Arch won't boot after rEFInd update

I've followed https://wiki.archlinux.org/index.php/UEFI_Bootloaders as closely as I can, but still can't get Arch to boot. It doesn't even get to the boot loader.
uname -m
x86_64
Partitions:
Device Type Name
/dev/sda1 Linux filesystem root
/dev/sda2 Linux filesystem boot
/dev/sda3 EFI System efi
/dev/sda4 Linux filesystem var
/dev/sda5 Linux filesystem home
lsblk
Name Type Mountpoint
sda disk
sda1 part /
sda2 part /boot
sda3 part /boot/efi
sda4 part /var
sda5 part /home
Directory tree:
/boot/
efi/
EFI/
arch/
initramfs-arch-fallback.img
initramfs-arch.img
refind_linux.conf
vmlinux-arch.efi
refind/
icons/
refind.conf
refind_x64.efi
initramfs-linux-fallback.img
initramfs-linux.img
vmlinuz-linux
/boot/efi/EFI/arch/refind_linux.conf:
"Default boot" "root=PARTUUID=d368616d-a423-4511-88df-f2f645079bab ro rootfstype=ext4 add_efi_memmap system.unit=graphical.target"
"Boot to terminal" "root=PARTUUID=d368616d-a423-4511-88df-f2f645079bab ro rootfstype=ext4 add_efi_memmap system.unit=multi-user.target"
ls -l /dev/disk/by-partuuid/
lrwxrwx 1 root root Jan 30 1:08 d368616d-a423-4511-88df-f2f645079bab -> ../../sda1
efibootmgr -v
BootOrder: 0018, ...
Boot0018* Arch Linux (rEFInd) HD(3,0,0,74930800)File(EFI\refind\refind_x64.efi)
Anything else I'm missing? By the way, I think this is related to the Jan 27. update to refind. Today was the first time I've rebooted my computer since then.
Also - I tried both commenting and uncommenting scan_all_linux_kernels in refind.conf. No dice.
Thank you very much!
EDIT: Some updates...
I was poking around the UEFI shell. The following commands caused my computer to hang (I had to hard-restart):
Shell> fs0:
FS0> ls
I could ls just fine using shell 1.0, but shell 2.0 caused a hang. Then, after the hard restart, more strange behavior:
Shell> bcfg boot add 0 fs0:\EFI\refind\refind_x64.efi "Test"
Error. The file 'fs0:\EFI\refind\refind_x64.efi' did not open.
Also, I can "bcfg boot dump" just fine, but if I want to scroll through the output, I get an error, and it hangs, so I have to hard restart again.
Shell> bcfg boot dump
// bunch of output
Shell> bcfg boot dump -b
// after printing five boot entries...
Press ENTER to continue or 'Q' to break:
ASSERT_EFI_ERROR (Status = Not Ready)
ASSERT c:\dev\edk2top\ShellPkg\Library\UefiShellLib\UefiShellLib.c(3223) : !EFI_ERROR (Status)
Not sure if any of that last but is relevant. Thanks again.
Tried downgrading kernel to 3.6, still won't boot.
Last edited by MitchellSalad (2013-01-30 20:05:10)

MitchellSalad wrote:
Partitions:
Device Type Name
/dev/sda1 Linux filesystem root
/dev/sda2 Linux filesystem boot
/dev/sda3 EFI System efi
/dev/sda4 Linux filesystem var
/dev/sda5 Linux filesystem home
/boot/efi/EFI/arch/refind_linux.conf:
"Default boot" "root=PARTUUID=d368616d-a423-4511-88df-f2f645079bab ro rootfstype=ext4 add_efi_memmap system.unit=graphical.target"
"Boot to terminal" "root=PARTUUID=d368616d-a423-4511-88df-f2f645079bab ro rootfstype=ext4 add_efi_memmap system.unit=multi-user.target"
ls -l /dev/disk/by-partuuid/
lrwxrwx 1 root root Jan 30 1:08 d368616d-a423-4511-88df-f2f645079bab -> ../../sda3
Shouldn't that be sda1? Your root-partition is /dev/sda1.

Similar Messages

  • Macbook pro won't boot after installing update 10.9.3

    macbook pro won't boot after installing update 10.9.3

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • [SOLVED] Arch won't boot after I created a separate /var parition

    Arch won't boot after I created a separate /var parition on an existing installation.And let me confess: it was maybe stupid trying to do it on an existing install.
    I edited the fstab correctly, copied the files using rsync preserving permissions. Then I kept a backup of /var using tar. Then went on to delete everything under /var, ie /var/*, the /var folder is still there. All this I did from a live CD. After that I booted into my arch linux. Here I get messages about systemd successfully finishing fsck on each of my partitions, then the screen starts blinking. And there is no more output. Pressing Ctrl+Alt+Delete causes systemd to stop its services and reboot.
    Having realized I had borked my system, I removed the /var line from fstab and restored /var from the tar file I made earlier. Again I did this from a live cd. Rebooted into my arch system, and again similar issues, namely that after fsck and messages informing a few services had started, the screen keeps blinking.
    The live cd I used for reorganizing my partitions was elementary OS freya. They have GParted in there. I also have an arch install iso lying aroung from May 2013. If necessary, I can download the latest version. I am currently typing from a Windows installation I dual boot from.
    I don't know how to extract any boot logs as I am locked out of the system. Here is my fstab in any case:
    # Filesystem information
    # /dev/sda5 LABEL=fs_root
    UUID=b9d739cf-fd8c-46dd-a919-bd827dc47c66 / ext4 rw,noatime,data=ordered 0 1
    # /dev/sda9 LABEL=fs_var
    UUID=ec0f7a49-dccd-43ab-8651-9aa3fdb41cc7 /var ext4 rw,noatime,data=ordered 0 2
    # /dev/sda2 LABEL=fs_boot
    UUID=0e8ab31a-3bda-4b85-a901-a36f21b1583d /boot ext2 rw,noatime 0 2
    # /dev/sda6 LABEL=fs_home
    UUID=d9e63c47-274e-447f-ad01-0d97afe0fd34 /home ext4 rw,noatime,data=ordered 0 2
    # /dev/sda7 LABEL=fs_swap
    UUID=7301227c-e9f3-41b8-9d0f-4cf3c159491c none swap defaults 0 0
    # /dev/sda3 LABEL=fs_win
    UUID=12B639D1B639B5D7 /fs_win ntfs uid=1000,gid=1000,dmask=027,fmask=137,showexec,nofail,noauto,x-systemd.automount 0 0
    # /dev/sda3 LABEL=fs_share
    UUID=D272269772268079 /fs_share ntfs uid=1000,gid=1000,dmask=027,fmask=137,showexec,noauto,nofail,x-systemd.automount 0 0
    I would greatly appreciate any help.
    Last edited by richcocoa (2015-05-03 18:04:44)

    Have you moved everything from /var to /new_var (i named it for learning purpose)? You shoud copy content from /var but not on the fly but booting from arch iso cd, and than you shoud mount your / into arch-chroot environement, mount all of your mount points and than copy content from default /var to new /var. The copying should be done with this
    cp -rax
    and you can add -v switch to verbose output. I have my own /var moved the same way.
    The simples way is:
    -boot the arch iso cd
    -mount all of your mount point (i created here in this step /new_var to move /var to a new place, and this /new_var i put in /etc/fstab as /var later)
    -copy /var to /new_var with -rax or -vrax (recursive, archive, this filesystem or verbose, recursive, archive, this filesystem switches)
    -umount all of it
    -reboot.
    Last edited by firekage (2015-05-02 07:49:20)

  • Arch hangs on boot after system update

    After I ran 'pacman -Syyu' yesterday, my Arch install won't boot anymore. Instead, it hangs after  'Reached target Graphical Interface' with a blinking underscore. It is the first time I've encountered such problems after running Arch for almost a year and frequently updating. Am I right to assume it might have something to do with the recent kernel/nvidia drivers update?

    Keep checking archlinux site - information was posted here https://www.archlinux.org/news/nvidia-340xx-and-nvidia/
    PS. mark as [SOLVED]

  • Mac mini won't boot after latest update Maverick

    My Mac mini running Maverick after an automatic update won't boot. " no bootable device -- insert boot disk and press any key"
    What option do I have here?

    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
         Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
                    three times faster than wireless.

  • G4 PowerMac mirrored drives won't boot after software update

    This IS NOT about my PB but a PowerMac tower, G4, mirrored drive....running 10.5 (I think).
    After some month of neglect, did software update yesterday.... 7 programs including a security update, iTurnes, QT, and I'm not sure what else.
    Now it won't boot.
    I have a Disk Warrior CD, but I can't get the SuperDrive door open to try to boot from it.
    Help GREATLY appreciated.
    Thanks,
    TD

    After some month of neglect, did software update yesterday.... 7 programs including a security update, iTurnes, QT, and I'm not sure what else.
    Now it won't boot.
    What I like to call a case of computer indigestion. Too many updates at once. See recommendations below.
    I have a Disk Warrior CD, but I can't get the SuperDrive door open to try to boot from it.
    See if any of these help:
    [Topic : Can't open drive door |http://discussions.apple.com/thread.jspa?threadID=1279497]
    A dozen ways to eject or unmount a recalcitrant CD or DVD
    http://www.osxfaq.com/dailytips/08-2002/08-12.ws
    Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs
    http://www.macfixit.com/article.php?story=20041011075232575
    Power Macintosh G3 and G4: About the DVD-RAM Drive
    http://docs.info.apple.com/article.html?artnum=HT3072
    PowerPC-based Macintosh: How to eject a disc when other options don't work
    http://docs.info.apple.com/article.html?artnum=106752
    Force Eject (10.3 or later) - Can be used to eject any removable disk that the system will not eject. http://mac.softpedia.com/progDownload/Force-Eject-Download-34780.html
    [Article #HT1310 - Startup Manager: How to Select a Startup Volume|http://support.apple.com/kb/HT1310]
    In worst case scenario I wonder if sticking some tape to the door to get access to the drive itself, then using a straightened paperclip in the eject hole (do they still have those?) would work.
    <HR>
    Updating
    Certain steps appear to minimize the risk of an update producing problems.
    Number one is to make sure you have a bootable clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
    Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best, done when booted from your internal drive.
    [Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
    [Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
    [Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
    You can also go to the step of booting into safe mode to do the install.
    [Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
    [What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
    [Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
    I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
    Repair permissions again afterward.
    It helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
    The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
    Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
    [BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
    [Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
    [Klaus1's post on updating and removing updates|http://discussions.apple.com/message.jspa?messageID=10257902#10257902]

  • Arch Won't Boot After Kernel Upgrade

    I installed Arch on VirtualBox, but after upgrading the Kernel to 2.6.30 it wouldn't boot. It gets to "Loading udev...." and then VirtualBox crashes.

    Hello, I'm having this same problem, except I'm not using VirtualBox or VMWare, I have Arch installed to the hard drive. It worked fine after upgrading to 2.6.30, but after upgrading kernel-headers to 2.6.30.1-1, neither Arch NOR Arch-Fallback will boot! I don't even get to Udev or the part where the two arch logos are on top. It just starts up a little bit, then restarts my computer.
    I don't even know if my system has been wiped or something, but I doubt that; I think it's just the booting process. I do have a 2009.2 Live CD, but it's an FTP installation. Is there any way to start up my live CD and do a pacman -U for the old kernel version with the cache on my hard drive? How would I do this?
    Last edited by Allamgir (2009-07-07 00:32:12)

  • [HP Omni 10 5601TW] Tablet won't boot after BIOS update

    I tried to use this utility to update my tablet's BIOS.http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-132613-1&cc=us&dlc=en&lc=en&os=4157&product=6796753&sw_lang= After the update my tablet doesn't boot, or in the words of what this BIOS version fixes, the tablet stops functioning and displays a black screen after the BIOS is updated. How can I restore previous BIOS? Thanks in advance,Arpan

    hey, i have run into the exactly same issue with my Omni 10 - Win 8. there was a BIOS update available in the HP Assistant app, i installed it and rebooted. Now no display on boot. On pressing the power button, i just get a usual small vibreation of the tablet switching on, and then nothing happens. the vibreation keeps repeating every 10-15 seconds. there is no display. i have tried with power+vol up and also power+ vol down button combos, but it just keeps vibrating every 10-15 seconds with no display. was a solution found for this?

  • Helix died on me, won't boot after BIOS update

    I just did a BIOS update the other day. No idea what version it is. When I booted it said it "detection error on HDD...". I have since reset the BIOS options to default, and now it boots to a DOS-like boot screen that shows the ATA HDD0 drive. But selecting it and hitting enter just flashes the screen and nothing happens.
    When I attach a USB thumb drive with Linux, it shows up in the options on the DOS-like boot screen, but selecting it won't boot from it.
    The laptop is now totally uselss and I'm losing days of time and it's a major problem. What to do?
    Solved!
    Go to Solution.

    Hello. Assuming that you have not clean installed a new operating system, and you've got the
    original Win8 installation on your Helix.
    Enter your BIOS setup by pressing F1 when the Lenovo logo appears.
    Go to Security - Secure Boot and set it to Disabled if you want to boot any other OS than Win8.
    If you're happy with just running Windows 8 on it, then I recommend Secure Boot to be set to ON.
    Go to Startup - Boot - and on top should be Windows Boot Manager.
    With Secure Boot set to on, UEFI/Legacy Boot is greyed out and set to UEFI Only.
    With Secure Boot set to off, and you want to boot other OS, like Linux, it should be set to both.
    Check these settings and see if your machine boots.
    ThinkPad W540 (20BG) - i7-4800MQ/24GB // ThinkPad T440s (20AQ) - i7-4600U/12GB
    ThinkPad T440p (20AW) - i7-4800MQ/16GB // ThinkPad Helix (3698-6EU) - i5-3337U/4GB
    ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB // ThinkPad T400 (2767-W1C) - P9500/8GB
    ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB

  • MacBook won't boot after installing update 10.9.2

    Hi there,
    After successfully installing the 10.9.2 update on my MacBook Pro,  I was able to boot to the updated system once. Then, suddently my macBook crashed and I was unable to boot again.
    I managed to find a way to backup my files using the recovery mode and the Disk utility, however this wasn't straightforward to me since I was using FileVault..
    Does anybody else have a similar experience with the 10.9.2 update?

    The login screen appears as usual, and I am able to put username/password. Then, it fails to login and it returns the user to the login screen without mouse or keyboard working.
    I booted using Command Button + S (single-user mode) and I see the error
    "error loading mach kernel 0xe"
    At least, I am able to boot in recovery mode to backup my disk :-)

  • HP Omni 10 5600 Tablet won't boot after BIOS update

    The tablet is not loaded (boot) after update bios. The screen was dark during update bios in windows 8.1, there is vibration when you press the power button 5-10sec. Or vibration when you press the touch button Win.  Help please.
    Tell me at least what type of BIOS
    What is the shortcut key startup recovery Bios?

    I had a similar issue. Hold the power button for approximatel 6-10 seconds and see if you see the anything on the screen. It worked for me. Also try and connect a usb keyboard if you have one.
    I would do this with the power supply plugged in to the tablet as well. Good luck.

  • Jaguar won't boot after iPod updater install

    Greetings,
    My Jaguar (10.2.8) will not boot after I installed (via Software Updater) the iPod Updater 2005-11-17 on my iMac.
    I've run Repair Permissions and Repair Disk using Disk Utilities (from both a Jaguar and Panther install CD) and zapped PRAM (3x). No problems show up on Repair Disk. I get the start up chime and a gray screen with the gray Apple logo, but no spinning circle. That's as far as it goes. I cannot boot to Safe or Single-user mode (not sure what I can run except fsck -y).
    I can, however, boot to OS 9.1.x on the hard disk; I'm hoping to copy/recover files over the newtwork.
    Any ideas (short of erase/partitioning drive and reinstall OS)?
    (Don't know if this has anything to do with my post- iPod Update 2005-11-17 problems, but. . . My original iMac drive was 4Gb. I Carbon Copy Cloned the whole disk to a formatted 30Gb hard drive mounted in an external USB drive enclosure, removed the larger drive from the enclosure and installed it in the iMac. Worked like a charm. I've used it this way for almost a year, enduring several application updates, e.g. security updates, QuickTime, iTunes, even one iPod updater. I have noticed, however, that I cannot reinstall Jaguar or install Panther to this HD because the system is not in the first 8Gb of the hard drive. Apparently, I need to create a partition on this 30Gb drive that is < 8Gb in size before I can proceed with the install/reinstall. I thought this limitation was corrected with Panther, but not so?)
    Thanks,
    Richard

    Figured it out.
    I couldn't boot to OS X because, it seems, the iPod updated caused Jaguar to behave in it's predictable pattern of not booting properly from a partition > 8Gb in size on this iMac (a 233Mh model that Apple says is affected in this way, http://docs.info.apple.com/article.html?artnum=106235). In my case, I had Carbon Copy Cloned my 10.2.8 to a 18Gb drive. No problems occurred with running it. However, this was the first set of updaters I've installed on that OS since that cloning operation. And it simply wouldn't boot.
    I booted to OS 9, copied files to a laptop over the network, pulled out the Jaguar install disks and repartitioned the drive to include one partition <8Gb in size, installed the OS there. All's fine now, just have to hassle with moving all those files back and testing.
    I could have used a repartitioner (FWB Partitioner Tool for OS 9, <a class="jive-link-external-small" href="http://">http://www.publishingperfection.com/fwb-software/fwb201/, other dynamic partitioners are available for OS X) to make the < 8Gb partition within my OS 9 boot and avoid deleting everything on the drive in the process. But I didn't figure this out until I'd already backed everything up. Plus, I didn't want to pay the extra bucks and wait for shipping. So I used Disk Utility on my Jaguar install disk to create my < 8Gb partition for Jaguar. Now I have a fresh install. But I'd rather not have had to spend the time figuring all this out!!
    Richard<br>
    eMac   Mac OS X (10.2.x)   multiple systems

  • Arch won't boot after update and force shutdown because of freeze

    OK, I am typing this message on my tablet because the arch system isn't working. It freezes on systemd-fsck dev/sda3 clean a bunch ofmfile and blocks.

    Okay guys so I have done some research and what I think I need to do is get into chroot and from what I have gathered chroot (correct me if i'm wrong) simulates the real computers terminal from a live Arch or other distro's cd with chroot installed on it? So I would do mount /dev/sda3 /mnt, as sda3 is my home folder, wait nope some more research says I need to do mount /dev/sda1 /mnt then /dev/sda3 /mnt/home then do arch-chroot /mnt. Now it shows sh-4.3 and a command blinker thing. I am stuck on what to do now

  • Arch won't boot after -Syu: /etc/rc.sysinit can't execute things

    Hello,
    I was not getting any updates for about a week or two so I checked my mirrors and added a few more. I ran yaourt -Syu, there were 30 updates.
    I shutdown my computer and when booting I got several messages saying "cannot execute binary file" from /etc/rc.sysinit.
    Here is the first of such messages:
    /etc/rc.sysinit: line 45: /bin/dmesg: cannot execute binary file
    rtc_cmos 00:04: rtc core: registered rtc_cmos as rtc0
    rtc0: alarms up to one month, y3k, 114 bytes nvram
    /etc/rc.sysinit: line 84: /sbin/hwclock: cannot execute binary file
    Arch Linux Fallback has the same problems. I also tried to get to my files with the Arch livecd but I could not mount them:
    mount: can't find /dev/sda3 in /etc/fstab or /etc/mtab
    Any help on this would be greatly appreciated. I have some things on there that I don't want to lose.
    Thanks,
    Andreas

    From a knoppix disk I mounted sda3 and other partitions to their respective mount points and used chroot.
    I ran pacman -S base but many of packages did not install correctly according to the messages.
    The reboot with the hard drive fails and I am dropped to a recovery shell.
    I can't chroot in again after this because of "Exec format error" however both the Knoppix disk and the Arch install are both i686. Maybe x86_64 base was being installed by pacman.

  • Laptop won't boot after BIOS Update

    My laptop took an automatic BIOS update
    Now when I try to turn on my computer it won't turn on:
    Screen is black
    Power button and f12 button lights flash at 5 second intervals indefintiely
    At the same interval a fan or hard drive can be heard spinning for a split second then stopping
    I've tried the hard reset (Remove power and battery fo 5+ minutes, plug in power but no battery and turn on) but no affect.
    The Windows key + B key with the power button for 1 second had no affect either.
    I can't find any info with my exact problem (All other info seems to have blinking light codes while mine is just at a constant interval)
    Thanks!

    @B1-17 ,
    Thank you for posting back.  Now based on how you are explaining the response you are getting after doing what you have done so far the next step will be to try and get a response with removing some components and then see what kind or response you get.
    Here are the steps you want to follow.
    First remove your memory from you notebook.  Here is a link for the Maintenance Manual that will show you how to do this.
    (When Removing Or Adding Any Part To Your Notebook. Remove Battery and Power Cord.)
    1) Remove bother Memory Modules.  Put the power cord back in only.
    2) Start your notebook and see if a new flash code or beep code happens.
    3) If yes place only one memory module back in to your notebook and try rebooting.
    4) If you boot up then we have a bad stick of memory.
    5) If you still have a flash or beep code. Remove the single memory module and try the other.
    6) If this lets you boot up.  Replace memory module that is not in the notebook.
    7) If you still have the original problem or a new beep code.  Power down again.
    8) Now remove power cord then the hard drive.   Use Maintenance and Service Guide for instructions.
    9) Try booting up again and see if this changes the original flash code or beep code.
    10) If yes then replace hard drive if no then contact phone support for repair options.
    At this point if there is no change in the original flash or beep code you are looking at a repair.  For information on how to get your system repaired please contact our phone support.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    Thank you again for posting and have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

Maybe you are looking for