API to update the Oracle username and CRM resource record

Hi All,
We have a requirement wherein the business wants to update the Oracle usernames for a given set of people, to their AD (Active Directory) user names.
For Eg. If the Oracle User Name is ‘ABC’ and the AD (Active Directory) User Name is ‘ABC01’, then the business wants the Oracle User Name also to be changed to ‘ABC01’.
Also, after successful update of user name, we also have to update the CRM resource record to ensure the CRM record is associated with the correct username.
We have identified the following API’s to achieve the above stated requirement –
fnd_user_pkg.change_user_name - To update Oracle User Name
jtf_rs_salesreps_pub.update_resource – To update the CRM resource
But, issue is we are not sure of the impact this Oracle username / CRM resource name change will have, for eg. If there are some workflows which might get affected.
If anyone has implemented any such requirement, please share the same with us.
Regards,
Shruti

Hi All,
I was successfull in updating the Oracle username and CRM resource record successfully through the api fnd_user_pkg.change_user_name and jtf_rs_resource_pub.update_resource respectively.
Although I can see that the user names in wf_roles and wf_local_roles is also changed but it has delayed/frozen the WF processes and made the instance unavailable for workflow use with many delayed processes.
Can anyone please advise what can be the issue or how can we come out of this issue (keeping the changed user names).
Request to please help as this is a bit urgent as workflow processes are hung-up and we cannot free them and it is making the instance unavailable for use.
Regards,
Shruti

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