In order to download the new iTunes update I have to enter my administrator name and password. When I enter the correct name password it won't put me through. How do I fix this?

In order to download the new iTunes update I have to enter my administrator name and password. I am having trouble.

Hi johnsherrard,
If your iPhone is currently disabled due to a password issue, you may find the following article helpful:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden

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