Apple mail and Entourage duplicate email receipt

I noticed a new problem running Apple mail and Entourage mail on the same imac. Every incoming email to apple mail now also appears in the entourage inbox even though they are separate accounts with different services. The apple mail is a .me account using imap. The entourage mail is a pop account. I have used this setup flawlessly for the past 2 years, and have no idea why unexpected duplicate emails now occur in both inboxes. It only occurs with email sent to the apple mail account, and not vice versa. I don't know if this is related to a recent mac os x update on iMac to the latest version 10.6.4. I have made no preference changes to the email accounts. Anyone know what's causing this and how to fix it?

Are you using POP email? If you are look into Mail's Preferences, Accounts tab, highlight the account, Advanced tab and make sure you don't Save message of the server after download for days.

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Differences in Apple Mail and Entourage

I am running both Apple Mail and Entourage. I've noticed some differences I'd like to have someone explain to me. Both have accounts connected to Exchange.
1. Apple Mail can access the Exchange server from any internet connection. Entourage has to be on the same subnet in order to connect. Why is this happening?
2. I just rebooted my Exchange server and Entourage will send and receive but Mail will only send. What would cause that to happen?
gbs

Let me answer my question. Apple mail uses IMAP and Entourage uses OWA. That doesn't necessarily answer why Entourage can't access the server when off the subnet.
When rebooting the server the IMAP protocol was not automatically started which prevented Mail from receiving messages.

Changed email from pop to imap in entourage 2008 and apple mail and have lost a lot of messages

Changed email from pop to imap in entourage 2008 and apple mail and have lost a lot of messages. I am a rookie and don't know what to do to correct the situation

I found this great set of mail AppleScripts:
http://homepage.mac.com/aamann/Mail_Scripts.html
It includes one script to delete duplicate messages. So if we can't find a way to do this right, then I'll just download all the duplicates then delete them. Of course I don't want to actually do that, lets call this the nuclear option.
So can anyone think of a way to make an IMAP account for my gmail without it downloading all the messages again that I have already downloaded?

HT5361 Is there a way to find and erase duplicate emails in mail.app?

Is there a way to find and erase duplicate emails in mail.app?

Mail.app does not have this possiblility acc. to Apple. There are Scripts but not provided by Apple.
A solution can be to use third party software but I prefer Apples own software so have to wait until there is an update.

Apple Mail and return receipts

Hi,
Since Apple Mail and Calendar in Mountain Lion appear work seamlessly with Exchange, I've dropped Outlook in favor of the native Apple apps. But the one problem I have is return-receipts. Our voice-mail system at work emails me voicemail messages and uses the return-receipt to indicate I've seen the message. That works perfectly on my iPhone and it worked in Outlook. I can't find any preference in Apple Mail to turn the return-receipt functionality on. I've also googled and I get lots of hits on how to get Apple Mail to request receipts but nothing on how to get Apple Mail to respond. Does anyone know how I can enable that functionality?
~ Rob

Maybe this thread will help or at least give you some information:
https://discussions.apple.com/message/7663259#7663259

I need help streamlining my email accounts. Can Apple Mail and iCloud work with comcast and gmail?

I have been using Apple Mail to manage four email accounts. I want to consolidate the four email accounts: icloud, gmail, and 2 comcast accounts. And I want them to sync across my devices, iMac 2009, running Mavericks, ipad and iphone (both running IOS7). I have been using comcast for my work account(s), but they do not sync between devices.
If possible, I would like to keep using Apple Mail as my main email client. I do not mind trashing some of the email accounts (which is probably a choice I need to make).
In light of upgrading to Mavericks and ios7 what is the latest thinking on this issue?

iCloud will only deliver mail from your iCloud account. What you can do is set up email forwarding with your other accounts to forward incoming email to your iCloud address, then tell all your contacts to send email to your iCloud address. (Comcast accounts are POP3 rather than IMAP so you won't miss these accounts. I set up forwarding from Comcast to iCloud a long time ago.)

TS3276 Sound works fine on all programs, but has suddenly stopped on Apple Mail. No "submarine" sound when I send or receive email. I checked the settings in "Preferences" in Apple Mail and it is set to "submarine" as the sound. Any help?

Sound works fine on all programs, but has suddenly stopped on Apple Mail. No "submarine" sound when I send or receive email. I checked the settings in "Preferences" in Apple Mail and it is set to "submarine" as the sound. Any help?

deleted previously imported key chain originated from the previous system (why doesn't apple provide a migration for my key chain?). after the deletion mail can receive and send again and dreamweaver starts without hanging.

Apple Mail and Yahoo Web Mail won't work when iPhone Email Active

It is interesting that when I have my iPhone email active, if I try to download messages to Apple Mail on a regular computer, I get the enter password screen over and over (password is already in the system) so I never get mail. Also when I have my iPhone active I get an error message on Yahoo Web Mail. When I turn off my iPhone email, I get access to both Apple Mail and Yahoo Web Mail. I have tested this on several occasions and it always happens like this. Would like not to have to turn off my iPhone email when I go to a regular computer to access Apple Mail or Yahoo Web Mail.

dddog,
Are you accessing the Yahoo email or the email on your computer as POP3?
If so this article would apply:
http://docs.info.apple.com/article.html?artnum=307009
Hope this helps,
Nathan C.

Email receiving but not sending, from mail AND entourage

Mail and Entourage on my MacBook Pro have both stopped sending mail from all of the accounts set up, although they are receiving okay. There doesn't seem to be a problem with the smtp server as my G5 iMac is sending mail no problem through the same smtp server.
Mail says "Client host rejected. Access denied."
Entourage says "Server did not understand the request."
Anyone have any ideas on this?
MacBook Pro Mac OS X (10.4)

in mail setup you may have entered your user id and password for authenication.

How can i find and delete duplicate emails on my mac

I use Apple Mail, Gmail and a third party email on my few Apple devices (iMac and Macbook Air both running Mavericks and iPhone 4s running current version iOS).
I would like to sort through, locate and delete duplicate emails (from several misguided approaches to Rules, Mailboxes, Smart Mailboxes, etc.)

Hi,
Presuming the Post is about the Messages app and iMessages.
If you delete them they are gone or the Mac.
An iMessages arrives and is displayed in the App.
there is a setting in the Preferences > General section about Saving on Close.
The iMessages are also stored in the chat.db items (unless deleted) and this provides the "history" when you reconnect to a contact who is not currently on display in the main window.
In Mavericks Saved Chats and the chat.db items (there are three in total) are held in different places.
The app does not work like Mail where the emails can be left on the Server and "read" by other devices.
The iMessages are pushed to the devices that then accepts them.
After that the "sync" function ends (What you do with the iMessages on one device is not seen or changed on another)
9:54 pm Friday; October 31, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Apple Mail and MS Exchange server?

In a strange twist of fate, our new university President is a Mac guy (yeah!), but he is obligating all of us to put email and calendar software into MS Exchange server. Sadly, it means I will need to migrate 4 GB of emails from Apple mail to Entourage.
Does anyone know of a solution that will allow me to continue using Apple Mail?
I also favor NOW Up to Date & Contact for calendar and contacts. Any ideas on connectivity between Exchange server?
Thanks.
Intel iMac Mac OS X (10.4.9)

Rats! I just heard from our IT department. The reason Apple Mail is not supported is that it requires IMAP to be turned on. They claim that "IMAP passes passwords and mail in clear text which is a big security problem. Exchange natively sends all of its info in an encrypted manner. "
Is there a way to get Apple Mail to use Exchange Server without IMAP in a way that will get these security freakish IT folks to be happy?

Apple Mail and GoogleMail via IMAP

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
_*Apple Mail and GoogleMail via IMAP*_
As posts concerning the setup of Apple Mail for GoogleMail IMAP access become more frequent on Apple Discussions, I decided to collect some of the most asked-for info in one place. The following hints are intended to provide enough info for anyone who wants to get started with Google Mail IMAP and Mail.app.
As you might have noticed already, GoogleMail behaves differently from other IMAP accounts in some respects. One of the underlying reasons is its use of labels instead of folders (i.e. instead of moving messages to different folders – like e.g. Private and Work – in order to establish some order, rather there are labels tagged to the messages). Because of this a particular setup of Apple’s Mail client is required.
*Activating IMAP for Google Mail*
If you haven’t activated access via IMAP for Google Mail already, follow the instructions given by Google [here|http://mail.google.com/support/bin/answer.py?answer=77695&topic=13294]. It boils down to this:
1) Sign in to Gmail.
2) Click "Settings" at the top of any Gmail page,
3) click "Forwarding and POP/IMAP",
4) select "Enable IMAP".
5) Click "Save Changes".
*Creating a new account in Apple Mail*
To add a Google Mail IMAP account in Mail.app, go to File > Add Account. A wizard will open which prompts you to insert your Name, the eMail-address of the new account and the password. Don’t use the option for automatic configuration if it’s available. Info on what to type into the different fields can be obtained from Google [here|http://mail.google.com/support/bin/answer.py?answer=78799&topic=12814]. The most important are:
1) Incoming Server: imap.gmail.com, port 993 (using SSL)
2) Outgoing Server: smtp.gmail.com, port 465 or 587 (using SSL)
3) Your account name is your full email address including "@gmail.com" (without the quotation marks)
*Configuring the Google Mail account in Apple Mail*
After you have added your Google Mail IMAP account to Mail.app, you’ll find a section for Google Mail in Mail.app’s sidebar with subfolders like "All Mail" (which has in turn several subfolders) and folders for each label you created with GoogleMail. Now you have to configure the account properly. Despite what [Google recommends|http://mail.google.com/support/bin/answer.py?answer=78892&topic=1281 4], I found the following settings to work best for me.
In the sidebar, navigate to the subfolders Trash/Sent/Drafts/Junk of "Google Mail" (the one with the white folder icon instead of a blue one) in turn and go to "Mailbox" menu > "Use this mailbox for..." > Trash/Sent/Drafts/Junk respectively. Afterwards these folders show up as subfolders to the main Trash/Sent/Drafts/Junk folders in the sidebar (and at the same time disappear from the GMail section). Among others this step is necessary because of Google Mail’s implementation of labels. E.g., as Google states [here|http://mail.google.com/support/bin/answer.py?answer=78892&topic=12814]:
Messages that are deleted from an IMAP folder (...) only have that label removed and still exist in All Mail
So if you want to delete a message you have to set the option to "Use this mailbox for… Trash" as described above. Same applies to sent messages etc.
Furthermore, make sure every checkbox in Mail's Preferences > Accounts > GoogleMail > Behavior is checked . (Some will already and automatically be checked when you apply the option "Use this mailbox for..." as described above).
*Some basic troubleshooting tips*
1) If your counter for unread messages in Mail.app doesn’t refresh properly, go to "Mailbox" menu > "Sync all accounts".
2) If you have set up a Smart Mailbox in Mail e.g. for unread messages and every unread message of Google Mail shows up twice, then add the criterion "Message is not in mailbox" > "All Mail", and set the requirement for messages to comply with ALL conditions (instead of ANY). This is necessary because of every message there is a copy stored in All Mail.
I hope these info will be regarded as helpful by anyone who tries to get started with Google Mail and experiences some problems on the way.
The links given were accessible as of September, 3rd, 2008. The setup was tested on a MacBook with OS X 10.5.4 Leopard and Mail 3.4 (928/928.1).
Good computing.
floba
(Note: the above given hints are personal suggestions and I don’t assume liability for any disorders that might occur after applying the described steps.)
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
_*Apple Mail and GoogleMail via IMAP*_
As posts concerning the setup of Apple Mail for GoogleMail IMAP access become more frequent on Apple Discussions, I decided to collect some of the most asked-for info in one place. The following hints are intended to provide enough info for anyone who wants to get started with Google Mail IMAP and Mail.app.
As you might have noticed already, GoogleMail behaves differently from other IMAP accounts in some respects. One of the underlying reasons is its use of labels instead of folders (i.e. instead of moving messages to different folders – like e.g. Private and Work – in order to establish some order, rather there are labels tagged to the messages). Because of this a particular setup of Apple’s Mail client is required.
*Activating IMAP for Google Mail*
If you haven’t activated access via IMAP for Google Mail already, follow the instructions given by Google [here|http://mail.google.com/support/bin/answer.py?answer=77695&topic=13294]. It boils down to this:
1) Sign in to Gmail.
2) Click "Settings" at the top of any Gmail page,
3) click "Forwarding and POP/IMAP",
4) select "Enable IMAP".
5) Click "Save Changes".
*Creating a new account in Apple Mail*
To add a Google Mail IMAP account in Mail.app, go to File > Add Account. A wizard will open which prompts you to insert your Name, the eMail-address of the new account and the password. Don’t use the option for automatic configuration if it’s available. Info on what to type into the different fields can be obtained from Google [here|http://mail.google.com/support/bin/answer.py?answer=78799&topic=12814]. The most important are:
1) Incoming Server: imap.gmail.com, port 993 (using SSL)
2) Outgoing Server: smtp.gmail.com, port 465 or 587 (using SSL)
3) Your account name is your full email address including "@gmail.com" (without the quotation marks)
*Configuring the Google Mail account in Apple Mail*
After you have added your Google Mail IMAP account to Mail.app, you’ll find a section for Google Mail in Mail.app’s sidebar with subfolders like "All Mail" (which has in turn several subfolders) and folders for each label you created with GoogleMail. Now you have to configure the account properly. Despite what [Google recommends|http://mail.google.com/support/bin/answer.py?answer=78892&topic=1281 4], I found the following settings to work best for me.
In the sidebar, navigate to the subfolders Trash/Sent/Drafts/Junk of "Google Mail" (the one with the white folder icon instead of a blue one) in turn and go to "Mailbox" menu > "Use this mailbox for..." > Trash/Sent/Drafts/Junk respectively. Afterwards these folders show up as subfolders to the main Trash/Sent/Drafts/Junk folders in the sidebar (and at the same time disappear from the GMail section). Among others this step is necessary because of Google Mail’s implementation of labels. E.g., as Google states [here|http://mail.google.com/support/bin/answer.py?answer=78892&topic=12814]:
Messages that are deleted from an IMAP folder (...) only have that label removed and still exist in All Mail
So if you want to delete a message you have to set the option to "Use this mailbox for… Trash" as described above. Same applies to sent messages etc.
Furthermore, make sure every checkbox in Mail's Preferences > Accounts > GoogleMail > Behavior is checked . (Some will already and automatically be checked when you apply the option "Use this mailbox for..." as described above).
*Some basic troubleshooting tips*
1) If your counter for unread messages in Mail.app doesn’t refresh properly, go to "Mailbox" menu > "Sync all accounts".
2) If you have set up a Smart Mailbox in Mail e.g. for unread messages and every unread message of Google Mail shows up twice, then add the criterion "Message is not in mailbox" > "All Mail", and set the requirement for messages to comply with ALL conditions (instead of ANY). This is necessary because of every message there is a copy stored in All Mail.
I hope these info will be regarded as helpful by anyone who tries to get started with Google Mail and experiences some problems on the way.
The links given were accessible as of September, 3rd, 2008. The setup was tested on a MacBook with OS X 10.5.4 Leopard and Mail 3.4 (928/928.1).
Good computing.
floba
(Note: the above given hints are personal suggestions and I don’t assume liability for any disorders that might occur after applying the described steps.)
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Apple Mail and Godaddy Fix

FINALLY! So after a couple years of coaching clients through the Godaddy/Apple Mail situation and lately a couple months of not using Apple Mail and using Postbox instead... I decided to give Apple Mail one more try. I like the interface of it and am just used to it.
Tried the normal stuff that every one says to do... remove and add the email account, rebuild the mailbox, turn Mail offline/online, made sure I didn't have 25k emails in the inbox. (Sidenote: Your inbox will stop syncing new emails if you have over 25k emails. It will only sync the oldest 25k, so as you delete them the newer emails begin to show.
To the part you all are waiting for! I am hoping this works for every one, like it did for me.
Log into Godaddy webmail
Create a new folder (top level, no parent)
Move all emails from the inbox into the new folder
In Apple Mail, click "Get Mail" and wait for it to complete
Synchronize the mailbox in Apple Mail. You may want to rebuild the box too (I was trying everything as usual)
Give Apple Mail a little time until your inbox becomes empty
Send yourself a few test emails and you should see the new emails start showing up
This worked for me and I really hope you get the same success. An additional note... I went back into Godaddy Webmail and started moving 500 emails at a time back into my inbox from the folder I created. Apple Mail is syncing them back in. When you do this just make sure you do 500 at a time and wait for Apple Mail to see the new 500 before you do more.
Apple Mail is still hanging on the "trash" folder though.
The one thing I do not understand though is that I have 3 different Godaddy email accounts. The other two work fine and one of them actually has over 35,000 total emails (not in the inbox).
I have had this problem with Snow Leopard, then upgraded to Mavericks, and then Yosemite.... both times hoping it would solve the problem. It never did.

FINALLY! So after a couple years of coaching clients through the Godaddy/Apple Mail situation and lately a couple months of not using Apple Mail and using Postbox instead... I decided to give Apple Mail one more try. I like the interface of it and am just used to it.
Tried the normal stuff that every one says to do... remove and add the email account, rebuild the mailbox, turn Mail offline/online, made sure I didn't have 25k emails in the inbox. (Sidenote: Your inbox will stop syncing new emails if you have over 25k emails. It will only sync the oldest 25k, so as you delete them the newer emails begin to show.
To the part you all are waiting for! I am hoping this works for every one, like it did for me.
Log into Godaddy webmail
Create a new folder (top level, no parent)
Move all emails from the inbox into the new folder
In Apple Mail, click "Get Mail" and wait for it to complete
Synchronize the mailbox in Apple Mail. You may want to rebuild the box too (I was trying everything as usual)
Give Apple Mail a little time until your inbox becomes empty
Send yourself a few test emails and you should see the new emails start showing up
This worked for me and I really hope you get the same success. An additional note... I went back into Godaddy Webmail and started moving 500 emails at a time back into my inbox from the folder I created. Apple Mail is syncing them back in. When you do this just make sure you do 500 at a time and wait for Apple Mail to see the new 500 before you do more.
Apple Mail is still hanging on the "trash" folder though.
The one thing I do not understand though is that I have 3 different Godaddy email accounts. The other two work fine and one of them actually has over 35,000 total emails (not in the inbox).
I have had this problem with Snow Leopard, then upgraded to Mavericks, and then Yosemite.... both times hoping it would solve the problem. It never did.

Why are Apple Mail and Addressbook not listed?

In Support, neither Apple Mail nor Addressbook are listed on OS apps. And if you go to Feedback > Product Feedback, there are 31 apps listed, but Apple Mail and Addressbook are not listed there either. Mac OS X is, so you need to use that for these apps.
But I think the lack of listing is not so bad, but is indicative that Apple doesn't seem to embrace these apps the way it does it's other OSX built in apps. They are basically good apps. I use them as my default apps along with iCal in order to always be in sync with the latest OSX release/update. I used to use 3rd party PIM apps but then had to always wait until they released their update to be in sync with the latest Apple OS. After awhile I realized the smarter approach was to use Apple's software as much as possible since they will be designed to work with the latest OS upon the release of the latest OS.
But the built in apps: iCal, Addressbook and Apple Mail, while sufficient, are not full featured robust apps like their 3rd party competitors. I have to assume some this is financial since they are included in the OS where as 3rd party apps cost $40 and up, plus upgrade costs after a certain cycle lifespan.
Personally, I never want to use a calendar, contact manager or email 3rd party clent again so that I am fully in the Apple family with hardware and software all made to work together.
If the reason these type apps are not more robust is because Steven didn't feel we needed more, or because there are only so much design and programmng resources Apple can apply to essentially "free" apps, I would welcome a paid for "Pro" version of these apps to pay for more features.
Example: while iCal and Addressbook sync with all your devices, Apple Mail doesn't. Now that I have a new 2nd computer (MBP), I would REALLY love it if all my folders on the left column were identical on both my Mac Pro and MacBook Pro.
There are other feature requests I would make, and bet you would too.
I hope this is helpful to all and to Apple in terms of making their indigenous apps more robust for us, listing them in the OSX apps list in Support and Feedback and embrace them as signature Apple apps fully supported, developed and proud of.
Just my opinion.
Steven

Example: while iCal and Addressbook sync with all your devices, Apple Mail doesn't. Now that I have a new 2nd computer (MBP), I would REALLY love it if all my folders on the left column were identical on both my Mac Pro and MacBook Pro.
My Mail syncs, I don't know why yours doesn't. All the folders on the left of my Mail App are identical on all of my Macs and my iPhone.
In Support, neither Apple Mail nor Addressbook are listed on OS apps.
Granted, Contacts (No longer AddressBook) is not listed.

Apple Mail and Sent Messages

I have been having some issues with my iCloud email account and Mavericks. I wasn't sure if this was an iCloud issue or an issue with Apple Mail. It has to do with saving Sent messages. A couple of months ago, I had some issues with Mail. I deleted the com.apple.mail and com.apple.MailServiceAgent folders in ~Library/Containers and I deleted any plist files in Preferences. It worked for a couple months. Then, about two weeks ago, I noticed Sent emails were not be saved any where on my iMac.
So, I repeated the procedure and created Mail anew. It worked great for about a week. I always have the "save sent messages to server" option turned on. Then, one day I got some kind of message that a folder called "Sent" could not be created on the server. Looking at Mail, my Sent folder was completely gone. All of my previously saved messages in Sent were moved to the folder INBOXToDos.mbox/Sent Messages.
At first I thought iCloud itself was messed up. I logged into iCloud. There was no Sent mailbox, and there was no INBOXToDo mailbox. So, now I have no sent messages anywhere in iCloud. I sent an email from Safari in iCloud, and then, iCloud created the Sent mailbox.
Still, my Mavericks iMac will not save sent messages anywhere. I need help sorting this out and don't want to lose my previous sent messages even though they seem to be stored in some wonky folder.

Where is the Sent Messages folder listed? If it is not under MAILBOXES but in an IMAP folder, select it and go to Mailbox menu, Use this mailbox for>Sent.
It should disappear and sent messages then appear in the Sent folder.

Apple mail and Entourage duplicate email receipt

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