Allowing multiple users on one Skype ID

I was wondering if allowing multiple users online one Skype ID is possible, I currently run a small business, where the majority of the customers use skype just for text chatting, not the call features.
I was looking to hire employees, but use the same skype thats associated with my current reputation. It also helps when I get return customers, since it'll be available to all workers.
The last 2 times I tried setting this up, my skype got locked, and I wouldn't be able to afford for it to get locked.
I was wondering if anyone had any suggestions about the feasibility of this.

Being doing this idea for years and really was hoping for more development.
Bottomline when a call comes in and either I answer the call or let my staff answer the call. Then later i can see what happened.
Unfortunity each new call is not populating outlook with an automactic new record so notes could be made.
Currently we name the client with notes on back end eg: John Smith ..wants to buy main street call back asap.
This is crazy way to make notes on incoming calls but there no was to conert to a task or an appointment.... One day .....i can only dream.

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