App store quit unexpectly.... read/done a lot of trouble shooting conform forum sites..but still NO GO App store....can somebody help me with a kind of step by step plan? THX!!!!
Hi since 2 days i have a problem with the App Store (app store quit unexpectly). Yep i have done my Google Search on this 'problem' Yep I have done a lot of trash/repair and so on and so on.... still NO AppStore.... Is there somebody who can lead me step by step trough this 'problem'...? Thx!!!!
Does it work in a New user account ?
post the crash report
Similar Messages
-
Hi, my name is Chenet i have a Macbook 0sx lion 10.7.5 i don't remember my password for the system preferences i can't even go online, can somebody help me with that please
Hi 'baltwo'
Thank you for your link, I already had been on this particular website this afternoon. they only discuss problems in the application and nothing about how the MS Office application installation does disturb Mac OS.
Or have I missed a special comment there?
In any case many thanks, trioloGo -
Can you please help in downloading Adobe Reader - I have tried many times but just cannot. I have Windows 8
Hi deaconb62772367,
Please try downloading using this direct Link: ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.10/en_US/
Do let me know if this helps
Regards,
Rahul -
Hello,
I'm trying to sync my iphone with my itunes on my computer but it comes up with a message saying 'cannot connect to this iphone as the newest itunes needs to be downloaded'.. i downloaded this to my computer but whenever i open itunes it looks as though it isnt the new version?
any help would be great!
thanks,
EmilyYou may need to force it into recovery mode. See here: https://discussions.apple.com/message/17766427#17766427
-
App Store quits unexpectedly when I try to launch it.
App Store quits unexpectedly when I try to launch it. I tried restarting but that did not fix it.
9/20/14 7:06:30.718 PM App Store[212]: An uncaught exception was raised
9/20/14 7:06:30.719 PM App Store[212]: [<FRAppDelegate 0x7f934b32d520> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.
9/20/14 7:06:30.726 PM App Store[212]: (
0 CoreFoundation 0x000000010aeacb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010acf13f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010af40f49 -[NSException raise] + 9
3 Foundation 0x000000010b28912c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010b1d0e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010b1f171c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010b1f16e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010b9800a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010b98d9e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010b977699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010b80009a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010b7df11d loadNib + 317
12 AppKit 0x000000010b7de649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010b7de47e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010b7de25e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010b7da9ff NSApplicationMain + 398
16 App Store 0x00000001095dfa24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:06:30.727 PM App Store[212]: *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<FRAppDelegate 0x7f934b32d520> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.'
*** First throw call stack:
0 CoreFoundation 0x000000010aeacb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010acf13f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010af40f49 -[NSException raise] + 9
3 Foundation 0x000000010b28912c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010b1d0e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010b1f171c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010b1f16e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010b9800a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010b98d9e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010b977699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010b80009a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010b7df11d loadNib + 317
12 AppKit 0x000000010b7de649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010b7de47e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010b7de25e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010b7da9ff NSApplicationMain + 398
16 App Store 0x00000001095dfa24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:06:52.201 PM ReportCrash[215]: Saved crash report for App Store[212] version 1.2.2 (129.16) to /Users/MMMM/Library/Logs/DiagnosticReports/App Store_2014-09-20-190652_MMMM-iMac.crash
9/20/14 7:06:57.277 PM App Store[222]: An uncaught exception was raised
9/20/14 7:06:57.277 PM App Store[222]: [<FRAppDelegate 0x7f8c532647b0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.
9/20/14 7:06:57.280 PM App Store[222]: (
0 CoreFoundation 0x000000010d0eeb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010cf2f3f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010d182f49 -[NSException raise] + 9
3 Foundation 0x000000010d4cc12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010d413e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010d43471c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010d4346e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010dbc20a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010dbcf9e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010dbb9699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010da4209a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010da2111d loadNib + 317
12 AppKit 0x000000010da20649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010da2047e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010da2025e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010da1c9ff NSApplicationMain + 398
16 App Store 0x000000010b832a24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:06:57.281 PM App Store[222]: *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<FRAppDelegate 0x7f8c532647b0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.'
*** First throw call stack:
0 CoreFoundation 0x000000010d0eeb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010cf2f3f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010d182f49 -[NSException raise] + 9
3 Foundation 0x000000010d4cc12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010d413e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010d43471c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010d4346e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010dbc20a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010dbcf9e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010dbb9699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010da4209a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010da2111d loadNib + 317
12 AppKit 0x000000010da20649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010da2047e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010da2025e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010da1c9ff NSApplicationMain + 398
16 App Store 0x000000010b832a24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:06:57.879 PM ReportCrash[215]: Saved crash report for App Store[222] version 1.2.2 (129.16) to /Users/MMMM/Library/Logs/DiagnosticReports/App Store_2014-09-20-190657_MMMM-iMac.crash
9/20/14 7:16:08.937 PM App Store[317]: An uncaught exception was raised
9/20/14 7:16:08.938 PM App Store[317]: [<FRAppDelegate 0x7ff40b44bce0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.
9/20/14 7:16:08.939 PM App Store[317]: (
0 CoreFoundation 0x000000010c31db06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010c15f3f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010c3b1f49 -[NSException raise] + 9
3 Foundation 0x000000010c6fb12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010c642e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010c66371c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010c6636e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010cdf70a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010ce049e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010cdee699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010cc7709a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010cc5611d loadNib + 317
12 AppKit 0x000000010cc55649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010cc5547e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010cc5525e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010cc519ff NSApplicationMain + 398
16 App Store 0x000000010aa5ea24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:16:08.940 PM App Store[317]: *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<FRAppDelegate 0x7ff40b44bce0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.'
*** First throw call stack:
0 CoreFoundation 0x000000010c31db06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010c15f3f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010c3b1f49 -[NSException raise] + 9
3 Foundation 0x000000010c6fb12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010c642e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010c66371c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010c6636e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010cdf70a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010ce049e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010cdee699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010cc7709a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010cc5611d loadNib + 317
12 AppKit 0x000000010cc55649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010cc5547e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010cc5525e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010cc519ff NSApplicationMain + 398
16 App Store 0x000000010aa5ea24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:16:10.395 PM ReportCrash[319]: Saved crash report for App Store[317] version 1.2.2 (129.16) to /Users/MMMM/Library/Logs/DiagnosticReports/App Store_2014-09-20-191610_MMMM-iMac.crash
9/20/14 7:17:23.166 PM App Store[206]: An uncaught exception was raised
9/20/14 7:17:23.167 PM App Store[206]: [<FRAppDelegate 0x7fce78443db0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.
9/20/14 7:17:23.174 PM App Store[206]: (
0 CoreFoundation 0x000000010fdf1b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010fc363f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010fe85f49 -[NSException raise] + 9
3 Foundation 0x00000001101ca12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x0000000110111e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000011013271c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x00000001101326e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x00000001108c30a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x00000001108d09e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x00000001108ba699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000011074309a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000011072211d loadNib + 317
12 AppKit 0x0000000110721649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000011072147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000011072125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000011071d9ff NSApplicationMain + 398
16 App Store 0x000000010e52ea24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:17:23.175 PM App Store[206]: *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<FRAppDelegate 0x7fce78443db0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.'
*** First throw call stack:
0 CoreFoundation 0x000000010fdf1b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010fc363f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010fe85f49 -[NSException raise] + 9
3 Foundation 0x00000001101ca12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x0000000110111e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000011013271c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x00000001101326e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x00000001108c30a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x00000001108d09e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x00000001108ba699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000011074309a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000011072211d loadNib + 317
12 AppKit 0x0000000110721649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000011072147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000011072125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000011071d9ff NSApplicationMain + 398
16 App Store 0x000000010e52ea24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/20/14 7:17:36.560 PM ReportCrash[208]: Saved crash report for App Store[206] version 1.2.2 (129.16) to /Users/MMMMLibrary/Logs/DiagnosticReports/App Store_2014-09-20-191736_MMMM-iMac.crash
9/21/14 7:15:37.968 PM App Store[633]: An uncaught exception was raised
9/21/14 7:15:37.968 PM App Store[633]: [<FRAppDelegate 0x7f9811850ff0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.
9/21/14 7:15:37.970 PM App Store[633]: (
0 CoreFoundation 0x000000010d7d3b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010d6163f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010d867f49 -[NSException raise] + 9
3 Foundation 0x000000010dbab12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010daf2e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010db1371c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010db136e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010e2a30a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010e2b09e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010e29a699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010e12309a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010e10211d loadNib + 317
12 AppKit 0x000000010e101649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010e10147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010e10125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010e0fd9ff NSApplicationMain + 398
16 App Store 0x000000010bf06a24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/21/14 7:15:37.971 PM App Store[633]: *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<FRAppDelegate 0x7f9811850ff0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.'
*** First throw call stack:
0 CoreFoundation 0x000000010d7d3b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010d6163f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010d867f49 -[NSException raise] + 9
3 Foundation 0x000000010dbab12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010daf2e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010db1371c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010db136e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010e2a30a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010e2b09e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010e29a699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010e12309a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010e10211d loadNib + 317
12 AppKit 0x000000010e101649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010e10147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010e10125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010e0fd9ff NSApplicationMain + 398
16 App Store 0x000000010bf06a24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
9/21/14 7:15:38.954 PM ReportCrash[635]: Saved crash report for App Store[633] version 1.2.2 (129.16) to /Users/MMMM/Library/Logs/DiagnosticReports/App Store_2014-09-21-191538_MMMM-iMac.crash
Process: App Store [633]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.16)
Build Info: Firenze-129016000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [125]
User ID: 501
Date/Time: 2014-09-21 19:15:37.995 -0500
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<FRAppDelegate 0x7f9811850ff0> valueForUndefinedKey:]: this class is not key value coding-compliant for the key signInSignOutLabel.'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x000000010d7d3b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010d6163f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010d867f49 -[NSException raise] + 9
3 Foundation 0x000000010dbab12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
4 Foundation 0x000000010daf2e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
5 Foundation 0x000000010db1371c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
6 Foundation 0x000000010db136e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
7 AppKit 0x000000010e2a30a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
8 AppKit 0x000000010e2b09e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
9 AppKit 0x000000010e29a699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
10 AppKit 0x000000010e12309a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
11 AppKit 0x000000010e10211d loadNib + 317
12 AppKit 0x000000010e101649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
13 AppKit 0x000000010e10147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
14 AppKit 0x000000010e10125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
15 AppKit 0x000000010e0fd9ff NSApplicationMain + 398
16 App Store 0x000000010bf06a24 App Store + 6692
17 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000110078212 __pthread_kill + 10
1 libsystem_c.dylib 0x000000010ff06b24 pthread_kill + 90
2 libsystem_c.dylib 0x000000010ff4af61 abort + 143
3 libc++abi.dylib 0x000000010fdc29eb abort_message + 257
4 libc++abi.dylib 0x000000010fdc039a default_terminate() + 28
5 libobjc.A.dylib 0x000000010d616873 _objc_terminate() + 91
6 libc++abi.dylib 0x000000010fdc03c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x000000010fdc0424 std::terminate() + 16
8 libc++abi.dylib 0x000000010fdc158b __cxa_throw + 111
9 libobjc.A.dylib 0x000000010d61650c objc_exception_throw + 327
10 com.apple.CoreFoundation 0x000000010d867f49 -[NSException raise] + 9
11 com.apple.Foundation 0x000000010dbab12c -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 238
12 com.apple.Foundation 0x000000010daf2e89 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
13 com.apple.Foundation 0x000000010db1371c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 341
14 com.apple.Foundation 0x000000010db136e3 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 284
15 com.apple.AppKit 0x000000010e2a30a4 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 163
16 com.apple.AppKit 0x000000010e2b09e3 -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1046
17 com.apple.AppKit 0x000000010e29a699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
18 com.apple.AppKit 0x000000010e12309a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
19 com.apple.AppKit 0x000000010e10211d loadNib + 317
20 com.apple.AppKit 0x000000010e101649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
21 com.apple.AppKit 0x000000010e10147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
22 com.apple.AppKit 0x000000010e10125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
23 com.apple.AppKit 0x000000010e0fd9ff NSApplicationMain + 398
24 com.apple.appstore 0x000000010bf06a24 0x10bf05000 + 6692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000110078d16 kevent + 10
1 libdispatch.dylib 0x000000010fe68dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x000000010fe689ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00000001100786d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010ff07f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010ff07ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fef2191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00000001100786d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010ff07f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010ff07ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fef2191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00000001100786d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010ff07f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010ff07ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fef2191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00000001100786d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010ff07f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010ff07ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fef2191 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00000001100786d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010ff07f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010ff07ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fef2191 start_wqthread + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000110076686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000110075c42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010d770233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010d775916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010d7750e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x000000010dac1526 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x000000010db1f532 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x000000010ff05772 _pthread_start + 327
8 libsystem_c.dylib 0x000000010fef21a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff53cf90c8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff53cf90f0 rsp: 0x00007fff53cf90c8
r8: 0x000000010ffc6278 r9: 0x000000000000001d r10: 0x0000000020000000 r11: 0x0000000000000202
r12: 0x00007fff53cf9250 r13: 0x000000010d60b240 r14: 0x000000010ffc7180 r15: 0x00007fff53cf9130
rip: 0x0000000110078212 rfl: 0x0000000000000202 cr2: 0x000000010ff08aa8
Logical CPU: 0
Binary Images:
0x10bf05000 - 0x10bf87ff7 com.apple.appstore (1.2.2 - 129.16) <849DBFF9-A5EB-313A-AD23-B4267DCA1B8E> /Applications/App Store.app/Contents/MacOS/App Store
0x10bfb9000 - 0x10bffdfff com.apple.CoreRecognition (1.2 - 20.9) <9B01728E-489E-3E4F-9E43-D818A6AEBBE9> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
0x10c011000 - 0x10c309fff com.apple.CommerceKit (1.2.0 - 135.38) <0BFB603F-8710-307A-A37F-FE5077E90349> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x10c3aa000 - 0x10c409fff com.apple.SoftwareUpdate.framework (6 - 473) <14DF8520-A1AA-3C75-B811-628E0909F6FD> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x10c452000 - 0x10c4c0ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10c4f3000 - 0x10c4f7fff com.apple.ServerInformation (1.2 - 1) <5AC80E5E-3B55-3784-854D-1D49A874E775> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x10c503000 - 0x10c503fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x10c509000 - 0x10c694fff com.apple.WebKit (8536 - 8536.30.1) <56B86FA1-ED74-3001-8942-1CA2281540EC> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10c78d000 - 0x10c82ffff com.apple.PackageKit (3.0 - 262) <AFD81185-9C3D-3454-B29D-32B8828026B8> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x10c8a1000 - 0x10cb72ff7 com.apple.security (7.0 - 55179.16) <BD03EB7E-1745-34B9-8DBA-7A2215D9F2FB> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10cca6000 - 0x10cd25ff7 com.apple.securityfoundation (6.0 - 55115.4) <9291CE2A-37D9-39DF-956E-7B2650A9F3B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10cd66000 - 0x10cd66fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10cd6b000 - 0x10cd9dfff com.apple.framework.Admin (12.2 - 12.2) <C61706AD-6952-3B8D-B926-330506F45339> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x10cdc6000 - 0x10cdfafff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10ce27000 - 0x10ce4efff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x10ce6b000 - 0x10ce6bfff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10ce71000 - 0x10cf36ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x10cfad000 - 0x10d15bfff com.apple.QuartzCore (1.8 - 304.4) <84F0B40E-DF91-36F2-9F2E-3922234206A3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10d218000 - 0x10d219fff libScreenReader.dylib (264.6) <299274C2-0030-3FDC-8C8F-2933095CD02B> /usr/lib/libScreenReader.dylib
0x10d225000 - 0x10d4c0ff7 com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x10d572000 - 0x10d5c3ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10d5f8000 - 0x10d5f9ff7 libSystem.B.dylib (169.3) <0B1822D7-C557-3ED8-8DA8-E6F4CE99BC6C> /usr/lib/libSystem.B.dylib
0x10d605000 - 0x10d71d92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x10d740000 - 0x10d92aff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10da89000 - 0x10dde8fff com.apple.Foundation (6.8 - 945.19) <C98E55BA-553B-314B-B056-849FFB20C220> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10e00d000 - 0x10ec3afff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x10f333000 - 0x10f333fff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x10f33c000 - 0x10f348fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10f35a000 - 0x10f484fff com.apple.avfoundation (2.0 - 361.40.1) <82E0EE8C-6026-33AD-8947-B20D2ED7B2E1> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x10f56c000 - 0x10f5b7fff com.apple.CoreMedia (1.0 - 926.106) <64467905-48DC-37F9-9F32-186768CF2640> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x10f5e2000 - 0x10f734fff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x10f7c2000 - 0x10f82bfff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x10f893000 - 0x10f965ff7 com.apple.CoreText (260.0 - 275.17) <AB493289-E188-3CCA-8658-1E5039715F82> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x10f9c8000 - 0x10f9f2ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x10fa0d000 - 0x10fb26fff com.apple.ImageIO.framework (3.2.2 - 852) <1D023BCE-1FA2-3743-B449-7489BC0C5C43> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x10fb85000 - 0x10fd20fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x10fd45000 - 0x10fd45fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x10fd4c000 - 0x10fdb4fff libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x10fdbf000 - 0x10fde4ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x10fe1a000 - 0x10fe1ffff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x10fe25000 - 0x10fe33fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x10fe41000 - 0x10fe46fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x10fe50000 - 0x10fe57fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x10fe64000 - 0x10fe79ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x10fe95000 - 0x10fe96ff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x10fea0000 - 0x10fea3ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x10feaa000 - 0x10feaafff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x10feb4000 - 0x10febcfff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x10fec4000 - 0x10fecafff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x10fed4000 - 0x10fed6fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x10fedc000 - 0x10feddff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x10fee9000 - 0x10feeafff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x10fef1000 - 0x10ffbdff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x110002000 - 0x11000aff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x110012000 - 0x110048fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x110066000 - 0x110081ff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x110096000 - 0x1100c4ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x1100cf000 - 0x1100ddff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x1100ea000 - 0x1100f5fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/s -
Trying to Update OS App Store Quits Unexpectedly running 10.8.2
I am having trouble updating to 10.8.3. When I try the App store quits unexpectedly. Any Advise. Pease Help
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Trying to upgrade - App Store quit unexpectedly
When attempting to upgrade to OS 10.9 Mavericks, the app store quit unexpectedly.
This happens again and again. Any other way to upgrade?
Software Update doesn't work.
thank you,
StephenLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
Can't upgrade Lion because App Store quit unexpectedly
My system 10.6.8, when I click upgrade now bottom I got "App Store quit unexpectedly".
Process: App Store [1478]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [114]
Date/Time: 2011-10-14 12:28:10.225 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
How can I fix?
Thanks.General requirements for OSX 10.7 Lion
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
OSX 10.7.2 Lion is required for iCloud: http://www.apple.com/icloud/get-started/
Stefan -
App store won't open, I keep getting App store quit unexpectedly
Hi
Every time I click on App store icon, all I get is App store quit unexpectedly. I would like to update my snow leopard to lion, can't spend any money.
RegardsDownload and install the latest OSX 10.6.8 ComboUpdater http://support.apple.com/kb/DL1399
This should repair your App Store.
Stefan -
I just brought 15$ App store card and wanted to buy a paid app but it says ''Your Purchase Could Not Be Completed" Can Somebody help me that would be helpful thank you.
Well, usually that message ends with ..."contact the iTunes Store."
http://www.apple.com/support/itunes/contact/ -
Hi, I am new to iPhone and downloaded a app from the app store and had my iPhone connected to my computer but I just cant find the app on my phone I'v checked on the desktop and the app store but it is nowhere...can somebody point me in the right direction plzzzzz
If your iPhone is not recognized by iTunes when connected - not available under Devices in the iTunes source list, check this link.
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
For voice memos, I have include voice memos when syncing selected under the Music tab for my iPhone sync preferences with iTunes which transfers voice memos from my iPhone to my iTunes library when syncing. -
Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?
Yes, if this is a permanent change. But you still have to have all the other changes - billing address, credit card, residence, etc. See Manage My Apple ID.
If you can't remember answers to security questions:
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
I have an external hard drive, from Iomega. that I can open and see my files. However, I cannot copy or save any file to it. On my PC I have it says that is possible to read and write in it, but in my Mac, it says I can only read. can somebody help me?
Also, Im a photographer, so I like to name a lot of files at the same time (used to do in on PC and it was very usefull.) cannot find out how to do it on my Mac. Really appretiate if some one can give me a solution! ThanxYour drive is formatted with the NTFS file system. OS X can read but not write to the NTFS file system. There are third party drivers available that claim to add the ability to OS X to write to an NTFS partition. I have not tried them and don't know if they work.
The only file system that OS X and Windows can both write to natively is the FAT32 file system. -
My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me
Likely Apple problem
iTunes Store - 20% of users are affected
Users are unable to make purchases.
http://www.apple.com/support/systemstatus/
Maybe you are looking for
-
Error while starting Apache WebServer in SAP Content server from sapcs user
Dear Consultants, We are facing a Issue while staring Apache Server from SAPCS user We have installed SAP Content server 6.4 with SAP MAX DB 7.6 on RHEL Linux 64 bit OS, we also installed Apache web server server following SAP Standard Installation g
-
Sales amount and cost amount report
Dear all, One of my customer has sales item that comes from purchase and production ( the same item No.). And they would like to have the report of sales amount and cost amount of this item that separate amount that come from purchase and p
-
I have been spending quite a bit of time researching HA in SCOM 2012 and have seen other posters being pointed in the direction of best practice docs etc but none seem to talk about hyper-v replica. My initial implementation will consist of about 30
-
how do I print back to front? My print jobs come out printing page 1 first so I have to shuffle the papers to get them in the right order.
-
Audigy SE & Microphone Crackli
Hello! I just purchased an Audigy SE, and everything seemed to be working fine. Sound works GREAT, but the problem is that the sound produced over the microphone is pure crackling. The program that's causing this problem is Ventrilo, and thats the on