Application Manager not working

For some reason my Application Manager and my Adobe Premiere CC 2014 are not working at all.
I hava an iMac 3.4 GHz Intel Core i7 with 24 GB 1600 MHz DDR3 ram and running OSX 10.9.5.
No matter how many times I try to load my new apps in Application Manager it will not reload (internet is fine).
Adobe Premiere CC 2014 will not play clips or audio (at all).

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
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-Click on the blue box "Still need help? Contact us"

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Please check:
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Get Adobe Creative Cloud Desktop App & Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh
Let us know if it helped.
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Adobe application manager not working properly

First, If I'm in the wrong forum, please let me know and I'll re-create this entry in a better location.
I've been a user of Elements 10 since it came out but now with my new camera I would like to try Elements 13. It was a struggle, but I finally was able to install the trial package but I can not launch elements 13 because the Adobe Application Manager refuses to connect and authenticate.
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Jeff,
First of all, Merry Christmas.
Now, an update. Elements / Photoshop 13 installed just fine on the my Mini Mac. My PC has been running since day one (four or fives years now without a complete re-do.) and this seemed as good as time as any to install a factory fresh copy of Windows 7. Who knows how many programs etc.. have been installed / uninstalled etc.. over the past several years and now its complete. Mostly... Fresh Windows install, All updates installed, latest video drivers drivers and anti-virus installed, google Chrome installed. I had no issues installing Adobe Photoshop Elements after that. Again, I have to say its very sad it comes to this extreme measure, but I really and truly do appreciate you taking the time to help me with this issue.
Cheers
D

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Mohd khalid wrote:
Hi friends
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The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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<b></b>

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Close all iWork applications
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Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
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empty the trash
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shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
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Hello
Please Its seem the files are not responding ...
Please remane the OOBE Folder to OOBE Old and Run the Cleaner Tool and reinstall the Creative Cloud Installer Software
Close browser
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Or
1.
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder (Rename it to OOBE_OLD)
To Run the Cleaner tool :
Check the following Link
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Tejodhar Atreya U
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Application Manager not working

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