutions
Hi Ken,
Wow, I've logged into adobe and never seen your response until now.
I need to make the forums more of a daily stop I guess.
Thank you for your response, When I go to the Archives, it states I have none. In addition, previously when I'd tried to move items to the archive, they just disappeared
Currently my desktop is not connecting at all, Everytime I connect, it's states "We have now logged you out" and requests I login again.
I have of course rebooted,
Gone into taskmanager, killed all the relevant threads, tried again to login through the desktop, no luck, I'll have to uninstall it, make sure the threads are killed, then reboot it and then reinstall it, but I've not had the time to do that.
On another note, and just as a point of reference, myself, personally, I hate these "cloud" file repositories (not to be confused with adobe cloud services which I love) but the file repositories themselves imho, are a blackhole of resource usage when one doesn't/isn't using them,
Is there a way we can use it more of a "ftp" sort of thing, when I want to I can put files there? There is no way to "Download" the repository, no way to download the folders.. only individual files and then it takes I think three different steps before the download starts.. I find this very inhibiting. Just an fyi. for what it's worth.
Please, feel free to contact me,
I'm on g+ chat [email protected] -
Since you don’t allow emails any more – I suspect because of the numerous complaints with your service and the way you treat people that you don’t want documented, I am calling and I want this call recorded for future reference.
I have been a long time faithful customer of vzw and although the past year I have been late on payments many times and really couldn’t afford your exorbitant prices for services lots of other companies offer sometimes three times cheaper than what you charge, I have hung in there trying my best to meet my obligations.
This month has been no exception. You don’t know the background; the whole story of people’s lives. I know you could care less because all you care about is the profit-the money that comes in.
I was told when I agreed to pay my bill on the third per the recorded message that I had 14 days to pay…you cut me off anyway. The phones are not the tissue; your suspending my service means I cannot work. I may lose my job…how do you justify that? In any case? The least you could do would be to keep 4986 on and cut the phones off. But no. You refuse to compromise and meet the basic needs of your customer. What does that say about your company? I tried to call back on three separate occasions to tell you I couldn’t pay because of unexpected expenses but couldn’t get out of the automated system…sadly couldn’t get to a real person which also speaks volumes to me.
All this tells me this is a company I don’t wish to be affiliated with any more. As soon as I can, I will discontinue service with you…I know you could care less. I will honor the remaining portion of the contract but that’s it. You don’t deserve my business. I am a good, hardworking person who, at the sacrifice of myself and my needs, always pays her bills…albeit late at times. I realize others tell you stories and lies to justify themselves. That’s not me. If you knew what I had been through the last 7 yrs you would marvel that I am still on my feet…don’t judge too quickly. You could be wrong…and in my eyes you are by doing this to me.
God will see us through this extremely scary time of that I have no doubt. No thanks to your company and lack of understanding and mercy. I am doing the best I can. Sadly you are not.
See I have choices. MANY choices of providers for services you offer. I don’t have to be treated like this. I don’t have to succumb to your coldness and callousness. I intend to choose better (and cheaper). If your company doesn’t get the “people factor” back you will be sorry.Problem here is you admit you cannot afford the service.
And you want to blame Verizon for losing a job because you have no cell phone.
If your job depends on that phone I would pay it on time every time if you need a job to pay your bill.
No other service is going to treat you any different. And if you cannot afford Verizon's monthly invoice how are you going to afford new devices, activation fees, possible security deposits on any other cellular carrier? You can't.
Also if you made an arraignment to pay and then decide you cannot do so, why should Verizon extend you service or credit, or why is it you want to use the service and data and not pay for it as agreed.
Get a prepay phone. Its evident the cost is too high for you to afford on post pay.
Good Luck -
I had an iPad2 and use a PC with windows xp to synchronize iTunes. Now i have a Mackbook Pro. How do I synchronize my Ipad to the new macbook without losing all my data?
On the MacBook launch iTunes.
From the menu bar click Store / Authorize This Computer.
Now sync your iPhone.
Apple - Support - iPhone - Syncing -
We have just moved from MobileMe, where we had a 'Family account' (and we each have our own @me.com email addresses) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have an iPad and an iPhone, but with different accounts set up for mail. Mine syncs OK to Cal and Contacts, but hers doesn't. There must be a way! Please help.
According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.
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