App is running on simulator but not in Playbook device

Hi,
I have developped an app that has been approved and it's present on app world.
The app is running perfectly on the simulator but customers write reviews saying that they can't save data on the device and no error message is displayed.
I have used AIR SDK and a SQLIte database.
As I'm in Europe and Playbook is not available, I can't debug the app on a real device.
Has anybody an idea about why the app work on the simulator but not on the real device.
Thanks.

Scocam - that's not a particularly helpful comment. A great deal of the apps in AppWorld have not been tested on the PlayBook yet as there ard a number of developers still waiting to receive their PlayBooks.
If they live outside of North America then they have no other way of getting one except for waiting for RIM to ship them out. In the meantime, we use the simulators that RIM provide us and hope the apps behave the same on the real devices. This isn't always the case.
But a great way to demonstrate your ignorance with an unhelpful pithy comment. Well done.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!

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