Apparent iMix Misuse

I put an iMix on iTunes a few days ago, but was surprised when it never showed up on the music store, even though I had received an email confirming that it was available for everybody to see. Just today, I got another email from Apple, entitle "iMix Misuse." It reads:
The iMix that you have submitted will not be posted to the iTunes Music Store. Content in the iMix title and/or description is in violation of the iTunes Music Store Terms and Service.
Section 9e
The Service may offer interactive features that allow you to, among things, submit or post information and materials on areas of the Service accessible and viewable by other users of the Service and the public. You agree that any use by you of such features shall be your sole responsibility, shall not infringe or violate the right of any other, contribute to or encourage unlawful conduct, or otherwise be obscene, objectionable or in poor taste. Moreover, you hereby grant Apple a worldwide, royalty-free, non-exclusive license to use such materials as part of the Service, and in relation to Products, without any compensation or obligation to you.
Apple reserves the right not to post or publish any materials, and to delete, remove or edit any material, at any time in its sole discretion without liability.
The complete iTunes Music Store Terms and Conditions can be accessed at the following url: http://www.info.apple.com/usen/itunes/terms.html
Regards,
iTunes Misuse
First off, I don't understand any of that crap. Secondly, the link doesn't work. Can anybody tell my why this happened? I really have no clue whatsoever.
HP Pavilion a710e   Windows XP  

Apple's telling you that something in your iMix is, in their opinion, in violation of this section:
"not infringe or violate the right of any other, contribute to or encourage unlawful conduct, or otherwise be obscene, objectionable or in poor taste. "
What that violation might be, or why is was initially accepted and then pulled I can't say, though perhaps someone complained after it was posted. We are all just your fellow users here and cannot and do not speak for Apple nor have any real insight to their policy decisions other than guesswork.
The full iTunes Music Store Terms of Service can be found here, if you want to read them:
http://www.apple.com/support/itunes/legal/terms.html

Similar Messages

  • Imix rating still not working

    Win XP, itunes 7.0.1, brand new dell c521 with latest drivers, obviously clean install. Italian itunes store.
    Same issue as with previous pc: imix rating screwed up.
    If I rate an imix 5 stars, it turns out to be 1.
    Anything from 4 stars to 1 gives a 0 stars and lowers the average voting of the target imix.
    The problem has been out since 7.0.0, back in september.
    Could anybody from Apple just give a sign of life and confirm that this is a well known problem and that it will be fixed in the next release?
    many thanks
    Dell C521   Windows XP   brand new, clean install, latest EVERYTHING

    Same problem here, outlined in this thread:
    http://discussions.apple.com/thread.jspa?messageID=3980407&#3980407
    It seems to only affect some users (otherwise new iMixes would never get a rating above zero) and also seems to be cross platform, and apparently international (I use the US Store)... Definitely a bug in the system.
    Dear Apple Support -- could someone work on this please? I feel sad for the people who put thought and hard work into their iMixes, only to get shot down.
    Win XP, itunes 7.0.1, brand new dell c521 with latest
    drivers, obviously clean install. Italian itunes
    store.
    Same issue as with previous pc: imix rating screwed
    up.
    If I rate an imix 5 stars, it turns out to be 1.
    Anything from 4 stars to 1 gives a 0 stars and lowers
    the average voting of the target imix.
    The problem has been out since 7.0.0, back in
    september.
    Could anybody from Apple just give a sign of life and
    confirm that this is a well known problem and that it
    will be fixed in the next release?
    many thanks
    Dell C521  
    Windows XP   brand new, clean install, latest
    EVERYTHING
    G5 2GHz Dual Processor   Mac OS X (10.4.8)  

  • TOOK AWAY "SEARCH" FUNCTION IN iMIX???

    How are we supposed to search iMixes if there's no "search" field anymore???
    Did it get moved or is there a new way of searching the iMixes in the iTunes store?

    Okay, everyone calm down. The iTunes Store apparently turned off a number of features including Just For You, Complete My Album and iMix Search during the heavy Xmas rush. I believe they're supposed to be turned on in the next couple of days.

  • IMix Quality

    Does anyone whether Apple has any plans to improve how iMixes are weighted and sorted. Let's say I want to find a good iMix for my workouts. If I go to the iMix search button and look for mixes that have "work out" in the title, I am presented with 105 results. If I then sort by popularity, the second most popular iMix has 4.5 stars but only 3 votes! and it's not very good, not by anyone's measure (except for three people, apparently). Isn't there a better way to create weighted measures of iMix popularity, improve the the sort functions, etc. Amazon and Ebay have made an art of this. Surely there's a way to do it that's a little more sophisticated than just sorting by the average rating, regardless of how many people have voted on the mix.

    You're in a user forum, but you can make the suggestion to Apple on their feedback page.
    http://www.apple.com/feedback/itunesapp.html

  • Phone randomly rebooting for no apparent reason

    Yesterday my phone started randomly rebooting. No apparent reason. No physical damage. No recent software changes that I am aware of. I have auto-update of apps turned off. Verizon store could not explain it. Forced soft reset did not fix the problem. It happens continually with a reboot, operates for a bit, then instantly shuts off and begins rebooting again until the battery is completely drained away. On the Droid Razr Maxx there is no way to remove the integrated battery so this means it goes until the phone is dead. Seriously overheating it in the process. What do I do?

    The power cycle is what I referred to as a forced soft reset. Does not fix.
    I tried the flush of the system cache. Does not fix it.
    It took some time to be able to copy off the phone data in the 8GB of internal memory during the brief time the phone is available prior to the next reboot cycle. Afterwards I did a complete factory reset. Does not fix it.
    After the factory reset it takes the phone a few minutes to initialize itself. But the phone reboots itself before this phase can complete. I have tried at least 20 times to see if I can get lucky and have it finish before the next random reboot cycle. No success. So now I have a completely wiped phone that can not even get to the home screen.
    I have taken excellent care of my phone. Doesn't get dropped. Spent most of its life in my pocket. No misuse of any kind. It does not seem right for it to just stop working for no reason like this. Is there a way to get Verizon/Motorola to refurbish or replace it?

  • Glitch with iMix voting

    My iMix votes are all apparently registering as "1 star" no matter what rating I actually give them.
    Has anyone else experienced this? Is there anything I could be doing wrong that would cause this?

    Yes, there is a problem with 5-Star ratings coming in as 1-Star ratings. I saw this issue back in Sep. '06 as well. I am a very heavy iMix user (SEARCH: The Zachos Monthly). It is a total bummer when my friends tell me they keep getting 1's instead of 5's.

  • Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason.  The recipient is not new.  This issue happens on reply or reply to all or froward; not a new email. What is happening?

    Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason.  The recipient is not new.  This issue happens on reply or reply to all or froward; not a new email to the same recepient. What is happening?

    I talked with a tech today and he said I cloud is having problems which should be resolved shortly.
    In the mean time I used the .me smtp server settings which allowed me to send mail.

  • Apparently I have MULTIPLE Apple ID's, many linked to very old computers/emails that I no longer use and I have no clue what they are nor what the passwords could possibly be. I just want to be able to listen to music THAT I OWN!

    I am trying to play music on my iTunes that I had burned from either CD's that I had bought & own (in order to preserve the CD from damage and it is all only for my personal use) or purchased through iTunes. Much, but not all of this was done on an old computer, and on old e-mails that no longer exist, and for that matter I have no clue what the passwords could possibly be! The computer that I use now is at least 10 years old, so how am I supposed to remember passwords from that long ago? I am constantly being told to reset my password, but that apparently just seems to compound the issue. One account will not even accept my birthday and my security question which I know with 100% certainty are correct. I JUST WANT ACCESS TO MUSIC I OWN OR HAVE PURCHASED over the past 20+ years, and I don't care what computer I did it on or what e-mail address I used, and forget about trying to recall my password! Apple makes it so difficult to do passwords it's ridiculous! I would need a book to write down every password that I have tried, and apparently not succeeded in using! add to my frustration is that my son put literally TONS of his music onto my computer and used his various Apple ID's and passwords, and it's just a bumble cluck of a mess. AGAIN, I only want access to MY MUSIC!

    You're supposed to remember them or make note of them because they are key to a resource in which you have invested financially, just like keeping records for bank accounts you have or keys to your car.  It is just that people haven't woken up to the importance of having a digital legacy too.
    Here are resources for forgotten passwords:
    https://iforgot.apple.com/
    http://www.apple.com/support/appleid/contact/
    Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

  • After upgrade system no longer boots, and (apparently) no USB

    So I've got Arch installed on my mom's computer. Apparently she did an update and now this: http://imgur.com/AQBZLQV
    ERROR: Unable to find root device 'PARTUUID<stuff>'
    It drops to a shell, but the shell doesn't work. Possibly because it's a USB keyboard? The keyboard works in the BIOS just fine, but when it hits that screen - nada.
    Of course, she's not *that* savvy, so I don't think she paid any attention to what exactly was updating. So far the only information I've got from her is that she updated, restarted, and death.
    I'm assuming it'd be possible to get back in there and rescue it with a disk - maybe grub got pooched? I actually had similar problems when I initially set up the machine and forgot some steps...

    hey bro, I had to change my hooks in mkinitcpio.conf. Might be a different problem. might be related.
    https://bbs.archlinux.org/viewtopic.php?id=189090
    Last edited by ninjaaron (2014-10-29 19:08:32)

  • Photoshop CS4 and CC/CS6 crashing for no apparent reason (Windows 7)

    I’m currently having a serious problem with my Photoshop CS4 where it continuously crashes, for no apparent reason, since July 16, 2013.   I have done everything recommended via Adobe forum to try and fix this problem though it still persists.    It crashes randomly and I am usually unable to use Photoshop for more than 20 minutes. Below is the error message that appeared when Photoshop crashed,
    Error Message for CS4
    Problem signature:
      Problem Event Name:                        APPCRASH
      Application Name:                             Photoshop.exe
      Application Version:                           11.0.2.0
      Application Timestamp:                     4bf2d91c
      Fault Module Name:                          Photoshop.exe
      Fault Module Version:                        11.0.2.0
      Fault Module Timestamp:                  4bf2d91c
      Exception Code:                                  c0000005
      Exception Offset:                                00000000012a5a65
      OS Version:                                          6.1.7601.2.1.0.768.3
      Locale ID:                                             4105
      Additional Information 1:                  15b0
      Additional Information 2:                  15b00e7f3545ee6f25e3adf28ac2c415
      Additional Information 3:                  2d88
      Additional Information 4:                  2d887dc240f6e5f8c46c56c64c426343
    Since this incident, I thought that perhaps updating my Photoshop to the current version i.e. Photoshop CC would fix the problem.    However, after downloading and using the trial version of the current Photoshop CC, the same exact problem keeps happening.    This is the error message that appears when Photoshop CC crashes,
    Error Message for CS6/CC
    Problem signature:
      Problem Event Name:                        APPCRASH
      Application Name:                             Photoshop.exe
      Application Version:                           14.0.0.0
      Application Timestamp:                     5176451b
      Fault Module Name:                          Photoshop.exe
      Fault Module Version:                        14.0.0.0
      Fault Module Timestamp:                  5176451b
      Exception Code:                                  c0000005
      Exception Offset:                                00000000018702c5
      OS Version:                                          6.1.7601.2.1.0.768.3
      Locale ID:                                             4105
      Additional Information 1:                  f752
      Additional Information 2:                  f752287f27df649ff8ff774cb95d005f
      Additional Information 3:                  6103
      Additional Information 4:                  6103e8f4ea13b8f93bf26ab029428208
    My computer specs:
    Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 2793 MHz
    Built-in memory: 8151 MB
    Free memory: 5155 MB
    Memory available to Photoshop: 7167 MB
    Memory used by Photoshop: 57 %
    Image tile size: 1024K
    Image cache levels: 4
    The GPU Sniffer crashed on 25/07/2013 at 4:19:46 PM
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 1.2 AMD-APP (1124.2)
    OpenGL Version: 3.0
    Video Rect Texture Size: 16384
    OpenGL Memory: 1024 MB
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: ATI Radeon HD 5570
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Video Card Number: 1
    Video Card: ATI Radeon HD 5570
    Driver Version: 12.104.0.0
    Driver Date: 20130328000000.000000-000
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: ATI Radeon HD 5570
    Video Card Memory: 1024 MB
    Serial number: Tryout Version
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
    Temporary file path: C:\Users\Kim\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 920.1G, 781.2G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
    Installed components:
       ACE.dll ACE 2013/03/19-12:09:02 79.535293   79.535293
       adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850   0.1160850
       AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
       AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13 79.533484
       AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517 79.499517
       AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768
       AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481 79.151481
       AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
       AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481 79.151481
       adobe_caps.dll   Adobe CAPS 7,0,0,21  
       AGM.dll AGM 2013/03/29-12:09:59 79.536232   79.536232
       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
       aif_core.dll   AIF 5.0   79.534508
       aif_ocl.dll AIF   5.0   79.534508
       aif_ogl.dll AIF   5.0   79.534508
       amtlib.dll AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
       ARE.dll ARE 2013/03/19-12:09:02 79.535293   79.535293
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830 66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830 66.26830
       Bib.dll BIB 2013/03/19-12:09:02 79.535293   79.535293
       BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293 79.535293
       boost_date_time.dll   DVA Product 7.0.0  
       boost_signals.dll   DVA Product 7.0.0  
       boost_system.dll   DVA Product   7.0.0
       boost_threads.dll   DVA Product 7.0.0  
       cg.dll NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll NVIDIA Cg Runtime   3.0.00007  
       CIT.dll Adobe CIT   2.1.6.30158   2.1.6.30158
       CITThreading.dll   Adobe CITThreading   2.1.6.30158 2.1.6.30158
       CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293 79.535293
       dvaaudiodevice.dll   DVA Product 7.0.0  
       dvacore.dll DVA Product   7.0.0  
       dvamarshal.dll   DVA Product 7.0.0  
       dvamediatypes.dll   DVA Product 7.0.0  
       dvaplayer.dll   DVA Product 7.0.0  
       dvatransport.dll   DVA Product 7.0.0  
       dvaunittesting.dll   DVA Product 7.0.0  
       dynamiclink.dll   DVA Product 7.0.0  
       ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742 79.535742
       FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561 79.151561
       filter_graph.dll   AIF 5.0   79.534508
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       imslib.dll IMSLib DLL   7.0.0.37  
       JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139   79.248139
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession 2.1.2.1756  
       mediacoreif.dll   DVA Product 7.0.0  
       MPS.dll MPS 2013/03/15-13:25:52 79.535029   79.535029
       msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195  
       msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195  
       msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195  
       msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1  
       PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1. 1.
       pdfsettings.dll   Adobe PDFSettings   1.04
       Photoshop.dll   Adobe Photoshop CC   CC  
       Plugin.dll Adobe Photoshop CC   CC  
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34  
       PSArt.dll Adobe Photoshop CC   CC  
       PSViews.dll Adobe Photoshop CC   CC  
       SCCore.dll ScCore 2013/03/21-12:10:31 79.535742   79.535742
       ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742 79.535742
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
       updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
       WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
    Required plug-ins:
       3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Accented Edges 14.0
       Adaptive Wide Angle 14.0
       Angled Strokes 14.0
       Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Bas Relief 14.0
       BMP 14.0
       Camera Raw 8.1
       Camera Raw Filter 8.1
       Chalk & Charcoal 14.0
       Charcoal 14.0
       Chrome 14.0
       Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Color Halftone 14.0
       Colored Pencil 14.0
       CompuServe GIF 14.0
       Conté Crayon 14.0
       Craquelure 14.0
       Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Crop and Straighten Photos Filter 14.0
       Crosshatch 14.0
       Crystallize 14.0
       Cutout 14.0
       Dark Strokes 14.0
       De-Interlace 14.0
       Dicom 14.0
       Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Diffuse Glow 14.0
       Displace 14.0
       Dry Brush 14.0
       Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Embed Watermark 4.0
       Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Extrude 14.0
       FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Fibers 14.0
       Film Grain 14.0
       Filter Gallery 14.0
       Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Fresco 14.0
       Glass 14.0
       Glowing Edges 14.0
       Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Grain 14.0
       Graphic Pen 14.0
       Halftone Pattern 14.0
       HDRMergeUI 14.0
       IFF Format 14.0
       Ink Outlines 14.0
       JPEG 2000 14.0
       Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Lens Blur 14.0
       Lens Correction 14.0
       Lens Flare 14.0
       Liquify 14.0
       Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mezzotint 14.0
       Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mosaic Tiles 14.0
       Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Neon Glow 14.0
       Note Paper 14.0
       NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Ocean Ripple 14.0
       Oil Paint 14.0
       OpenEXR 14.0
       Paint Daubs 14.0
       Palette Knife 14.0
       Patchwork 14.0
       Paths to Illustrator 14.0
       PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Photocopy 14.0
       Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Pinch 14.0
       Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Plaster 14.0
       Plastic Wrap 14.0
       PNG 14.0
       Pointillize 14.0
       Polar Coordinates 14.0
       Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Poster Edges 14.0
       Radial Blur 14.0
       Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Read Watermark 4.0
       Reticulation 14.0
       Ripple 14.0
       Rough Pastels 14.0
       Save for Web 14.0
       ScriptingSupport 14.0
       Shake Reduction 14.0
       Shear 14.0
       Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Smart Blur 14.0
       Smudge Stick 14.0
       Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Spatter 14.0
       Spherize 14.0
       Sponge 14.0
       Sprayed Strokes 14.0
       Stained Glass 14.0
       Stamp 14.0
       Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Sumi-e 14.0
       Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Targa 14.0
       Texturizer 14.0
       Tiles 14.0
       Torn Edges 14.0
       Twirl 14.0
       Underpainting 14.0
       Vanishing Point 14.0
       Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Water Paper 14.0
       Watercolor 14.0
       Wave 14.0
       Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Wind 14.0
       Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       ZigZag 14.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Kuler
       Adobe Exchange
    Installed TWAIN devices: NONE
    Can anyone PLEASE help?

    I to have the same issue and it all started after switching photoshop cc's layout to 3d mode now everything crashes repeatedly... Thankgod AE still works but yeah ps 3d system is the culprate here b/c It worked perfectly for 4 months for me until i tried there crappy ps 3d system!

  • Terrible customer service after systemboard on T400 died for no apparent reason.

    So I hate for my first post to be a negative one, but here goes.
    I'm sorry if my actions sound rude or impatient, but I'm sure some of you understand the aggravation and worry that accompanies a computer that suddenly stops working when it is needed.
    Warning... here's the abridged version, it will still be long. I have also attached a email I sent to Lenovo websales... it has not gotten a response. So far I have not received parts that were supposed to be shipped. I have been hung up on. I have been interrupted. I have been ignored. I have been told that if I want my product fixed I should upgrade my current existing warranty to an on-site service.
    I bought a T400 roughly six months ago. I had minor issues with the sound cutting in and out after waking up from sleep since new. I figured it was probably a driver issue. Never bothered to try and fix it, it wasn't a big deal. Other than that, I loved my T400 and recommended that everybody check out Lenovo if they're in the market for a new laptop. Well... no more. I recently put my T400 to sleep. Left it on my desk and walked away. I came back about 20 minutes later, noticed that all the indicator lights were not lit. Strange... okay. I tried to start it. Nothing. I did a search on google, came up with the procedure to press the buttons to drain the system board. Nothing. Oh no. I immediately call Lenovo since I was going to be returning to classes soon. The phone conversations I had with Lenovo techs were less than stellar. One tech told me he could not ship out the box since the system was down... but he somehow managed to look up my serial number, input my information, and issue a case number. Well... turns out he also closed that case. Since he couldn't ship out a box, I brought it to a local authorized warranty service center.  They told me it would be no problem. I dropped it off first thing in the morning, several hours later, a tech had called to tell me that the systemboard was dead (what I thought) and that he had already placed the order with Lenovo and that the part was in stock and should be in the next day. I wait two days and did not hear anything. I call the shop. They call Lenovo. Apparently the part is now backordered and there is no ETA on when it may be back in stock. They said I should pick up my laptop and send it in. So I pick up my laptop and call Lenovo to try and obtain a box. I spoke to one gentlman who seems to empathize with me. He wanted to speak to a supervisor to see if he could have the case elevated. I was put on hold... several minutes later, I was somehow transferred to another tech. This guy had no idea what was going on, he was less than helpful, and he did not seem to be interested in helping me at all. I finally convinced him to ship me a box. When I got off the phone, I realized I should try and obtain some sort of time frame. I called back. Some women picked up. I explained my situation once again. She told me the part was in stock (not what the store and 2 techs had just told me). So I asked if it could be shipped to the store? "Uh... Well..." *Click* She either hung up or we got disconnected. I waited several minutes for a call back. There was none. So I called again... This employee told me that the part does not have an ETA and he has no idea when it might be back in stock. This gentleman is a little pushy and interupts me a few times, but for the most part seems to want to try and help. I was told that Lenovo would keep my laptop for an indefinite period of time until the part is no longer backordered. That's not what I want to hear. I need my laptop for school and research projects. He tells me that if I want to get my laptop fixed in a timely manner, I should upgrade my warranty service to a better one. This raises flags. Is Lenovo just trying to pocket more of my money? Shouldn't the standard warranty cover this? So I decide to email Lenovo and see if they can shed any light on the situation and offer any alternatives. I have tried twice since last week and gotten no response.
    Here's the email I sent.
    To whom it may concern:
    My name is William Xiao. I purchased a Lenovo Thinkpad t400 roughly 6 months ago. The deciding factors in this purchase were all the things I had heard about Thinkpad's excellent reliability, durability, and the outstanding customer service. Unfortunately, none of these have been true in my experience thus far. I had recently put the laptop to sleep. When I came back twenty minutes later, none of the indicator lights were illuminated. The system would not power up. I performed all of the procedures offered by the technical support to completely drain/power down the system board. This did not rectify the situation. When I did call technical support, I do not feel that I was treated with respect. One time I called, the employee was very unenthusiastic to help. The technician was very rude. He frequently interrupted me and did not listen to what I had to say. I asked him to ship a box out. He told me he could not (or would not) do that. He told me to call back the next day with the case number to get somebody else to ship out a box. Or to take it to a repair center. I decided to take it to a local repair center first thing the next morning (Jan 5, 2010). The center assured me that the repair would take no longer than 3 or 4 days. Several days later (Jan 7, 2010), I called to check on the status of the repair. Apparently the system board that was needed was in stock when they ordered it, but became backordered with no ETA on when it might become available again. Unfortunately, I am leaving town to return to college on January 11. The shop suggested that I pick up my laptop and have it shipped to Lenovo. I called Lenovo the evening of January 7th. The first person I spoke to seemed knowledgeable and empathetic to my situation. He looked up the part and said it was out of stock at their depot. I explained to him that I would be returning to school soon and needed my laptop for classes and my research projects. He put me on hold while he went and spoke to a supervisor about escalating the case. For one reason or another, I was transferred to another employee who was not a supervisor. This employee was absolutely clueless about what was going on. His attitude was very poor. He told me that the original case that was opened had been closed on Jan 4 or 5. I had not asked for this case to be closed. When I asked him to to ship a box, he seemed somewhat reluctant to do so. He seemed frustrated when I asked him to have it shipped to a different address. As I said, I would be returning to my school over 200 miles away. I would no longer be able to have the box shipped to my home where I was over winter break. For whatever reason, this employee just did not seem to understand that. I asked if the parts were not in stock, how long would it take to get them in stock and get my laptop repaired. He could offer no answer. I asked him if there was any way this case could be escalated since I cannot be without a computer at school. He told me no. I do not feel that I was treated very respectfully. He told me to call some other department. I asked if I could be transferred. He very reluctantly did so. The other department was closed for the night. I called back to the technical service center in Atlanta, Georgia. This time I spoke to a woman. She told me the parts ARE in stock. I asked if they are in stock, can they be shipped to the store where I was having my computer repaired at. She said "Uh... Well..." and then she either hung up on me or I was disconnected. I waited several minutes for a call back. None was ever received. Thus far, I have been extremely unsatisfied with the customer service that has been offered. I asked if there was any way that a temporary unit could be offered while mine was being repaired since I was told that my laptop would be kept for an indefinite period of time while waiting for the part become available again. Or I asked if they could pull a T400 from the shelves, take the system board out, and use that system board to repair mine. I was interrupted and told no. This seemed to be a common theme: interrupt the customer, do not know what is going on, tell them no to any sort of request. It is interesting that the recording on the telephone says how much Lenovo values customer satisfaction. Well, I am not satisfied at all. This computer is still under warranty. It should not be my responsibility to drive to and from service centers to try and obtain repair. It should not be my responsibility to have to call back whenever somebody decides they do not want to perform a task at that time. Lenovo should be repairing my computer in a timely manner. I was told that if I wanted my computer repaired in a timely manner, I should upgrade my current warranty to a on-site service. I feel that they should be doing whatever is possible in order to best serve the customer. It looks like Lenovo is more concerned with making a fast buck. A computer is very important to my education, as I said, I need it for both classes and research projects. Based on the quality of the product and the customer service that has been offered, I will not be buying any Lenovo product in the future. I was strongly considering purchasing a Edge for both my girlfriend and my mother. And I had previously recommended many people to buy Lenovo after I initially purchased mine. But that is no longer the case. Not only will I likely not be purchasing another Lenovo product, I will warn all of the people I know who are in the market for a new computer to look somewhere else. I really want to like and enjoy my Thinkpad, it is very unfortunate that I cannot and that Lenovo will not do what is necessary to make things right again.
    Your very unsatisfied consumer,
    William Xiao
    Any ideas? Any other email addressed I might be able to reach somebody at?
    Thanks for reading that mess. I appreciate any input that this forum may have to offer.

    As I said (in my overly long post), I had already brought it to a reputable local warranty service center (still about a half hour to forty minute drive each way) after an employee refused to ship out a box (supposedly the system was down, but he looked up my information and was able to both open and close a case without telling me that he was closing it, he told me to call back about it later) because the turnaround time SHOULD have been faster. I was quoted a 3 day turnaround time, 4 days MAX. I dropped it off first thing the morning after I spoke to somebody at Lenovo. Tech took a look at it later that day, before noon, put the order in, called me to let me know that he ordered the part and that it was in stock. He tells me that generally they receive the part the next day. I hadn't heard from the shop in 2 days. So I call. They call Lenovo, part is now on backorder. That's why they told me to ship it. Now I'm dealing with this headache.
    I should not have to spend this much time trying to obtain a warranty. The staff has been rude, unhelpful, and uninspiring.
    If something is not done to rectify this situation... at least some sort of apology or attempt to make amends, this will certainly be my last Lenovo product. I will not be purchasing a Lenovo for my girlfriend or family members. I cannot in good conscience recommend that others purchase a Lenovo. My faith in the product and in the company has been corrupted. I would hate to have the new motherboard fail unexpectedly and without reason in another 6 months (which would be just after my warranty runs out), but the service provided thus far cannot justify me spending 140 dollars on a on-site service. If things don't take a turn for the better, it would seem that the best option for me may be to sell my once loved T400 when I get it back and buy a new laptop from a company that actually stands behind their product.
    I NEED a laptop for school. The turnaround time I was quoted should have my laptop back to me right before school started again. I have been back to school for a week, and after all this time, they cannot even tell me when I might be able to have my laptop back. The staff flat out refused to offer any sort of temporary laptop for me to use while they held mine for an unknown period of time.  I have read of people being offered loaners. They also refused to pull the system board from another T400 because "it will not work." That's just incorrect.
    I want to love my Lenovo. I really do.
    Edited to add more information. I figured it was better than posting multiple times in a row and cluttering things up.

  • Firefox 15.1 stops responding for no apparent reason!

    As the title says, Firefox 15.1 stops responding for no apparent reason!
    I just did a re-format of my system disk and I re-installed Vista 64-bit on it. I have obviously re-installed everything from Windows updates to chipset, graphics and sound drivers. I also pulled down the latest and greatest version of Firefox which at the time is 15.1. So installed that too.
    Every now and then Firefox just stops responding for no apparent reason. It looks like it is processing the request (after clicking a link etc.) but it then it's just a silence... nothing happens!
    It doesn't even say it can't load the page and Windows doesn't even say that it has stopped responding. Not even after I click like crazy on the Firefox interface like different buttons and tabs and on the web page... not even then does it say "not responding" in the title bar of the window, which is usually the case when you deal with programs that are not responding immediately (you get that dialog that asks you if you would like to close the program or search for solutions online). Just nothing!... it's only quite and does nothing....
    At the same time, all other programs are working flawlessly, such as the Explorer (Windows Explorer), or even Internet Explorer. And Internet connection is not lost!
    I have no add-ons or extensions installed whatsoever. I just installed Firefox! I haven't even had the time to install Java yet. All I have is Adobe Flash player. That's the only extra. Otherwise it's in its' original form, default settings, etc, etc, etc.
    Why is it acting up like this?...
    I'm surprised that there even is such a thing as Firefox 15. This one came at the end of August, correct?
    I have been on Firefox 14.x something before I re-installed Vista. For a good reason so! This is why I hate the new update model of Firefox and I don't jump on the next train (version) unless it's safe and I'm having compatibility issues with the one I use at the moment. This is why my first step after installing Firefox always is to disable automatic updates! I hate it when the software vendors are pushing out their latest software versions forcefully.
    Frankly, I think this new Firefox version of yours is crap. It's not properly tested and it doesn't belong in the official release channel. This is more like a nightly build or something. It probably has some memory leak, despite the promises made by Firefox engineers that it will not have memory leaks and that it would be the fastest version of Firefox ever. I don't really need a faster browsing, I need a stable browser for reliable browsing. The speed of this Firefox version is close to ZERO! When it's not responding at all...
    I have been a fan of Firefox since 0.8. I will be probably ditching this latest version and going back to an older version like 13 or 14 that's more closer to the reality and not in this fantasy world of fastest, greatest, latest, version this, version that, latest features. I just want a browser that works man!... I'm getting tired of Firefox. I may even ditch it altogether in favor of.... I don't know.... Safari?... Chrome?.... I might even go back to Internet Explorer after like 12 years of absence.

    please try to uninstall the adobe flash plugin from the windows control panel. afterwards manually delete any leftover files in ''C:\Windows\SysWOW64\Macromed\Flash'' and download & install the plugin again (uncheck the option to install the bundled security software): www.adobe.com/go/getflashplayer

  • W500 broke down for no apparent reason

    Dear all,
    I have a W500 that worked fine for 4 years and suddenly started being faulty for no apparent reason.
    I've searched the web and tried many fixes, but I still haven't been able to pinpoint the problem. At this point I suspect that the problem might implicate faulty hardware, though I am not sure. I would really appreciate any suggestions that could help me figure it out and (hopefully) fix it.
    The laptop is a ~5 year-old W500 that came with Vista install but was upgraded to windows 7 after a couple of months. I made the BIOS upgrade at that point, but not since.
    After trying to rescue it without success, I eventually reset the BIOS to default settings and reinstalled windows 7, and I am now able to use the computer but with many persisting problems.
    Current symptoms
        Slow boot time (4-5 min until I can start using windows) with occasional failure to start windows (hangs for hours before log on screen, but without crashing)
        Initially failed to shut down, but uninstalling the dvd drive in windows seems to have fixed this.
        Black screen appears on two occasions during boot. (1) between the "please wait" screen and the log on screen, and (2) after logging after the "welcome" screen. Each stays for around a minute (I guess they also show on healthy systems but too short to be noticed)
        Windows is generally slow and prone to failures. Browsing windows explorer sometimes works fine, sometimes hangs for several tens of seconds. Launching programs takes an unreasonable amount of time (up to several minutes in some cases). Installing programs is incredibly slow and often fails.
        Initially, after reinstalling windows, it looked like windows explorer did not refresh itself automatically anymore: if I created a new folder for example, it would not appear until I hit the refresh button. Somehow, this issue seems to have resolved itself, perhaps when uninstalling the cdrom, but I couldn't swear.
        Booting in safe mode hangs after loading CLASSPNP.sys, which apparently is a recurring problem. In my case, after re-installing the OS it only hangs for 2-3 minutes and eventually safe mode successfully starts.
        Yesterday the graphics driver failed multiple times, which never occurred before (well, maybe once, and a long long time ago). The first time the computer restarted automatically, and the next couple of times the screen just went black but the computer was still running.
        Apparently I am unable to restore to factory state using the rescue&recovery environment. The partition which I believe to be the recovery partition (it has drive letter D: and no name, it guess this happened when installing the new OS) cannot be accessed from DOS (I/O error comes up, I am not sure if this is normal or not), and browsing it in windows explorer causes it to freeze. In safe mode it does appear in disk management, where is says 9.8GB, RAW, primary, healthy, 100% free space. Rescue and recovery environment does not start (perhaps as a consequence of this).
        Since reinstalling windows the fingerprint reader does not work, and the "mouse wheel" function of the touchpad is broken (looks like the drivers are missing, but I can live with that for now)
    Additional details
    As I mentioned above I've had this laptop for 4-5 years and it always worked properly without major glitches. Then one day windows suddenly failed to start without reason, although on rare occasions I was able to log in after a very long boot (which suggests to me that it might not be completely broken but just took forever to start up windows), but then it would also fail to shut down (hanged forever at the "windows is shutting down" screen.
    Thinking back, the laptop did on rare occasions fail to start windows, but would always start the next time and never failed to shut down as far as I remember. Lately I also noticed freezing on some occasions, which at that time I thought might be related to the DVD because they seemed to happened only when the DVD was in use.
    After many unsucessful attempts to recover the current system I reinstalled windows 7, and now windows is more or less running, but with the symptoms described above.
    I've run chkdsk /F /R /B, sfc /scannow, and windows memory diagnostic multiple times, as well as several lenovo diagnostic tools (CPU, memory, optical, graphics and perhaps a couple of others); none of them returned any error (1 bad sector added to list by chkdsk last time it ran).
    Questions
        Any suggestions/feedback?
        At this point, is there a chance it could help to reformat the entire drive and reinstall windows?
        In particular, I'm not sure why I need the recovery partition if I (1) it doesn't work and (2) I have an installation CD for the OS anyway.
    Also, would it safe to remove the SERVICEV003 partition?
        I've read somewhere that to restore to factory state you need to mark the recovery partition as "active" - is this true, and could it be the reason that rescue&recovery environment does not start?
        Is it any use updating the BIOS at this point?
        Also, is there any chance that playing around with the BIOS config could result in a working configuration?
        If the problem is a hardware problem, how can I figure out which is the faulty component?
        Is it possible to completely disable, e.g., the DVD drive, without physically unplugging it (BIOS doesn't seem to allow this, and even though uninstalling it in windows seemed to fix the shutdown problem, I know that the DVD is still working because e.g. I can boot from it).
        Is there a way to completely disable one of the graphics card to check whether problem could come from it?
        I've been considering pulling out the HD and memory to check if there is any misconnection/dirty connector. Is is even worth trying (I usually try refrain as much as possible from messing with laptop's inside) ?
    I will update if I remember anything important or if there is any major new development.
    Thanks in advance for your help!

    137 attempted reallocations with 6 currently pending. Your drive is probably on its way out.
    Back-up your data immediately. You could try running SpinRite or HDD Regenerator on the drive to try and fix it, but chances are you should just replace it.
    W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
    X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
    Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

  • I recently purchase a tv episode from the iTunes store, however, can not download to my IPOD Touch.  Apparently, a format issue, any suggestions

    I recently purchased a tv episode from the iTunes store.  However, I can not get the tv episode downloaded to my IPOD Touch i.e. can not sync movie although music works fine.  From what I read it is an issue with the format of the episode.  The format is HD and apparently is too much for my IPOD touch.  According to the documentation, the SD format for the episode should have been downloaded at the same time as the HD.  I have the latest iOS for my IPOD Touch, 4.2.1 and latest for ITunes 10.5.3.3.  I am using my PC with Windows 7.  I can not download directly to the IPOD Touch since access to the clous is required i.e. iOS 4.3 or higher.  Any suggestions? 

    My suggestion is for you to do the downloads overnight.   

  • Could someone please advise on my current problem? Apparantly I can no longer download tones to my phone or account to be used as such since the tones are being downloaded as songs that cannot be transferred or placed in the tones area for the phone...

    Could someone please advise on my current problem? Apparantly I can no longer download tones to my phone or account to be used as such since the tones are being downloaded as songs that cannot be transferred or placed in the tones area for the phone or in iTunes. Prior to the last update, this was always an option. I have also noticed that the Ringtones and Alert Tones are not showing up in my recent purchases as well to allow for me to place them back on my phone and there for require for them to be purchased again... Any help would be greatly appreciated!

    I've discovered that all tones purchased will be downloaded as ringtones, BUT they can be utilized as tones and assigned as alert tones on the iPhone...

Maybe you are looking for