Apple is asking me to answer my security questions but I can't remember the answers. Also I would reset them but my rescue email is no longer in use and I cannot even remember what it was. Is there any way to fix this mess?

So basically I need to confirm my identity but I  can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
Do you know of any way to fix this?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

Maybe you are looking for

  • HT1338 how can i upgrade my iMAC OS X 10.4.8 version to 10.7 ? Not so computer literate

    How can i updgrade my iMAC OS X 10.4.8 version to 10.7 ?? I'm not so computer literate but my computer is considered old and it is in desperate need of the latest upgrade. Also, how much is the cost for upgrade?  Many thanks to you Apple folks...

  • How to disable "Open, Save and Save As" prompt

    I'm using IE 10. I'd like to disable the prompt "Open, Save or Save as". Each time I tried to any document (ex. DOC or PDF file), IE will popup the follow prompt: "What do you want to do with ..."  I saw there are some similar threads, but they are p

  • Temperatur​e control system using thermocoup​les and cooling fans

    Greetings labview community, I'm fairly new to the labview program and though I have watched the tutorial videos and tried to search these forums I couldn't find a solution to my problem. I need to write a program in labview that controls the tempera

  • Message__Type_X /DELTA LOAD

    Team, All our process chains were made in production in other words they were never transported thru the landscapes. So finally we decided and consultants did a reverse transport. Now i have the chain in dev no every time i run the chain it fet stuck

  • Internet / download very slow on windows 8

    Guys, I have recently installed windows 8 on my macbook. Now I am having a problem, because my internet is super slow. Is someone familiar with this problem? what is the cause and solution? Does this have anything to do with the drivers from bootcamp