Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5

Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
-With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
-If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
-This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
Here are the steps that I have taken:
-Uninstalled and reinstalled iTunes 10.5 with firewall off
-Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
-Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
-Extensively searched the internet for solutions
-Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
Problem Event Name:    APPCRASH
Application Name:    AppleMobileDeviceService.exe
Application Version:    17.88.0.8
Application Timestamp:    4e66ceff
Fault Module Name:    kernel32.dll
Fault Module Version:    6.0.6002.18449
Fault Module Timestamp:    4da47967
Exception Code:    c06d007e
Exception Offset:    0003fc56
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    4105
Additional Information 1:    599e
Additional Information 2:    30e036b93244793a42096718411570bd
Additional Information 3:    7229
Additional Information 4:    80ac1a21efab121ee7fb685acd0c57bc
Any ideas would be greatly appreciated. Thanks!

Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey? If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.

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Apple Mobile Device Service Has Stopped working

Okay, I'm running 32-bit windows vista Buisness service pack one, and am getting the following message whenever I open iTunes: Apple Mobile Device Service has stopped working and was closed. This is not an issue connecting my iPod, which still connects fine, the issue arrises when I try to sync my new iPhone, and it is not recognized. Windows does recognize my iPhone, as seen in device manager and the fact that the phone charges when connected. iTunes will fail to recognize it due to the aforementioned error in starting itunes. The error log looks like this:
Fault Bucket 1303677566, type 1
Event Name:APPCRASH
Response: None
Cab Id: 0
Problem Signature:
P1: AppleMobileDeviceService.exe
P2: 2.50.39.0
P3: 49f9b7cf
P4:StackHash_228c
P5:6.0.6001.18000
P6:4791a7a6
P7:c0000374
P8:000b015d
P9:
P10:
Attached Files:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report13cded57\WERDFFE.tmp.ver sion.txt C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report13cded57\WERDFFF.tmp.app compat.txt C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report13cded57\WERE04E.tmp.hdm p C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report13cded57\WERECEC.tmp.mdm p
These files may be availible here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report0d8e0c5b
I have gone through the basic troubleshoot on apple doing the following:
restarting iphone

sorry, i maxed out space in the last post.
The steps I have taken to remedy the error are the following:
restart iPhone
restart computer
check usp ports
reinstall entire iTunes package(updater, iTunes, quicktime, apple mobile device support) several times
I have also tried:
-Running itunes as administrator, which I already am
-restarting the apple mobile device service in services
-checking for third party conflicts by having only itunes and the apple mobile device start when the computer starts and installing/running itunes with my anti-virus off.
-updating AMDS(apple mobile device service) with older versions of the software from 8.1 and 7.7
-deleting usbaal.sys from 8.2 and reinstalling 7.7 and 8.1 version
I have tried various other fixes found online, In addition to spending two hours on the phone with various apple "experts" who were baffled by my problem.
This problem is giving me the upmost frustration and I am becoming incredibly angry at both vista and iTunes. Please help
-Kyle
P.S. If you didn't catch it, i'm running the latest driver updates and the latest itunes, 8.2

Apple mobile device service has stopped working - continues

Hi
I have a 16GB iPhone with 02 in the UK.
My first iPhone with 02 had trouble receiving calls with about 90% of incoming calls going straight to voice mail. I also couldn't backup that phone as every time I tried with iTunes, i got the message "Apple mobile device service has stopped working" about a minute into backup.
This happened continually, I re-installed iTunes so many times, still with little luck. I tried a different cable too. All on a brand new Dell Vostro desktop PC.
So, I took the phone back to 02 with these problems. 02 promptly replaced my iPhone.
Now, I have exactly the same problem. I obviously have nothing to restore on the iPhone as I was never able to back it up in the first place.
Every time I try and backup the iPhone I get the error "Apple mobile device service has stopped working". Again i tried a different cable and have removed and re-installed iTunes several times.
Anyone any ideas?
Regards
D

I was having this same problem with my new iPad 3G. It was driving me insane and preventing me from syncing the iPad.
I removed and re-installed all Apple components from my computer as recommended (in the recommended order). But, the problem persisted.
The error message looked just like the one posted above:
Problem signature
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceHelper.exe
Application Version: 16.691.14.1
Application Timestamp: 4ba3b8fe
Fault Module Name: CoreFoundation.dll
Fault Module Version: 1.550.17.21
Fault Module Timestamp: 4b8cb530
Exception Code: c0000005
Exception Offset: 0000db6b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
The SOLUTION came when i discovered that there were two copies of CoreFoundation.dll on my computer.
One was in C:\Program Files\Common Files\Apple\Apple Application Support.
The other was in C:\Program Files\Common Files\Apple\Mobile Device Support.
I removed the copy of CoreFoundation.dll from the Mobile Device Support folder, and the problem vanished.
I hope this helps.
-Steven.

When i Put my Ipod Touch 2nd gen in my computer it says Apple Mobile Device Service has stopped working and does not show up in itunes Help?

well yh Apple Mobile Device Service has stopped working and won't show up the error message keeps on poping up?
ipod touch 2nd gen
http://gyazo.com/57a6260ece61212ba210bfe5659e399b.png

Try this:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

PLEASE HELP!!! My 'Apple mobile device helper has stopped working'!

Today i bought the new 3G iPhone so i went online to download the new 7.7 iTunes software. Now when i go into my iTunes a Windows pop up appears telling me that my 'Apple mobile device helper has stopped working' and that it is diagnosing the problem. The thing is that it doesn't diagnose the problem, the same box just keeps popping up over and over again.
I am not very computer literate and have tried everything that i can think of but nothing has worked.
Please can someone help because i'm absolutely dying to use my new iPhone; i queued up from 6 am to get my hands on it! :0(

I'm just a simple user. I don't know how to fix it any more than any of the other posters with this problem. I've looked around in control panel, done some poking and prodding with services and processes, and can't find a reasonable way to stop the messages without completely hosing up iTunes. I know the messages are annoying as ****, and nobody likes the idea, but sitting around and doing nothing is sometimes a whole lot better then doing something that makes it worse. See if you can find a document from Apple that tells you how to go back to the previous version of iTunes. I've seen that course of action mentioned several times for previous releases of iTunes upgrades, so the instructions for it must exist in another forum.
I just think, from the number of posts, that Apple is going to have to get a fix out pretty quickly, because this error pretty much shuts down their products on the Windows platform. They can't afford to let it go on for very long.

I am suddenly getting a message that the 'mobile device services' has stopped working on my computer and windows seems unable to fix. I have tried finding the file and making sure that it is enabled. It says 'enabled' but does not work.

I recently downloaded a new update of the operating system on my 3GS It seems to be a bit slower since and I have no idea if that is part of what is going wrong. I cannot get itunes to recognise my phone. Windows pops up a 'window' that says my 'mobile device services' is not working and would I like Windows to look online for the problem - I say yes, windows does it's thing, blanks out and I am back where I was. I tried updating itunes but no luck.
I found the mobiledeviceservices.exe file and made sure it was all 'on' and 'enabled' still no luck I did a search and came up with some other people who had the same problem but the answers that they were given didn't help me.

When you erased the disk did you select Mac OS Extended Journaled as the format option?

Apple Mobile Device Helper has stopped working - stuck in loop

I keep getting a message/check box (AppleMobileDeviceHelper has stopped working)whenever I load iTunes under Vista. If I don't click and respond, my task bar gets cluttered up with these messages - I don't know what to do short of uninstalling everything.
Any ideas of what else I can do to stop this box from coming up, so that I can use iTunes normally?
Thanks

You could try uninstalling Apple Mobile Device support using add/remove programs. I tunes doesn't require it and will work without it. However if you need it, try doing a repair install of iTunes which will reinstall Apple Mobile Deviced support.

"Mobile Device helper has stopped working" after installing most recent

OK. Like a thousand other threads that have been posted over the past week or so on this topic and having tried most of the suggestions, I find myself at a loss.
After most recent update (which I installed on Monday) from 3.1.2 to 3.1.3 all **** has broken loose between my *iPhone, iTunes & Outlook*. This all came to light just hours after the install. . . . I noticed that my phone wasn't syncing - at all, it just "hung" there then I went into my contacts in Outlook - gone. . . UGH, EEK, OK, so they're still on my iPhone BUT I can't get to them in Outlook. After loosing most of yesterday and all of today I am at the mercy of someone who might know how to resolve this issue.
_*Steps I have taken :*_
I have un-installed and reinstalled iTunes 5 times, no luck, I've restarted, yada yada yada. I've hidden my Norton's Internet Security, allowed iTunes, etc. *Still no luck*. Take in mind, all was great after months of perfect syncing, etc. no problems whatsoever . . .
*The two messages that I continue to get when I open iTunes and connect my phone:*
1) "Mobile Device helper has stopped working"
2) " Unable to load data-class information from Sync Services. Reconnect or try again later".
The most recent error message under "Problems Reports & Solutions" on my start menu read:
Product: MobileDeviceHelper
Problem: Stopped working
Date: 4/7/2010 3:42 PM
Status: Not Reported
Problem signature
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceHelper.exe
Application Version: 16.691.14.1
Application Timestamp: 4ba3b8fe
Fault Module Name: CoreFoundation.dll
Fault Module Version: 1.550.17.21
Fault Module Timestamp: 4b8cb530
Exception Code: c0000005
Exception Offset: 0000db6b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
This is the same message that I have received the last 10 times under Mobile Device Helper.
*Please PLEASE please*, does anyone know how to resolve this problem?
*Thank you SO MUCH for any insight.*
-signed, UGH!!!

Hi,
I have had the same experience... uninstalled and reinstalled iTunes and all Apple components only to now be in a position where I can't sync my iphone at all (before I started trying various solutions I could still sync music... now nothing!) and I continually get the messages "mobile device helper has stopped working" and then "iTunes was unable to load dataclass information from Sync Services. Reconnect or try again later".
I even tried reinstalling iTunes 9.0 but somehow I don't have the old library saved - means I lose all the ratings, playlists etc.
Really frustrating and disappointing.

Mobile Device Helper has stopped working

I have just purchased an iPhone 3Gs, I have the lastest version of iTunes (9.1) and am operating on 32-bit Windows Vista using an Acer laptop.
First, the iPhone was not recognised - so re-installed iTunes, downloaded Service Pack 2 for vista, reinstalled iTunes. Did't work. Finally found a forum that lead me to delete a problem file for Acer laptops (can't remember its name now) but then my iPhone was now recognised!
Secondly, tried to sync my windows contacts (all my old contacta list from old phone) then had syncing problems..through more forums that error message stopped but now I have a new one that I can't get past...
'Mobile Device Helped has stopped working' comes up repeatedly and will not let me to anything with iTunes as it freezes until I end task in Task manager.
I have looked into other forums that talk of deleting the Apple Mobile Device, but it doesn't seem to me to be the rigt decision as the majority of people have just had to reinstall iTunes as it wont recognise the phone without the file.
It seems that the new iTunes doesn't like Windows Vista.
Please can anyone help me get past this point before I lose the will to live!! (it's been over 5hours now!!!!)
Thanks

Sort of the same issue.
Windows Vista 64bit Home Premium.
I just launched iTunes for the first time after installing 9.1. When I connected my iPhone, iTunes told me that I needed to install a newer version of Apple Mobile Device, which entailed removing/reinstalling iTunes and AMD. I remember there being an order to which applications should be removed, so I did that, but got stuck at AMD. I wasn't able to remove it. There was no error message, it just automatically rolled back the uninstall process and quit. I did some research and saw someone recommend using the Windows Install Cleanup Utility. I used that to remove AMD, and it worked. Next on the list was Apple Application Support (?), which also could not be uninstalled by normal means. So I used WIC on that as well. iTunes, Bonjour, Quicktime, and Apple Software update I was able to remove via the Control Panel. I rebooted, reinstalled iTunes, and when it began the install process for AMD I got this message:
"Could not open key:
Unknown\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\3F55235DF871F046A8F862841205 6EF. Verify that you have sufficient access to that key, or contact your support personnel."
Got the same message for Apple Application Support. As a result, neither was installed.
Prior to doing any of this, I had disabled AMD in Services, which didn't help. I have since re-enabled it, and it is still running in Services, although it does not show up in the list on programs to uninstall.
After all this, I read in another forum that simply doing a Repair on AMD would solve the problem, but since I am unable to reinstall it, I cannot test it out.
Message was edited by: Zachary Prewitt

When I plug my iPod touch into computer it says "this Ipod cannot be used because the Apple mobile device service has not started

When I plug my iPod touch ino the computer it says "this ipod cannot be used because the Apple mobile device service has not been started. The screen shows to plug it into itunes and will not do anything.

Have a look here:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.

Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.

AMDS for Windows
http://support.apple.com/kb/TS1567

My Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "This Ipad cannot connect

my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

Apple Mobile Device Service (AMDS) won't install with iTunes,either V10.7 or V11. The service can't be started b/c the software is not there. Windows 7 with latest service pack. V11 iTunes installs

Apple Mobile Device Service (AMDS) won't install with iTunes,either V10.7 or V11. The service can't be started b/c the software is not there. Windows 7 with latest service pack. V11 iTunes installs fine, iPod found, no iPhone 5 b/c no AMDS. Error "insufficient premissions to install AMDS" Tried numerous uninstall / reinstall combinations, installed iTunes as administrator, etc. Somethings not right. What the Heck ?

See the following article for dealing with Apple Mobile Device Services: http://support.apple.com/kb/TS1567
Downloading and installing iTunes will not fix this problem. If the other troubleshooting steps do not work, go to the Control Panel and uninstall iTunes, Apple Mobile Device Services, Quicktime and any other Apple program that might be present. Reboot your computer, then download and install the latest version of iTunes.

Apple mobile device service won't work?

I tried googling it and doing what it said. I ended up having to reinstall itunes which worked the first time. Now I am back to square one. As in an error message comes up saying apple mobile device service isn't started. It is running always and on automatic and won't let me even stop it. I can't stop, start, pause or change it. It seems the only way to fix this I can see is to keep reinstalling itunes... which obviously is not helping the problem. Somebody please help!

That is the exact page I was on when I googled the problem. Did not help. I did everything it said. Maybe it is something with my computer? I have a toshiba satellite L655-S5153.

IPhonne could not be used because Apple Mobile Device Service has not start

So I updated to iTunes 10.1.1.4 this morning, Since there was some "performance improvement". Worst decision ever because my iPhone 3GS does not want to connect to iTunes anymore I first got an error from Apple Software Updater that it couldn't install so I went on apples website and downloaded and successfully installed it.
I then get this random error about a service.
Here's an image of what the message is when I try and get it to connect to iTunes
http://i.screensnapr.com/mjaw7p.png
Once I saw this my first instinct was to go to Service and start it up myself! It was started so I restarted it! I then get this error
http://lulzimg.com/i01/c0ef8bae.png
So my last option was to uninstall every apple product(including bonjour, itunes, apple mobile support etc.) and restart my computer, Install again THEN restart computer. Still got the same service error. I did a CHKDSK on my computer afterwards to see what was wrong and found nothing. I really don't know what to do now except ask here. I will not format my computer since I have very important files.
P.S. When Uninstalling, I deleted registry files, everything that apple left over.

Faulting application path: C:\Program Files (x86)\Common Files\Apple\Mobile Device
That's unusual ... it's a 32-bit version of Apple Mobile Device Support that is crashing (taking the report at face value), but you've got a 64-bit system. Ever since the first iTunes 9.x version, AMDS has been 64-bit.
So I think we should try scraping all your AMDS and iTunes componentry out of there (especially the old 32-bit AMDS stuff), and then reinstalling the 64-bit iTunes (which normally should reinstall the 64-bit AMDS).
I'd also take some extra explicit precautions along the way, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a fresh copy of the iTunes64Setup.exe (64-bit installer file) to your Hard drive. (Don't run the install on line, and don't start the uninstall just yet.)
http://www.apple.com/itunes/download/
Quit the MobileMe Control Panel for Windows if you have it installed and open. (Ay least some versions of that also use Apple Mobile Device Support, and so may interfere with the AMDS uninstall if they are open.)
*Uninstall Phase*
Head into your "Uninstall a program" control panel. Uninstall iTunes. Uninstall Apple Mobile Device Support.
Next we'll remove any left-over program files and folders.
In "Computer" open "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
*Staying in the "Program Files" folder,* open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Go back into "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files (x86)" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
Staying in the "Program Files (x86)" folder, open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Empty your Recycle Bin.
*Reinstall Phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the iTunes64Setup.exe file you downloaded earlier. (This should also reinstall the 64-bit Apple Mobile Device Support.)
Reenable all security software prior to reconnecting to your network and/or the internet.
Does the install go through properly? If so, is the 64-bit Apple Mobile Device Service running now? If it is running, can you connect to the iPhone now?

Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5

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