As we were instructed I attempted to download the new Adobe Cloud to replace Adobe CS6 as it is about to expire. It had been downloading for about an hour when I lost power due to a storm. It was only off 20 minutes. When it came back up it had stopped b

As we were instructed I attempted to download the new Adobe Cloud to replace Adobe CS6 as it is about to expire. It had been downloading for about an hour when I lost power due to a storm. It was only off 20 minutes. When it came back up it had stopped because my internet of course was also off. Now I have tried to do it again and it tells me “that number has already been approved and uploaded” However, it has not because I do not have the cloud programs yet. I still have my CS6 but I am not sure what to do from here. Can you assist with this please?

After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

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How do I download the new version, widgets, etc of Adobe Muse?

How do I download the new version, widgets, etc of Adobe Muse?

You can either download the latest version from Creative Cloud desktop application, go to App section and select Muse in the list to download and install.
Also, this page can be used to download : http://www.adobe.com/in/products/muse.html
Please let me know if I am missing something here.
Thanks,
Sanjit

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

In order to download the new iTunes update I have to enter my administrator name and password. When I enter the correct name password it won't put me through. How do I fix this?

In order to download the new iTunes update I have to enter my administrator name and password. I am having trouble.

Hi johnsherrard,
If your iPhone is currently disabled due to a password issue, you may find the following article helpful:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden

I downloaded the new version of iTunes and now my iPod will not open in iTunes

I recently downloaded the new version of iTunes and not my iPod will not open in iTunes

Hello, srg60.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD. Cannot figure out what has happened. Please help.

Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD. Cannot figure out what has happened. Please help.

Thanks lllaass, but I am not computer literate and do not understand exactly what it is I am supposed to do. All of my photos were stored on Microsoft Windows Live Photo Gallery. When I now access the gallery the only thing that is there are the folders with the title of the folders. The pictures that were in those folders are now gone. I can no longer access them on my IPOD either. My photo library on my IPOD is now empty.
Thanks again for your help.

HT3775 can a .mov file be recovered if the record was accidentally shut down from loss of power? i was recording from the AJA Pro Ki when we lost power, the file is there but it wont play and comes up with the message, "The document "SC1ATK63.mov" could n

Can a .mov file be recovered if the record was accidentally shut down from loss of power? i was recording from the AJA Pro Ki when we lost power, the file is there but it wont play and comes up with the message, "The document “SC1ATK63.mov” could not be opened. The movie is not in a format that QuickTime Player understands."

Hi,
Troubleshooting a start up script can be difficult. There are some third party programs that also keep logs of start up programs, however for Firefox this may be different.
Is Firefox a startup program? [http://www.winxptutor.com/msinfo32.htm]
Its also possible to check the Web developer tools for any scripts in a page: [https://developer.mozilla.org/en-US/docs/Tools/Debugger]
In the control panel there is also Administrative tools to view event logs, but this may be something a local technician can walk you through.

I tried downloading the new update for itunes I get these error messages: Visual C runtime library R6034 an application has made an attempt to load the C runtime library incorrectly Error 7 windows error 1114. What should I do to correct this?

I tried downloading the new update for my desktop PC I get the following error messages:
Visual C++ Runtime library
R6034
an application has made an attempt to load the C runtime library incorrectly Error 7 Windows Error 1114

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99907)

I downloaded the new Firefox but it constantly freezes, doing absolutely nothing, and I can't even close it from my Mac dock bar, I have to turn off my laptop using the power button as Firefox won't let me shut down. What can I do?

Hi
I recently downloaded the new Firefox (Firefox 4, I think - you can tell I'm very tech savvy!) and it constantly freezes, I can't do anything with it at all - I can't even close it from the icon in my Mac dock bar.
I have tried restarting my computer - though I have to turn it off by using the power button as as Firefox is open and totally unresponsive it won't let me shut down. About a minute after re-starting Firefox, restoring my tabs or starting afresh, it freezes again.
This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!

This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6.

I lost all my playlists when downloading the new itunes. Anyway to get them back?

I lost all my playlists when downloading the new itunes. Besides honestly wanting to cry, is there anyway to get them back without making them all AGAIN? And thanks so much, stupid Apple. Am looking for a new MP3 player to take your stupid ipod player's place. I used to love my ipod...now everytime I turn around, apple has screwed with something that causes ME time and trouble.

If you created/burned Recovery Media boot from it to restore the original OS with all drivers/software. If you don't have Recovery Media you can order from HP for a small fee. Contact HP Support in your country /region to request Recovery Media. Worldwide contact info can be accessed here>>Contact HP
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

I received LR 5 for Christmas but have not downloaded it yet on my computer. I have had LR 3 for about 4 years. I am due to buy a new computer soon but need to know how many licenses/downloads I will get before downloading LR 5 on my current computer. I

I received LR 5 for Christmas but have not downloaded it yet on my computer. I have had LR 3 for about 4 years. I am due to buy a new computer soon but need to know how many licenses/downloads I will get before downloading LR 5 on my current computer. I may also purchase a laptop in the next year so that would require 3 licenses altogether (current iMac, future iMac, future macbook).

You have one license.
You can download and install it on an infinite number of computers, as long as it is only installed on two of your computers at any one time, and in use on only one computer at any given time.
So in your case, current iMac, that's would mean its installed on one computer, no problem. Future iMac and future MacBook ... so if you uninstall from current iMac and install on Future iMac and future MacBook, it's now installed on two computers at a time, no problem, as long as you're not using Lightroom on both simultaneously. And if after that, you got two new computers and uninstalled Lightroom from the previous two, you're still good, it's only installed on two computers at any one time.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases

I downloaded the Keynote app to use on my iPad and because of iCloud, it is trying unsuccessfully to download onto my iPhone. How can I get it to stop attempting to download onto my iPhone? It says waiting and I can't delete it (no X to click). Thx!

I downloaded the Keynote app to use on my iPad and because of iCloud, it is trying unsuccessfully to download onto my iPhone. How can I get it to stop attempting to download onto my iPhone? It says waiting and I can't delete it (no X to click). Thx!

Did you try shutting down the device? Resetting? Disabling iCloud? Disabling auto-update?
I'd find the problem that is keeping the download from proceeding and fix that so that the process can finish...sounds like it may be your connection or a server issue, in which case you may need to wait.

I downloaded the new 7 update and now my iPad won't charge to 100% and loses power even when not in use ?

i downloaded the new 7 update on my ipad. it now will not charge to 100% and loses power even when not in use. any solutions ??

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
Then plug it in and let it fully charge.

Why is it, after I downloaded the new version of steve jobs, I lost all my highlighted placements in the book and whenever I tried to highlight something, it lags tremendously. Is there a reason for this?

Why is it, after I downloaded the new version of steve jobs, I lost all my highlighted placements in the book and whenever I tried to highlight something, it lags tremendously. Is there a reason for this?

And all placement in which I highlighted in previous version of the book, it directs me to a completely different page and sentence in which I highlighted previously. And the frustrating is, I can't delete the false highlight.

As we were instructed I attempted to download the new Adobe Cloud to replace Adobe CS6 as it is about to expire. It had been downloading for about an hour when I lost power due to a storm. It was only off 20 minutes. When it came back up it had stopped b

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