App Store Scam

Probably an older one, but I just got this e-mail to my primary account and believe it is a scam. Again, maybe old news but figured it was worth a re-post in the event some haven't seen this one before:
Your Apple ID was just used to download Real Football 2015 15.99£ from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go toiforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

Similar Messages

Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

No but there's a link to reset your password. Etc etc..
This is the email I got.
"Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple"

What responsibility do Apple take for making available apps in the Apps store that are obviously scams?for making available Apps in App

What responsibility does Apple bear for offering apps in the app store that are scams?

Let them know:
Reporting Improper Age Rating, app concern, itunes problem, general app feedback
For apps in general: http://support.apple.com/kb/HT1933
Go to iTunes > iTunes Store, and click "Account" on the right of the page. Supply your Apple ID and password. Then scroll down to "Purchase History", click "See All", then find your app and click the arrow to the left of the purchased app.
Then, click "report a problem".
for Game Center: http://support.apple.com/kb/HT4314
There are options for reporting game concerns as well as for individual users. Scroll down to near the end of the page and click on either of the two beginning with "report…"
General Application feedback: http://support.apple.com/kb/PH2731

Scam apps on iTunes App Store

Is there a way to check for possible scam apps in the iTunes App Store and to report it to Apple so it can be kicked off of the App Store? What should I do if I purchased one of those app and it later turns out to be scam? Will Apple terminate the scam developer's account?

You can look at an app's reviews before buying it, that should give an indication as to whether it does what it says that it does. And if an app is newly released then you may want to wait a few days (unless it's from a recognised source), just in case it only has positive reviews (which might be from account's that the developer has created him/herself)
If you do buy an app that doesn't do what it's described as doing then you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
Whether an app will be removed or not I don't know, but I assume that they will do something if it is a scam.

Any Mac App Store apps like CleanMyMac ?

Are there any apps available and downloadable from the Mac App Store which is at least equivalent to CleanMyMac in terms of functions and effectiveness ?

How to maintain a Mac
1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this sort of stuff is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
In OS X 10.7.5 or later, downloaded applications that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.
5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Mac notebooks that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
Use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” “running periodic scripts,” “dumping log files,” “scanning for viruses,” "purging memory," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems. They're not for preventive maintenance.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

Mailpro app should be removed from app store:

I installed MailPro (paid for it) and have tried to contact the developer regarding issues I have had. I get no answer, nothing, nada... I can't get my contacts to work with this app, the contact wheel just spins and spins and spins. I have had nothing but problems with this app, and no support. Apple needs to pull this app and all the other associated hotmail apps from the app store.

Thanks for the link. I really hope no one else purchases MailPro, because it is a scam. I wouldn't be so mad if I could just get a response. But in the end I know this will not go anywhere, I just want other people to be aware of this app. I was also hoping someone had some tips on what they have done regarding issues with this app.

Is buying an app from the app store safe?

Hello
Is buying an app from the app store safe, if I pay with Visa?
Greetings

I would say it's as safe as any other online service, assuming you set a password that's not easy to guess or discover about you and don't give that password out to anyone else, including responding to any emails purporting to be from Apple and asking for your account information (a common phishing scam). I've used the iTunes Store for years, with multiple accounts, and have never had a problem.
Regards.

App store launches automatically when opening a specific website

The last few days, anytime that I open an NBC related news article on Safari, the app store launches automatically. There aren't any web banners directly leading to the app store (they're all ads for NBC shows) and I am most definitely not accidentally touching the banner space. Thoughts as to why this is going on???
Thanks in advance.

That would be considered 'adware' and you may be able to remove it using information here:
•Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
A web page you see with App store is not the App in your computer, so do not use it.
If the above linked information is difficult, note the method is good; avoid any hint
at some program or fixmymac kind of service that may offer to fix your mac, as
most of them are at best marginal. Usually most are scams & full of grief. If there
are any other questions, post back and someone could help you further.
Good luck & happy computing!

Apple ID Disabled in App Store

I can sign into iTunes with my Apple ID but when i try to get into the App Store it tells me that my Apple ID has been disabled?

OK, so there is no issue going on with the AOL User Name change, it is just that Apple is no longer going to allow an Apple ID to be anything other than a valid email address. Some AOL users who set up Apple IDs long ago still have their AOL User Name as the Apple ID (say, Jane Doe). If you have Jane Doe as your Apple ID, you are being required to change it to a valid email address. But as long as you have [email protected], you are fine.
Also, Apple will never send you an unsolicited email with a link in it to change your Apple ID, password, or to validate your Credit Card or anything else. The only time Apple will send you any sort of email with a link is when you have requested them to send that email to your Rescue Email address for the purposes of resetting forgotten Security Questions. But only you can initiate that action, so if you have not done that, then any email with a link in it from "Apple" is a scam.
So, the email you got is totally illegitimate. Send the info to that Apple link for phishing emails that I provided. These people are absolute lowlifes out there to fleece anyone they can.
Cheers,
GB

Does a MacBook Pro need an Mac App Store program such as 'CCleaner'?

The older Dell we have was just upgraded to Win7, and suggested Malware and cleaning software. After we downloaded those to the Dell, I noticed one was the same as one in the Mac App Store, CClearer. Is software like this needed for my Mac?

How to maintain a Mac
1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
If storage space is running low, use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

Iphone 5s voice memo version in iPad app store? same

i want to make sure after my quickvoice horror i download the correct version. i don't see any with the zig zag line for iPad? voice memo.

The iPhone version is not available separately for download in the App Store. You'll need to read the reviews for the available third party apps.

My app store wont let me download apps, says they are not available in the uk please help??

my app store wont let me download apps, says there not available in the uk?? please help??

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

My app store wont let me download apps, says the card is expired and theres a problem with previous purchase can someone help me pls?

My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls

This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

My ipod wont let me download any apps from app store help !?

when i try to download anyhting from the app store it will tell me that the app requires ios 4.3 , what do i do ?

If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

Recently my phone updated itself to ios 7, it wont let me sign into my iphone app store to download apps,i click on an app i want it just clicks but doesn't start to download any help?

recently my phone updated to ios 7, it wont let me sign into my iphone app store to download apps,i click on an app i want and it just clicks but doesn't start to download, i can see thats its not signed in so i tried to re set up my account under the app store in settings , but its just a grey area and wont let me click to input any information. this happened right after i updated my phone, any help?

Hi SarahHannah,
If you are having trouble activating iMessage, this article contains relevant troubleshooting steps:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Take care,
- Ari

App Store Scam

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