Apple tv (2nd gen) freezes up while watching movies on Netflix. Only sometimes not on every movie. Any ideas how to fix?
Sometimes when I watch a movie on Netflix on my apple tv it will sometimes pause and freeze for an extended period of time. It happens on about 1 out of every 5 movies I watch. If I watch a movie on my iMac (which is in the same room) I don't have any issues whatsoever. My Internet speed is fine at 50 MEG. I just think that it has something to do with the Apple TV unit. Am I doing something wrong or a setting to change or does anyone know how to fix this issue? Thanks in advance, Pete.
This doesn't sound right at all.
My thought would be:
1 - Possible itunes problem or corrupt itunes library file. Try using iTunes from a different user account to see if thatworks ok, if it does, I'd wonder about the other account library being corrupted.
2 - Network issue - ensure you've not enabled any firewalls or other software security which could be slowing communication to AppleTV.
3 - Hard drive problem - are these movies stored on the computer's main drive? If so, is the rest of the computer behaving normally or slowly? Check SMART status of drive using Disk Utility. If the movies are on an external or network drive, gain can you manually copy stuff to/from that drive normally? If not it could be a hardware issue or network slowness affecting a network drive. Also could the movies be on a drive that is no longer connected? The odd thing is the artwork not showing in itunes as it normally would in my experience even if files were no longer accessible for some reason.
4 - Just for good measure , and for no particular reason, sometimes restarting router, AppleTV and computer can help spurious issues.
AC
Similar Messages
-
I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?
You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6
-
My macbook freezes after last update.. any idea how to fix that?
I did last update on App store and now my macbook get slow and also freezes any idea how to fix it?
Try reconnecting with App Store to see if there is yet another update available, if yes, update your mac to the latest Apple is offering at the moment.
As for slow downs and freezes, try these steps:
1. Run Disk Utility and Repair Permissions then verify / repair disk if needed.
2. Next Follow these steps:
Shut down your Mac.
Turn on the computer and immediately hold down Command (⌘), Option, P, and R keys simultaneously.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
3. If all else fails download and run "Onyx" for Mountain Lion. -
since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?
You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.
-
When I launch I message it freezes my computer and eventually crashes. Any idea how to fix this?
My imessage works with my ipad and iphone but when I launch imessage on my computer, it just freezes the computer and then eventually crashes. Any idea how to fix this?
Thanks!My imessage works with my ipad and iphone but when I launch imessage on my computer, it just freezes the computer and then eventually crashes. Any idea how to fix this?
Thanks! -
Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
my iphone4 has a broken lock screen button. im struggling to turn it on, when i plug it in it keeps restarting showing the apple sign then turning off again. any ideas how to fix this problem?
That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!
-
My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?
Hi daveormond,
I'm sorry to hear you are having these issues with your iMac. If you continue to have issues with your Mac shutting down part way through the boot up process, you may find the troubleshooting steps outlined in the following articles helpful (given your description, it sounds like it could be either issue, or a combination of both):
Mac OS X: Gray screen appears during startup - Apple Support
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden -
My brother has just updated his iPhone, it's now not accepting either his password or apple id to update apps, any ideas how to fix it?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I'll be watching a movie in iTunes for Mac, and the movie itself will freeze, but the movie timer will keep going but the movie won't continue playing. I've tried restarting my Mac and restarting iTunes, with no luck.
Hi Sniper Trago,
Welcome to Apple Support Communities.
It sounds like there is a payback issue with one or more movies in iTunes on your Mac. If the movies weren't purchased from the iTunes Store, do you see the same issue with content downloaded from the iTunes Store? The article below provides some suggestions that will rule out conflicts caused by plug-ins that you might be using with iTunes.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
I hope this helps.
-Jason -
Hi all,
After the last combo update (10.8.2), my MacBook Pro has several issues. One of them is the greyed-out hibernation screen described here: https://discussions.apple.com/message/20301110#20301110. But more distressingly, yesterday I closed the lid on it and heard music still playing. After 5 minutes I opened the lid, paused Itunes and then closed the lid again. It appeared to go to sleep, but the battery drained completely overnight.
SMC reset didn't seem to work. Any ideas?
Thanks.Hi all,
After the last combo update (10.8.2), my MacBook Pro has several issues. One of them is the greyed-out hibernation screen described here: https://discussions.apple.com/message/20301110#20301110. But more distressingly, yesterday I closed the lid on it and heard music still playing. After 5 minutes I opened the lid, paused Itunes and then closed the lid again. It appeared to go to sleep, but the battery drained completely overnight.
SMC reset didn't seem to work. Any ideas?
Thanks. -
My ipod will not connect to my wifi anymore how can i fix it i have already clicked forget netwo
rk and re entered my password i also restored network settings and restored my ipods original settings but still noting i have been looking online other people have same problem but thy are getting an error message where as i am not i dont know what else to o please helpDoes the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Randomly my iPod lock button got stuck does anyone know how to fix it or do they know if apple fixes it? The problem with apple my warranty is up so please help me thanks
You will need to pay to have it replaced. Check with third-party repair depots. It's cheaper than Apple. In the mean time, here is a workaround to get it to work.
https://discussions.apple.com/docs/DOC-3401
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I bought a iphone 4 off ebay and i hace a apple id but since i cant since they have find my iphone i cant not sign in with my apple id so i can not active it what can i do to fix it ?
Until your friend do this read below
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
You have a brick, Apple and this forum cannot help. -
The more I use my Macbook Pro lately, the more it freezes. I check the control panal immediately after it freezes and I notice a spike in "date written" under the "disk activity" catagory. Any ideas what is causing this and how to fix it?
Open Disk utility and run Repair Disk in First Aid.
Ciao.
Maybe you are looking for
-
Poor performance when using bind variable in report
I have a report that takes 1 second to run if i 'hardcode' a particular value into the where clause of the report. However, if i now replace the hardcoded value with a bind variable and set the default value for the bind variable to be the (previous)
-
Leopard, Time Machine, D-Link Dir 655, 1.5TB Ext.HD
Alright as you see in my title Thats what i have from a Macbook Pro & Windows Vista. I want to be able to Backup thru both the OS. 1. Do I need to partition the drives to NTFS (Vista OS) and MAC OS Journaled (Time Machine)? 2. Is the setup possible?
-
External Hard Drive doesn't work on one usb, but works on the other, help?!
Hi there, I have a very strange issue here. When connecting my external portable Maxtor 60GB disc to my MBP, I usually use the usb port on the right side of my laptop. However tonight, I connected it to the left usb port and noticed a horrible clicki
-
I escalated my cash only status only to find they had no solutions for my issues either. Not being satisfied with the service I received from (removed) Fields, Executive relations, he had promised to send a letter to my address, so I would be able to
-
Thumbnails Missing in Vista Explorer Large & Extra Large View
I've noticed that thumbnail images are missing in the Vista explorer (View > Large/Extra Large Icon). I used to see a preview image in the explorer window without having to launch Acrobat Reader version 7.xxxx. I never use the preview pane, it was ne