APPLE TECHS': Please address this issue of not being able to burn w/IT 6

http://discussions.apple.com/thread.jspa?threadID=155929&tstart=0
http://discussions.apple.com/thread.jspa?threadID=391825&tstart=0
http://discussions.apple.com/thread.jspa?threadID=278576&tstart=100
http://discussions.apple.com/thread.jspa?threadID=267911&tstart=250
http://discussions.apple.com/thread.jspa?threadID=253218&tstart=450
It's really gone on long enough and is problamatic that Apple Care insists
iTunes product specialists are not even aware of this.
Thank you.

Hello Country Linda,
Thank you for your question. It sounds like you are unable to burn an audio cd in iTunes. Here is a general list of troubleshooting steps to check if you are having issues with iTunes burning your music to a disc.
iTunes 11 for Windows: If you have trouble burning a disc
http://support.apple.com/kb/PH12349
In order to assist you better, would you mind providing more details on why you are not able to burn a disc? Is there an error message of any kind? What happens when you try?
Thank you for using Apple Support Communities.
All the best,
Sterling

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    Hello Country Linda,
    Thank you for your question. It sounds like you are unable to burn an audio cd in iTunes. Here is a general list of troubleshooting steps to check if you are having issues with iTunes burning your music to a disc.
    iTunes 11 for Windows: If you have trouble burning a disc
    http://support.apple.com/kb/PH12349
    In order to assist you better, would you mind providing more details on why you are not able to burn a disc? Is there an error message of any kind? What happens when you try?
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

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    Hello Country Linda,
    Thank you for your question. It sounds like you are unable to burn an audio cd in iTunes. Here is a general list of troubleshooting steps to check if you are having issues with iTunes burning your music to a disc.
    iTunes 11 for Windows: If you have trouble burning a disc
    http://support.apple.com/kb/PH12349
    In order to assist you better, would you mind providing more details on why you are not able to burn a disc? Is there an error message of any kind? What happens when you try?
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

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    OK, lets do a complete overhaul to make sure it's working ok.
    First to check your Windows system file for any corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer.
    Start iTunes and see if it is ok.
    If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    (Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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