Another User with Mail Not Working After Upgrade to Leopard

I started my own thread because the other person with the same issue was able to resolve his by moving the two files in the Mail library. Well, they don't exist in mine. So I can't move them.
When I try to open mail, I get nothing. I have to manually open a message viewer window. When I do, there are no messages, I can't send or receive. The Connection Doctor shows that I am connected to the internet.
When I try to quit mail, I can't - I have to force quit.
I've tried the suggestions that were here:
http://support.apple.com/kb/TS2537
http://support.apple.com/kb/TS2486
but so far no luck.
Ideas?

Create a new user account. Log out of your account and log into the new account. Open Mail and configure it for you mail server. If all is working properly, then you have some serious corruption of something in your normal user account. This may be caused by any number of things such as upgrading a dysfunctional OS X. You might then consider backing up your personal files and data, then erasing the hard drive and installing Leopard from scratch. Or you could try the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Similar Messages

Mail not working after upgrade to Leopard

After the guy at the applestore assuring me that mail will not be affected by upgrading, low and behold I now have lost all emails and am unable to send or receive emails.
When I open mail it leaves the interface closed, I need to go to MAIL > NEW VIEWER WINDOW. Ant even then it is blank.
Weirdly I still have all the folders in the left menu, just that they are all empty.
I can't sync to MobileMe or my POP account.
I can't afford to lose all that info, if anyone has an idea I would be mega grateful!!!

just solved the problem...
had to delete in user-library-pref-com.apple.mail.plist
then restart mail
www.macbug.de/kategorie/mac-os-x-105-leopard/

Mail not working after upgrade

mail not working after upgrade. I have been told my Belkin modem [surf] is not compatable. Would this be the problem?

just solved the problem...
had to delete in user-library-pref-com.apple.mail.plist
then restart mail
www.macbug.de/kategorie/mac-os-x-105-leopard/

Sound input (line-in) not working after upgrade to Leopard

I have upgraded my iMac Intel Core 2 Duo (white plastic frame version) to Leopard on Friday when it released. The upgrade process went very well with one MAJOR exception: Audio input through "Line-in" connection does not work anymore. I have tried everything that comes to mind so far from rebooting, to unplugging and replugging, to checking back all system settings, etc. Nothing works. At this point, I can't use my headset anymore for making calls with Skype or using voice chat in games. I would seriously need some help as I refuse to have paid $129 only to have Apple themselves break something in their products.
For this reason, I have to currently consider Leopard a failure. Reason being, in MS Windows or Linux, there always is a way around to make things work... I can't find anything at all with this release of the OS.

The OP reported their line-in input "broke" after upgrading to Leopard, however my MBP stopped recognising input from the mic on my headset a few weeks ago when I was still running Tiger. This might possibly indicate that the change in OS X's handling of the line-in input was present in a Tiger update, but I can't remember the exact correlation between the dates of my last update and this problem. All the same, I'm pretty annoyed that a headset that worked perfectly for several months is now suddenly unusable without a USB adapter.
Prior to stumbling across this thread, I visited two Apple stores, who both tested with an output from an iPod and told me that the input was working fine, leading me to buy a brand-new headset (even though I'd tested other working headsets without success) which, naturally, produced the same results.
Seems to me that the hardware is fully capable of processing a mic input through the line-in port, as it's never had any problems with any unpowered source until recently, so Apple must surely be able to undo the change they made?

Preview and Mac Mail not working after upgraded to 10.4.11

Hello,
I just upgraded to 10.4 everything works fine, after I upgraded to 10.4.11, I find funny noice on my hard drive and preview, mac mail is not working. Trashing the preference is not working.
Urgent help please.
Thank you
Benny

There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://support.apple.com/downloads/MacOS_X_10_4_11_Combo_Update__PPC
And for Intel Macs: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eintel.html
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.4.11 update here: http://support.apple.com/kb/TA24901?viewlocale=en_US
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

Gmail POP will not work after upgrade to Leopard (Mail 3.5)

Hi,
I recently upgraded to Leopard and was previoulsy using Gmail for my POP service, whuch worked fine.
I was a little disappointed that the upgrade disabled by HTTP app that allowed me to access my Hotmail, but no big.
The big deal here is tht I have tried everything listed on Gmail's troubleshooting page for POP accounts and I can't get Mail to connect to the smtp nor pop server. I tried deleting recreting the account, verified settings with what's listed, opening the firewall, testing the telnet connection (nothiing happened, so I guess that's good?).
I sent this issue to Gmail but all I got back was a redirect to the Troubleshooting page and an .exe tool that I can't use.
Anyone else out there that may have this problem or have a clue as to what I could be missing?
I was also loged in to Gmail while setting up account so I know I can access the mail outside of POP.
Thanks for reading!!!

After spending a couple of hours researching this the solution that worked perfectly for me was to delete all plist files.
1. Start with Finder/Macintosh HD/Mail/ look for the plist file there and delete it.
2. Go back to Finder, ctrl click and select Go to Folder
3. paste this: ~/Library/Mail/
4. Find all plist files and delete.
If you feel more comfortable, you may save them someplace as a backup.
After deleting all plist files related to Mail, restart your PC. If you don't it may not work.
Either prior to doing this or after, be sure your settings are correct for gmail.
Once I did this, all of my incoming and outgoing messages loaded properly and everything worked perfectly.
If you need additional assistance feel free to leave a message.

Apple mail not working after upgrading to maverics

I installed maverics on my mac a couple months ago. I noticed that all of my accounts in apple mail have not worked properly since. first of all, i cant tell if mail is retrieving my email anymore. there used to be a spiral next to the account letting me know that it was checking and now there is no indicator that it is working or not. many times my mail is delayed hours as I can see from the time that mail gets my email vs when my gmail or other account actually gets it.
sometimes apple mail says that the accounts are not connected to the internet but my wifi is fine. after trouble shooting the network settings i can get it to work but what a pain. Is there a way to reset my apple mail settings or my network settings to make apple mail work like it did before maverics? Please help. My mac info is below:
osx 10.9.1
processor: 2.5 ghz core i5
memory: 4gb 1333 mhz ddr3
mac hd
any help is appreciated thanks

Hi orinbe,
Thanks for visiting Apple Support Communities.
See the steps in this article for help if you are not able to send or receive email after upgrading:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Cheers,
Jeremy

HT4864 mail not working after upgrade to mountain lion

Since I upgraded to Mountain Lion, I have been unable to get my mail to work, while ICloud is working just fine.
What settings do I need to change in mail to get the programme to work again?
Thanks for your help!

Delete your iCloud account from Mail's Accounts preference pane and then add it back. See if that won't jump start the account.
The font size you use is a bit small for these old eyes. Can you use the standard font and size to make it easier on us old types?
OT

Mic not working after upgrading to Leopard

Well I had an external mic on my iMac working fine with Tiger. I buy Leopard and upgrade... and all of a sudden it does not work anymore.
Now I know that iMacs have a line in input and not a mic input, but it worked with Tiger so why should it not work with Leopard?

I don't have solutions per se, but I can confirm the problem and report that AppleCare claimed to be unaware of it as of early this week; I was alleged to be the first to call in. (I'm special, but not that special.)
I went to Level 2 tech support, and during the long wait I thought I had succeeded in getting Mail to work by using my .Mac SMTP for both my .Mac and regular ISP accounts. I relayed that work around and left the call. (The Level 2 techie was stumped as well.) But the solution was short-lived.
To be clear, the problem is intermittent failure (or arguably, intermittent success) using Mail, for no clear reason. Performance of the outgoing mail server is much worse than the incoming mail server. The very fact that it is intermittent makes diagnosis very hard, because many fixes you try seem to work -- until they don't.
First, the problem is on both my MacBook and my iMac and appeared only after installing Leopard. Thus, it is not machine-specific. AppleCare tried to blame my iMac installation for the problem until I demonstrated that it was common to both. Level 1 tech support even suggested that there was something I did wrong on both the Macbook and iMac. Then they blamed my ISP.
Second, I have MS Entourage on both computers but don't use it, so I fired it up and Entourage works fine. So now I have proof that the problem lies in the Mail program or its interface with Leopard.
Third, my lack of success with AppleCare means they have no clue. I'm not pestering them again because it takes a lot of time and they want users to do very burdensome things, like archive and reinstall, just because it's on their checklist.
Not for me. Until Apple fixes this huge, huge bug, I'm just using Entourage for mail.

Canon S750 printer not working after upgrading to Leopard

Leopard is brilliant, and everything works after I upgraded from Tiger except... my Canon S750 printer gives error messages and fails to print. This is VERY annoying. I can't seem to find an S750 driver for OS X 10.5 on Canon's web site. So, what to do next? Just wait, and keep logging on to Canon's web site in the hope that, one day, the driver will be there? I can't find any official statement from Canon as to what they're up to. Are they currently working on drivers for Leopard? Do they have any projected "release dates"? Are they at all interested, or would they prefer to sell me another printer perhaps? Any information on what I should do now will be gratefully received. Thanks.

UPDATE... my S750 printer has suddenly started to print OK! This is rather bizarre, since I've not re-booted, haven't un-installed/re-installed the printer. End of topic!

Mail not working after upgrading to Lion

I have recently upgraded to Lion and my Mail program will not open. I get a message that says that "You can't use this version of Mail with this version of Mac OS X. You have Mail 4.5". I would have thought that Lion would have installed the latest verion of Mail. I have tried reinstalling Lion and I get the same result. What do I do to correct this?

I am pleased to say I was able to resolve the issue. The problem was the Lion installation did not replace the Shortcuts on the desktop. These shortcuts were linked to the older Mail program. The same was the case with my Address book. I deleted the shortcuts on the desktop and then created shortcuts to the updated programs that were in the Applications folder. Now they all work.

Spotlight and iCal search not working after upgrade to Leopard

I recently upgraded my MBP to Leopard (10.5.7), and everything seemed fine. Except search in iCal wasn't working. I looked in forums and found a suggestion - renaming Calendar Cache in Home>>Library>>Calendars, then restarting iCal. iCal rebuilt the Calendar Cache (or looked like it was, progress bar and all), but search still wasn't working, failing to bring up events I was looking right at.
Then I tried to use Spotlight, and it didn't seem to be working either. I tried searching for Safari, and after a brief pause, Spotlight said "No Result Found." I confirmed Safari is in fact still on my MBP and working (opened from applications folder). After some more hunting on forums, I found a thread talking about how to force Spotlight to re-index, figuring that was at least Spotlight's problem. Here's the thread - http://forums.macrumors.com/showthread.php?t=381832
I tried what it suggested, using the command line in Terminal, but Terminal just spat back "No Index." So now I'm stumped. Any ideas? I've already tried rebooting, to no effect, though I'll try it again tonight.

Well, thanks again for all the suggestions, but I sort of stumbled on the fix - which turned out to be upgrading MacFUSE. I had forgotten I installed that so I could read/write to my BootCamp Windows partition under Tiger, and a couple times when I would restart my computer I'd get an error message about MacFUSE (ironically, the error claimed my OS was out of date, but it was really MacFUSE that was out of date).
After I updated to the latest version of MacFUSE and restarted, Spotlight started indexing. Now it works just fine. Not sure if this is a known issue, but it seems that was most likely the problem.
Now I just have to figure out why the search feature in Calendar doesn't work... already tried rebuilding the Calendar Cache multiple times. Any ideas for that one?

Iphone 4 Home button not working after upgrade to OS 4.3.5

Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

Ipohone 4 hotspot not working after upgrading to ios7.1 ?

my ipohone 4 hotspot not working after upgrading to ios7.1 but my some friends having iphone 4s its works fine and those having iphone 4 it's not working although we all have same operator and same operating system (i.e ios 7.1).I think this is problem only with iphone 4 users with ios 7.1 , so apple plz fix it in ur next update.

You don't like the answer?
Again it's not a bug, use a supported carrier if you want Personal Hotspot.
Read the list one more time, if carrier is not on the list, IOS7.1 patch the loophole.
Message was edited by: ckuan

IPhone 4's WIFI has been not working after upgraded to 6.1.3(10B329)

     My IPhone 4 was working fine with its WIFI when it is running in default IOS version, I believe it was 5.x.x version, however after I upgraded to 6.1.3(10B329) then WIFI got very aweired issues again and again.starting from then I never get my WIFI working again:
1. Sometimes I can connect to my home's network and keep alive for 1-2 minutes then WIFI will not work on IPone, my home's router is not working either, I need to restart my home's router manually;
2. I can connect to my office's network and keep alive 5-10 minutes then WIFI is not working, however my office router is not affected; however the following days then I can't connect WIFI to office's network any more.
3. I tried to connect to other public area's free network via WIFI, however never joined in.
     I called Apple's service centre couple of times they have no clues, they said they never met this problem before for WIFI not working after upgraded to IOS 6.1.3 and no suggestions from them at all, every time I called them they gave me the same suggestion, such as restore-re-install, check your own router etc, nothing help, however my friend bought a brand new IPhone 4 with default IOS version 6.1.3 which is working perfectly without any issues on its WIFI then I believe this is a completely software issue.
     I know this is a general issue for Apple users and I refuse to upgrade to higher version as I am not sure the higher version can fix this issue however I am pretty sure the newer version of IOS did bring a lot of new bugs, anyone can provide me any suggestions guys ? THANKS A LOTTTTTTTT!!!!!!!!!!!!!!!!
Terrence

I have fixed this issue after upgraded my router's firmware finally, this is a completely compatibility issue between Apple and other third party manufactures, hopefully we can get compabitlity list for each future IOS version ahead of time which can potentially avoid such kind of embarrassing situations moving forward, thanks !

Another User with Mail Not Working After Upgrade to Leopard

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