Apple earphones rubber peeling around jack and wire exposed due to rubber moving upward from centre of earphones will apple accept under warrenty??
My warrenty expires 26th June 2013. I've had these earphones for 11 months but for 4 months they've seperated from the rubber casing and wire is exposed. This is literally from using them once or twice a day. The rubber casing peeled from the wires on the jack and the mic control region. Consequently, the left ear is broken and there is no sound. Will this be covered for replacement? I don't want to send them in then be charged if they deem them not acceptable. Thanks.
What makes you think other users would have any idea
Take them to an Apple store ,if you cannot get to one mail them in ,you have no alternatives
The warranty covers manufacturing defects but not user damage or misuse ,if that helps
Similar Messages
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My warrenty expires 26th June 2013. I've had these earphones for 11 months but for 4 months they've seperated from the rubber casing and wire is exposed. This is literally from using them once or twice a day. The rubber casing peeled from the wires on the jack and the mic control region. Consequently, the left ear is broken and there is no sound. Will this be covered for replacement? The damage I mean? I don't want to send them in then be charged if they deem them not acceptable. Thanks.
If Apple believe the issue is a manufacturing fault they are covered
If they believe the damage is user caused they are not covered
No one here as other users can guess which .so your choice
Best to take to an Apple Retail Store genius bar ,and you will get a decision on the spot -
My apple TV will work fine and then it stops and says having trouble communicating with your library. I have reset the device 3 times and after it works fine, but then I have to reset all settings again. It is getting really frustrating because the signal is fine and everything it just stops working for some reason. Can any one help or does anyone else experience this issue?
My apple TV will work fine and then it stops and says having trouble communicating with your library. I have reset the device 3 times and after it works fine, but then I have to reset all settings again. It is getting really frustrating because the signal is fine and everything it just stops working for some reason. Can any one help or does anyone else experience this issue?
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My ipod touch 4th generation's audio jack is no longer making a connection with my headphones, i dont think my ipod is under warranty and therefor would i be able to pay apple to fix my ipod.
If not under warranty,
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself if you are up to it
iPod Touch Repair – iFixit -
I recieved a gotality heart monitor accessory and my iPhone doesn't read the accessory when attached to phone. The accessory works on my friends iPhone 4, so the accessory works. I restored my phone and cleaned out the 30 pin jack and still no luck. Any suggestion without going to the apple store. Thanks.
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
MacBook won't start. After I power up, I get a light grey screen with an apple in the middle, a circle with lines moving around it and a blank grey bar below that. It won,t get beyond this. Please offer suggestions.
I have the exact same problem and waited it out and got to my homescreen. Whateve the problem is fried my bluetooth and my trackpad. I tried starting it again and couldn't even get to homescreen, it stayed on the bluescreen with the wheel of death. So, I took it to genius bar today. I was informed that my logic board is fried and it needs to be replaced. $300 repair that I'm looking at...
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i was listening to my ipod touch 4th g all day i stopped to do something and took the earphones out for half an hour and when i went to plug them back in they kept springing back out of the jack and when i finnaly got it in the noise was very crackely
Get another good pair of headphones and compare the plugs. Look for damage or differences. Maybe the end had broken off causing your problem. The try the other set in the iPod.
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Can you use earphone jack and continue to use blue tooth connection to speakers like bose
Can you use earphone jack and continue to use blue tooth connection to speakers like bose
Hi,
I'm a owner of the X-fi Elite Pro, and for me the headphone + speakers settings works very well. Just to be sure, you bought the X-Fi XtremeGamer Falalty Pro Series? and not the XtremeGamer Fatalty Champ Series or even the old regular X-Fi Fatalty? If so, I'm quite sure you need the I/O box with the 6.35 mm (/4 inch) steroe jack. My headphones are connected through the /4 inch jack on the Elite Pro unit and my 5. surround system through the X-Fi card's 3x /8? mini jack.
I guess you have to buy the X-Fi I/O Dri've Upgrade Kit (or the Console Upgrade Kit) to use your headphones and speakes at he same time. I chose the Console because i couldn't li've with a thick and ugly digital cable sticking out in the front of my PC?
Hope it helped! -
My earphones will no longer work with my macbook air and the headphone jack is no longer an option for output on the sound menu. Any suggestions?
Try deleting the account from Mail and then add it.
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Hi, i bought a ipad2 3mos. ago and every time i full charge it to 100%, i only get around 4 to 6hrs. out of it! our friends from Apple said 9 to 10hrs. is there any way this could be remedy? hope you guys understand getting short handed by 3 to 4hrs.
It depends on how you are using your iPad. If you are streaming videos or music, or playing interactive games which require internet access a lot, you may not get a full 9 hours from your battery. In addition, have you closed unused apps? To do so, double tap your home button to bring up the Task Bar (most recently used apps). Hold your finger on any of the apps on the Task Bar until they all start to jiggle and you'll see a sign on the upper left corner of each app. Tough the to fully close them.
Finally, location services, push for mail and it's frequency can have a dramatic effect on battery usage. Turning them off, as well as not using your screen at 100% will help reduce battery usage. -
I can't hear my phone calls unless I put it on speaker. Tried cleaning by blowing on earpiece and headphone jack and pushing near front camera and earpiece speaker...no luck. HELP!
If you've tried everything mentioned you probably have a failed earpiece. One option is to get a BlueTooth headset and use it for all calls. It will be cheaper than the $199 out-of-warranty replacement price from Apple (if it's still in warranty or AppleCare it will be free). Good BT headsets can be had for around $40. And it will hold you over until the Next New Thing from Apple is available
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I am in Saudi and trying to download navigon middle east. Every time I try to buy the app it will show up, says waiting and disappears. How can I get around it and not get lost on these crazy roads?
I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?
Have you tried:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
I have a digital voice recorder with a 3.5mm microphone and headphone jack and want to transfer some recorded lectures to my mac book pro. The mac book does not have 3.5mm jacks. Does anyone know if a jack to USB converter would work?
Is there a pattern to the time of day or other detail that may be
traced back to a OS X system cause of this odd phenomenon?
Are there any copies of system files on any of the attached USB
external drives? Any libraries, such as iTunes, iPhoto, etc?
Once the drives are indexed by Spotlight, are their permissions
ignored by the OS X? Content, if neutral, should not affect the
wake or sleep cycle; especially if they're ignored by the OS X.
Could there be a bad cable or other component? If so that would
be a difficult process of elimination to detect it. Usually replacing
most suspect components in the USB stream (external to Macs)
is a rote way to mechanically test that idea; & not 100% sure.
Does the equipment all have a good ground to the utility or house
electrical field? An intermittent ground may affect more than sleep.
Hard to say at this point. Maybe a late-night talk radio guru on
remote viewing could peer into your situation and sleuth it out?
Sorry to have run out of ideas, but the process must be electrical
& mechanical to some extent. - Or perhaps odd software inspired.
Do you have any phone-home spyware items inside, just jumping
at the chance to spill your information? Little Snitch may help.
PS: Perhaps the computer needs to go into Apple & have a genius
or product specialist at AASP test the unit thoroughly... BlueTooth?
see:
https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
Good luck & happy computing!
edited 2x -
since updating to latest update touch screen has gone crazy with a box appearing around apps and cant move around by touching creen as before,plus i cant slide from screen to screen due to square box around apps.
Sounds like some Accessibility Settings were turned on.See this article for steps on how to turn them off.
http://support.apple.com/kb/ht3577
B-rock
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