Apple Tv can't locate Library on laptop

Basically, I have an iMac with itunes etc on it. I have a laptop with itunes on it. All versions are current, OS software is bang up to date, the TV is fine for use.
I have one itunes account on that i/we the family buy music etc from.
When I start up Apple TV, under computer I can see the name of the library on the iMac and the name of the library on the laptop. Only the Imac will show up and let me use Apple TV as intended. if I try the laptop link, I get a message that Apple TV is loading the library but never makes it.
I have done everything I can (even with the help of a useful Mac chap called Alex) turned everything off, turned everything on, booted, prodded and kicked everything on offer but still it won't function.
My music is on a separate hard drive which I believe is not an issue.
Anybody got any idea why it won't work. I would like to know something/anything so that I can feel happy to send the Apple TV unit back to Apple for selling kit that doesn't do what it says on the box.

Are you using Home Sharing? Make sure all computers you want to connect to the Apple TV are using the same iTunes ID/Username for Home Sharing.

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