Apache Tomcat error re: port 8080

Question

Hello.
Our environment:
RoboHelp Server 8.0
Apache Tomcat 6.0.26
Windows Server 2008 enterprise without Hyper-V SP2  (32-bit virtual machine)
RoboHelp 8.0.2.208
Our help system is periodically non-responsive. The Apache logs (extract below) indicate that there is an application using port 8080. We (my IT support and I) discovered that RDP (Windows Remote Desktop) had been changed from port 3389 (its default) to port 8080. The server is dedicated to our help system; there isn't anyone touching it so we were a bit confused. We reset the RDP port back to 3389 and restarted the server (full server restart) and everything worked as it should. A couple of days later...the same thing...and then a few times in one day. Research indicates there may be some Windows or Apache bug related to ports being reset to 8080, but not a lot of detail or suggestion for resolution or work around.
Has anyone experienced this port issue?
I am not familiar with Apache...is there another port that it can use and still run the RoboServer?
Any thoughts or suggestions re: how to proceed?
TIA,
Michelle
From Catalina log:
Sep 13, 2010 9:42:34 AM org.apache.catalina.core.AprLifecycleListener init
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Apache Software Foundation\Tomcat 6.0\bin;.;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\W indows;C:\Windows\System32\Wbem;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\
Sep 13, 2010 9:42:34 AM org.apache.coyote.http11.Http11Protocol init
SEVERE: Error initializing endpoint
java.net.BindException: Address already in use: JVM_Bind <null>:8080
at org.apache.tomcat.util.net.JIoEndpoint.init(JIoEndpoint.java:549)
at org.apache.coyote.http11.Http11Protocol.init(Http11Protocol.java:176)
at org.apache.catalina.connector.Connector.initialize(Connector.java:1014)
at org.apache.catalina.core.StandardService.initialize(StandardService.java:680)
at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:795)
at org.apache.catalina.startup.Catalina.load(Catalina.java:524)
at org.apache.catalina.startup.Catalina.load(Catalina.java:548)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:261)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
Caused by: java.net.BindException: Address already in use: JVM_Bind
at java.net.PlainSocketImpl.socketBind(Native Method)
at java.net.PlainSocketImpl.bind(Unknown Source)
at java.net.ServerSocket.bind(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFac tory.java:50)
at org.apache.tomcat.util.net.JIoEndpoint.init(JIoEndpoint.java:538)
... 12 more
Sep 13, 2010 9:42:34 AM org.apache.catalina.startup.Catalina load
SEVERE: Catalina.start
LifecycleException:  Protocol handler initialization failed: java.net.BindException: Address already in use: JVM_Bind <null>:8080
at org.apache.catalina.connector.Connector.initialize(Connector.java:1016)
at org.apache.catalina.core.StandardService.initialize(StandardService.java:680)
at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:795)
at org.apache.catalina.startup.Catalina.load(Catalina.java:524)
at org.apache.catalina.startup.Catalina.load(Catalina.java:548)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:261)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
Sep 13, 2010 9:42:34 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 606 ms
Sep 13, 2010 9:42:34 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Sep 13, 2010 9:42:34 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.26

Answer 1

The default port with RH Server is 8080 as this is the standard port for all web services. Having said that, I suspect you can change the port to another. I've never used anything other than the default. it sounds like if you have another web services accessing the same port that either it or RH Server needs to be changed.
  The RoboColum(n)
  @robocolumn
  Colum McAndrew