Another 'can't send email' problem

pop accounts. If I send text email, it goes fine.
When I add an attachment (tiff file, 900ko), on the activity screen after few seconds, the speed goes down to 0... and it keeps to 0. So no email sent.
But, during this operation, I can receive email perfectly...
Any idea ?

Hello,
Exact same problem here (see my post - http://discussions.apple.com/thread.jspa?threadID=1220979&tstart=0). I'm using IMAP but it doesn't matter because we are still sending over SMTP regardless of what we use for incoming email.
I seriously think this is a bug.
Thanks,
Bryan

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Yet Another "Can't Send Emal" problem

I have been reading about all these Mail.app sending problems, but I haven't found a solution. But I have discovered a few detail which may hint at what's causing this (I hope).
Like others, this problem started suddenly a couple of days ago. However, at first, it was intermittant. Sometimes I could send, sometimes I couldn't. Now it is constant.
I have tried the solutions offered on that long thread on this topic, but nothing has worked so far. I have my own domain hosted by Fortune City and have a bunch of email addresses for my family (eg: [email protected], [email protected]; [email protected], [email protected], etc.). My wife and sons are all on PCs on my home network (wireless airport extreme) and they aren't having any sending problems. My daughter has an older mac running 10.3.9, but she can send mail fine. My father, who lives a few suburbs away, also uses my domain for email; he uses an iMac running 10.4.9 and his email works, too. It seems to be just my email. I set up my email address on my daughter's computer, and it won't send. But I can send email using her account. I also have a .mac account and that email I can send with no problems.
I don't usually use Entourage, but I set up my account on that and tried to send, but no go. Then I went to the advanced options and click the check box for "SMTP server requires authentication" and then selected the radio button "Use same setting as receiving mail server", and now I can send mail with my account using Entourage.
Here is the error message:
"The server response was: 5.7.1 <[email protected]>... Relaying denied: You must check for new mail before sending mail.
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings."
Any suggestions would be greatly appreciated. Thanks.

Not sure what long thread are you talking about, but messy threads where everybody and his/her mother post saying “I have the same problem”, making wrong assumptions and without properly describing their own problem or even reading what the problem described in the original post really was, are the worst place to look for a solution. I personally steer clear of such threads and completely ignore them.
> "The server response was: 5.7.1 <[email protected]>... Relaying denied:
You must check for new mail before sending mail.
This would indicate that the outgoing server uses a form of authentication known as “POP before SMTP” or “SMTP after POP”:
http://en.wikipedia.org/wiki/POPbeforeSMTP
The way to set up that outgoing server in Mail would be setting Authentication to None in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, and either telling Mail to regularly check for new mail in Preferences > General (e.g. every 5 or 15 minutes), or manually checking for new mail before sending.
Not sure why does your .Mac address appear in the error message of what appears to be a non-.Mac outgoing server, though...

On my iPad I have installed the update ios 7.0.4 and now I can't send emails from the mail app is it just me or a problem with the update?

On my iPad I have updated the software to iOS 7.0.4 and now I can't send any emails from the mail app. Is this me or the update?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.

I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.

I have been experiencing the same problem. My mail app won't even open on my Late 2011 Macbook Pro. It will show as open, but the app will never actually show up.

HT5654 after update to the latest version on my ipad, it no longer connects to the internet nor can i send emails. when plugged in to sync with itunes, it remains 'stuck' at syncing step 2 of 7 backing up. has anyone had similar problems? any solutions

after update to the latest version on my ipad, it no longer connects to the internet nor can i send emails. when plugged in to sync with itunes, it remains 'stuck' at syncing step 2 of 7 backing up. has anyone had similar problems? any solutions?

I had this problem. I held down the power switch to power down completely. Takes a few seconds. Then use the power switch to turn on. Might take a couple goes.
Kirk

TS3899 With Yahoo Mail, and anotare account (Inacap Mail), I can only receive mails but I can't send emails. I don't know if this is a problem of the iPad or it is a problem with yahoo mail, because using Gmail and the email of my job I don' have this pro

With Yahoo Mail, and anotare account (Inacap Mail), I can only receive mails but I can't send emails. I don't know if this is a problem of the iPad or it is a problem with yahoo mail, because using Gmail and the email of my job I don' have this problem.

Google them to confirm the settings that you need for the outgoing server, then check the setting you entered on the pad. Pay real close attention to the outgoing server name, and port. You may need to change in on the pad.

MacMail problems, can't send email

I run OS 10.8.4 and have multiple macMail problems, which vary from day to day. Sometimes I have to force quit Mail, lately I usually can't send email out, although I receive email, some days Mail keeps asking for mt email passwords over and over. How can I bring these problems to a halt. If I can find my Mountain Lion original disk, can I selectively reinstall MacMail only?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

I have set up a Time Warner email account in Mac Mail but can't send email because the Road Runner SMPT server is "offline." How can this be resolved? ecause the Road Runner SMPT server is offline. How can I resolve this problem?

I have set up a Time Warner email account in Mac Mail but can't send email with this account because the Road Runner SMPT server is "offline." How can this be resolved?

Is this any help?
http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-internet/e- mailacco/how-do-i-set-up-my-twc-mail-for-mac-osx.html
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Mail can't send email from 123-reg accounts

Hi all,
I've got an issue with Mac Mail can’t send email from 123-reg accounts.
I know there is a lot of articles on simular matters and some I have tried out with no luck, others are just speaking a whole other language.
Any help would be greatly recived, here's my situation below:
Running a iMac 2.8GHz Intel Core i5 on OS X 10.8.3
I’m using 3 accounts on Macs Mail client, one is my iCloud account that is working fine and the other two are my 123-reg accounts that I use for business purposes. I’ve been working like this for a couple of years now and about 6 months ago I upgrade my operating system from Snow Leopard to Mountain Lion.
2 or 3 months ago I randomly got a problem where I was unable to send any emails from my 123-reg account, I could only receive emails. I checked my settings and they were all correct and unchanged so I attempted to delete them and recreate the account but with no such luck.
I then decided to check if it was a problem at 123-regs end and attempted to log into web mail. This worked and was able to both send and receive emails so eliminated that possibility.
I also have these accounts set up on my iPhone, so checked if there was any issues and everything was working fine. I then checked my iphone details and made sure the same was on my desktop and still no such luck.
I’ve tried out some of the articles I’ve found on here (the ones written in plain English) still no results. I’m not very IT illiterate and just wondered if anyone else has got any ideas, whether there is something specific with 123-reg accounts and Mac Mail?
Many thanks.

Thanks
I just had another hunt around looking at posts and discovered that it was because I recently changed to BT Infinity and they had a block on.
I didn't even think to question the ISP.
https://discussions.apple.com/message/21173608#21173608

Can't send email from home

I have a serious problem. My wife has a Mac Book Pro for work and she can send email at any location except from home. The error she is getting is
Cannot send message using the server smtp.knology.net:(username)
The server "smtp.knology.net" refuses to allow a connection on the default ports. Select a different outgoing mail server from the list below or click try later to leave the message in your outbox until it can be sent.
I have BellSouth/AT&T DSL with a Westel Versalink 327W modem. The funny thing is our local library also has BellSouth DSL and she can send email from there. Like I said, the only place she can't send email is from our house.
Thanks

It is the BS/ATT system you are on. BS/ATT does not allow sending email to another domain from a Residential account. I had the same problem with my work email from home. All sent mail on port 25, I think it is, from a ATT Residential account must go through the ATT servers and or ATT/Yahoo.
Have your wife check with the mail provider for an alternate sending port. My work mail servers used port 26 for POP and some other port for IMAP.
EDIT:
Right the Library has a Business Account. No restrictions on the Business ATT DSL.

Using a wi fi not mine can't send email error message says my email address not recognised

I am using my IPAD in UK. (friend's wi fi) from Australia
Can receive email ok
Have entered his Outgoing address mail.btinternet.com.
Can't send emails. Error message says server does not recognize my address
What do I do??

Thanks for the response. Unfortunately, things have gotten progressively worse now in another direction. After I posted this, I shut down my computer to go to work. It had to "rebuild" the filevault sparseimage to recover space.
Now when I restarted it, I am missing things from my dock, ? marks are in their place, all of my preferences have been set to some default AND this is the biggie - I have no mail accounts whatsoever. When I click on Mail, it asks me if I want to establish a new account. It looks like the FileVault action has totally screwed up my system.
I tried rebuilding the permissions as recommended above using safe boot. Didn't help. I am now trying to repair the FileVault sparseimage as recommended elsewhere. I think I now see what the problem might be. I have two different sparseimages for the same account with the only difference is that a 1 is appended to the second one. Unfortunately I can't tell which it is. I have a feeling I should repair the 1st one (without the suffix 1). It must not be able to open that and hence that is why it made a second one.
Any other help anyone?
Nick

I can't send emails with my Ipad4.

I have used my Ipad4 for a couple of weeks, then suddenly I can't send emails any more. I get the response that the username or password is incorrect. Well, actually they are correct. So I have checked and double checked. It seems to be a problem related to this specific Ipad. My other Ipad3 works fine, as does my Macbook. The web based email interface is also fine, so this is not a problem with the username or password. I also receive email fine, so it is rather strange.
Could it be some software glitch? Have others had this issue or have any idea's?

Thanks again for the reply. Well, it does not sound like this is a common problem, so maybe it is unique to my Ipad somehow. As mentioned earlier, i have no issue on another Ipad, not a 4 but a 3, with exactly the same settings. I have tried to delete the account and set it up again several times with and without airplane mode turned on. I use Virgin Media for my email here in the UK. They had no suggestions so far that could help. They correctly point out that since I have no problem with the other Ipad and the web access, it seems to point to some Ipad issue for the Ipad 4 or maybe just my particular Ipad.
So here are the details: This is a so called Imap account, so in order to set it up on an Ipad, one has to choose "other" in the email set up screen. One of the reasons my confidence is somewhat shaken in the software is that I get a message claiming that this feature is for O2 clients only. That is to be ignored however, and when one presses next, one then gets the choice to set up the account as Imap only if the Ipad is in airplane mode. I am sorry, but that strikes me as slightly clumsy, and it took me many hours of self tech help before I found another user who thankfully had discovered the aiplane mode trick to get the Imap option. Nevermind, now I set up the account as specified, which is:
Host: smtp.virgin.net
User Name: [email protected] (example)
Password: correctly entered
SSL:on
Authentication: Password
Server: 465, but 25 is also supposed to work
With all this, I can happily say it works on my Ipad3, but not my new one. Oddly as mentioned earlier, it worked for a month or so, then became intermittent, and then failed on my Ipad4. So it has actually worked even on the Ipad4.
It is all very frustrating. Maybe I will take it to the store and have them check the device for faults, unless of course there is some guru who can help? Any suggestions are certainly welcome.
Many thanks

Can't send email on my ipad. How do I change the settings?

My ipad mini will not send an email. It holds in the drafts folder and instructs to change the mail settings. Please forward the intructions. Thanks.
Debbie

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
Error: “Server Unavailable” when accessing Yahoo on iOS devices
https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to Attach Photos and Videos to Emails on an iPhone or iPad
http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
iPad Basics: Sending an Email With An Attachment
http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email! Mail Client with Attachments and Cloud Services
https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Mail and SSl can not send email

I am having a problem with sending mail in 10.7.3 and mail 5.2
The email account is a pop3 account. It worked fine for a long time.Last week it started to fail to send outgoing emails
I have deleted the account and added it back. Also have deleted the outgoing mail server.(when you delete a mail account it doesn' automaticly
delete the out going mail server)
I have another computer with the same email account and it works fine
Finally I unchecked use SSL and The account can now send emails.
User name and password are set correctly.
I talked to apple and they are blaming it on Frontier.
I have read other posts here about ssl problems with 10.7.2 and Imap accounts

** Mac Mail Set-up Assistant
http://www.apple.com/support/macosx/mailassistant/

Another 'can't send email' problem

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