At my wits end with Flash Player
I've been fighting a prolem with installing flash player 8, 9, or 10.
I have narrowed it down to a registry perms problem on the main local admin account and all other sub admin accounts.
For whatever reason Win XP SP 3 and Flash Player 8, 9, 10 are the only pieces having this problem.
Microsoft has not ben able to provide any answers, so far I've not found anything of a solution.
Windows XP Pro
Internet Explorer 8.x and Mozilla Firefox 3.0.1.x
PC is less then a year old everything wored until I had to update to Flashplayer 10 from 9.
I did some crawling through the registry and found most Shockwave Player and Flash player entries missing but no way of re-writing them to the registry via installer. I ran many manual registry fixes suggested on Adobe support to date none have been successful.
Start Main Section - Date=22/10/2009 (Thursday)
Time=11:56:23
CreateDirectory: "C:\WINDOWS\system32\Macromed\Flash" (1)
Call: 445
Safety Check
Call: 116
Call: 1285
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\UserInfo.dll"
File: wrote 4096 to "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\UserInfo.dll"
CheckAdminPermissions Name = SHAOLiiN
Call: 1285
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\UserInfo.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\UserInfo.dll" (overwriteflag=1)
CheckAdminPermissions Account Type = Admin
Jump: 148
Call: 148
Call: 74
Jump: 111
GetWindowsVersion -
CheckSupportedPlatform - OS=XP
Call: 451
CheckFPPermissions
Call: 74
Jump: 111
GetWindowsVersion - XP
Call: 1285
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\fpinstall.dll"
File: wrote 8704 to "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\fpinstall.dll"
ObjectExistsAndIsOwnedBySomeoneElse = 0
Jump: 494
End Safety Check
Call: 512
CallUninstallers
Call: 1285
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: wrote 17920 to "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Call: 1285
File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\SHAOLiiN\LOCALS~1\Temp\nsx19A9.tmp\NSISArray.dll" (overwriteflag=1)
Jump: 926
IfFileExists: file "C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe" does not exist, jumping 936
IfFileExists: file "" does not exist, jumping 944
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash6.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash6a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7b.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7c.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7d.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8b.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8c.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8d.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8e.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9c.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9d.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9g.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9h.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash10.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash10a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe.manifest"
Delete: "C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9a.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9e.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9f.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9g.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9h.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10a.exe"
End Call Uninstallers
File: overwriteflag=4, allowskipfilesflag=2, name="Flash10c.ocx"
File: wrote 3979680 to "C:\WINDOWS\system32\Macromed\Flash\Flash10c.ocx"
IfFileExists: file "C:\WINDOWS\system32\Macromed\Flash\Flash10c.ocx" exists, jumping 352
File: overwriteflag=4, allowskipfilesflag=2, name="FlashUtil10c.exe"
File: wrote 257440 to "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10c.exe"
End Main Section
Section: ""
Start Post Section
Register Player
Call: 1025
If you have any suggestions or rquire more info please post.
Thanks for your help!
I'm even more concerned now after hearing back regarding my initial post. Apparently any cancellations or changes are showing as done by me using the self help platform on my BT account. This isn't the case. The actions carried out on certain dates listed on the email I received were all carried out by BT over the phone and not myself. I didn't even know it was possible to cancel a direct debit using the BT website. I thought it had to be cancelled at the bank and then a phone call to BT. I was logged onto my BT account while the phone calls were taking place but any action was carried out by BT and not myself.
BT are insisting I have no DD set up. Yet it clearly shows on my bank account that there is an active DD for BT. To confirm that, I've spoken to my bank today who have verified there is most definitely a DD set up to pay BT on the bank account. They've double checked the account number with me and it's definitely for my BT account. The bank are sending me a letter confirming it's an active DD for me to include all other details for the Ombudsman because I really feel this needs fetching to their attention.
To be fair to the person who has replied I have been told I can pay a small amount and set the DD up rather than pay in full or face restrictions. But despite BT's insistence that I have no DD set up my bank clearly states I have. I'm now going to have to cancel the DD that BT are sure isn't active and set it up again.
Incidentally the monthly payments I'm to make are £45 - less than the £60 and a lot less than the £104 previously mentioned! So on one hand I will have a satisfactory conclusion but on the other I have to still cancel a "none existent" existing DD, set a new one up and am out of pocket on bank charges caused by BT trying to take payment on the wrong date. I then have to trust they'll not do the same thing again.......
It's all like a stupid joke that's just not funny.
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Ended up with Flash Player debugger version
Hello, I have a Toshiba L675 running Windows 8.1 with IE 11 that I recently updated from Win 8. I somehow ended up with Flash Player 11.9.90.152 debugger version which I don't need. I just need the regular version.
I haven't had any success uninstalling this version so I can install the regular latest version.I've been around in many circles trying to get this done. The player does work fine when I'm viewing websites that require it.
I did the Win 8.1 update on another PC and it has the same version minus the debugger part.
I;ve checked Windows update and did remove one update related to Flash Player. I did that to get the player to play at all. If I tried to view a video say on CNN or whatever it would say you need Flash Player and provide a link to the latest player.
But like I say the player works fine now.There's a Flash Player Uninstaller if you ever need it.
-
So I'm having a problem with flash player, and was wondering if anyone has experienced the same thing, or might be able to help.
- Upgraded 2 computers to snow leopard, macbook pro laptop, and mac Pro tower (intel proc).
- Laptop has no problems, everything renders fine, and without any difficulty.
- Mac Pro doesn't display any dynamic data, text fields show up blank, some flash player controls don't work, brightcove player won't load completely... things are just not working right.
- Main browser is Safari, but same problem exists in Camino, Firefox, etc...
- I've had Safari Stand installed, but have since removed it.
- I've removed GROWL notifications completely
- I've got debug and developer menus turned on (but have that with the laptop also.)
Please see the screenshot attached. This graph should have text data on it showing the x/y axis, the key, as well as data when you mouse over each block, but doesn't show anything.
The second screen shot shows a brightcove player from our website... There should have full controls at the bottom, and nothing shows up. If I right-click, and go to 'view full screen', I can't then get out of full screen by clicking escape key on the keyboard, I have to use any player controls, or right-click again, and hit 'exit full screen'.
Anyone have any suggestions? It's something to do with my computer, rather than snow leopard, because flash works fine on my laptop, but not on the desktop. Any help is really appreciated !Hi!
I reached your post because I was having the exact same issues as you and I found a fix that worked for me! The problem is a font issue: I logged in with the guest account that had no users font installed and flash was working fine, so I logged back into my account and moved all the fonts in my 'User>Library>Fonts' folder in a folder in the desktop. Then I closed and reopened Safari and Flash was working!
In the end the problem was with a version of Arial that I had in my users' font folder: I deleted just that, put my users' font back in the folder and the problem disappeared.
I hope it hepls!
best
nicola -
Help with Flash Player- Not Playing
I recently went to a website where it said that i needed to
download the latest version of Flash Player. I followed the
directions and installed it, and the movie came up after
installation, but on the website it still said i needed to install
flash player again. I went through the other forum posts and tried
everything, but it still wouldn't show up. Then today i was on the
website and finally the video came up, but then when i refreshed
the page the video was gone and it again said i needed to install
the latest version of Flash Player. The video has shown up twice in
the past day, then says i need to reinstall again. I've tried
everything, but the videos just wont show up. Does anyone know how
to fix this for good?JDB... your problems and solutions are different (and much
more complex). Read this CAREFULLY.
Printable, lovingly formatted versions of these steps, valid
as of 9/15/2007 are available. I recommend printing them and
following along with the print version:
.doc:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.doc
.pdf:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.pdf
The issue is this: You have multiple accounts on your XP
machine. One account plays Flash no problem, the other doesn't,
although both are Administrator accounts. Or possibly you have only
one account, and that account fails to play any Flash content. In
any case if you have ANY odd trouble with the Flash Player ActiveX
control for Windows as of September 2007, these should be your
steps. And yes, you need to do both sets of steps, in order!
The cause: This is usually caused by either or BOTH of the
following problems:
1. Leftover locked bits of an old Flash Player installation
2. Registry permission errors (aka 'ACL's)
OK so what do you do about this?
ONE: Identify possibly leftover Flash player bits
a. Open C:\WINDOWS\system32\Macromed\Flash folder.
b. Download the latest FP uninstaller from
http://www.adobe.com/go/tn_14157.
c. Run the uninstaller. If you get a notice saying you need
to reboot, then reboot.
d. Look at C:\WINDOWS\system32\Macromed\Flash folder.
e. Does any file ending in .ocx remain? (flash.ocx,
flasha.ocs, flash9d.ocx etc...)
e1. If no, then you don't usually have any leftover locked
bits.
You're done with this part of the problem, proceed to TWO.
e2. If yes, then that remaining .ocx file may be locked.
Right click it
and select properties and look at the version tab.
What is the version number?
f. Is the version number Flash Player 9.0.16.0 or earlier?
f1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9.0.16.0 and earlier"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
Yes, you'll need to know how to use the command line to do
this. If you're not
comfortable with that then take your machine to someone who
is!
g. Is the version number Flash Player 9.0.28.0 or higher?
g1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9 (9.0.28.0) and later"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
In both the D and E sections above you'll need to use the
specific name of the control that remains
in the C:\WINDOWS\system32\Macromed\Flash. So if you had a
stuck flash9b.ocx[DJM1] in the folder
and version was 9.0.28.0, your uninstall command would look
like this:
UninstFl.exe -u
c:\windows\system32\Macromed\Flash\Flash9b.ocx
That said, if you have trouble running these commands it
really is necessary to find someone who knows how
to use the command line, either a friend or a local
professional. Or spend some time learning about the
command line yourself.
h. RERUN the uninstaller you downloaded earlier. This should
get rid of the remaining (now unlocked) .ocx file and fix any
registry keys associated with it.
ALL of section "ONE: Identify possibly leftover Flash player
bits" is important. BUT this locked bit problem only happens on
maybe one out of 50 machines. So most people with installation
problems such as this are not going to have locked bits.
AND even after reinstalling you may still have continued
problems with Flash Player not being recognized.
Then we have to move on to section two..
TWO: Registry Permission Problems
We have been working on Flash Player failures caused by
Windows System Registry issues. We have not been able to determine
what’s causing these permissions to change. But that change
prevents the successful installation of Flash Player ActiveX
control (used by IE Windows).
Registry permission problems can be resolved using a tool
called SubInACL, built by Microsoft to correct system registry
issues.
Symptoms: What to look for:
1. If you install Flash Player on IE and are unable to see
Flash content on any webpage
2. After installation C:\WINDOWS\system32\Macromed\Flash
will have flash 9c.ocx in it but it failed to register
3. It appears that Flash Player installed correctly, but
unable to view Flash content
4. Flash Player works on other browsers, but NOT Internet
Explorer
5. If you are missing groups in HKEY_CLASSES_ROOT Advanced
Permissions
6. If you have run registry cleaners in the past, this may
have corrupted your system
Warning: The following solution involves the Windows System
Registry. Editing or manipulating the registry incorrectly can
result in serious system damage which may require re-installation
of the operating system. If you are not comfortable editing the
registry, then take your system to a professional. If you choose to
proceed, then it is essential that you create a complete system
backup and a Windows System Restore Point before proceeding. Adobe
Systems cannot be held responsible for damage resulting from this
information.
1. Select Start > Run
2. Type in “regedit”
3. Right click on HKEY_CLASSES_ROOT
4. Select Permissions
5. Select Advanced
For Vista
Compare your permissions with the ones in this screenshot.
http://www.supportflash.com/vista_key.png
For Window XP Pro or other flavors of XP
Compare your permissions with the ones in this document
“Troubleshooting system registry issues that prevent Flash
Player installation” (scroll down to the bottom of page).
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400116
Notice any major differences, missing groups, incorrect
permissions?
How can you repair the System Registry, what's the fix
Download SubInACL from Microsoft to fix permission issues
that prevent the Flash Player Installation.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb
NOTE: The Microsoft version of the .cmd script run by
SubInACL is not be run on any XP version other than Pro. HOWEVER,
the Adobe .cmd script in the above technote is tested safe for ALL
VERSIONS OF XP!!!
If you have a Windows System Registry permission issue that
sounds like the one described above, SubINACL may be the solution.
Please note that if you have this issue on multiple accounts on one
machine you’ll need to fix each machine individually. -
Big problem with Flash Player - please read.
So i just got a new computer, and everything's fine. I get Avast, Spyware Terminator, and start going back to my usual.
I then go play a game, and it says I need a plugin, of course, Flash Player.
I click the button and go to install it: In the end, Spyware terminator blocks the downloading process with a warning message: A trojan was discovered in the download process. So everyone, if you have any problems with flash player, lowering your defenses and so on has a high chance of increasing the problem. Avoid downloading it (for now) and try to find an earlier version.
Thank you for reading this,
Someone_Who_HelpedOnly download installers from the original developers website, in this case adobe.com or macromedia.com
If you need any help, please post more information (http://forums.adobe.com/thread/657743). -
Errors on my web site started with Flash Player Release a few days ago (Mar 28, 2012)
Hi,
I have a Flash based video player on my website. This was designed and implemented based on an article vy Lisa Larson-Kelley. It has run flawlessly for several years. But, when I installed the lastest release of Flash Player a fedw days ago (Mar 28, 2012), I am now getting really annoying issues with the Flash Video Player.
I expect that I will need to place insturctions for users on how to roll back their version of Flash Player, since this latest version is broken.
But, many of the people who visit my site are not tech oriented (they are mostly friends and family, so, I don't expect that they will really roll back their version of Flash player.
I am 100% certain the issue is the latest version of Flash, since these errors never occurred until I installed the latest version.
On my work laptop, I have an older version of Flas (10.x.x) and this probelm does not happen. On my desktop PC at home, I have an older version of Flash 11 installed, and this problem does not happen (in IE9). The version of Flash PLayer 11 where the issue does *not* occur is 11.1.102.63.
On that same desktop PC, if I use Chrome, (which automatically defaults to the latest version of Flash which is 11.2.202.228, I get the problems. So, there is no question that the issue is with the latest version of Flash and not my hardware or drivers. I get the same problems on three different computers.
My website has a username and password. If someone from Adobe wants to replicate the problem send me an e-mail and I will send you the username and password.
The videoplayer on my website is at this url: http://www.jjjhi.com/TryMakingFlashVidPlayer/VideoPlaylist.html (but, you will need the username and password).
The issue is that sometimes (not always) when you select a video to play, inistead of the video loading into the panel as it should (sized as 1025 x 578), instead, all you see is the control skin. The video begins to play, but all you get is the audio. It looks like this:
You can recover from this error by using the skin control to make the image full screen, but, the video looks poor at fulls screen, because it is created at 1024 x 578. You can then get the correct size by returning from full screen, but, I don't want the pepole who visit my cif\deo playet to have to go all through that. Especially since most won't even know enough to try making the video full screen.
This doesn't happen for every video on my web site, but, once it *does* happen once...it will happen for every video selection you make.
This is unacceptable, and it absolutely a function of Flash version 11.2.202.228.
Adobe: Please fix this bug as soon as possible.
I've implemented an HTML5 based video player and have begun populating it with mp4 versions of my video clips, but, quite honestly, the playback using HTML5 is much worse than with Flash. I encoded the clips in the HTML5 player with the same Variable Bit Rates as in the F4V clips, and, in the HTML5 player, there are missed frames, and the audio can get out of sync. So, I *want* to keep using my Flash Based video player, but...if Adobe doesn;t fix this, I will just dial down my VBR till I find one that is slow enough to play in HTML5 and ditch Flash.
My HTML5 video player is here:
http://www.jjjhi.com/TryMakingNewVideoPlayer/NewVidPlayer_option1_jth.html
(again you need the username and password to use it, send me an e-mail and I will give them to you, I just don't want to post them in an open forum).
Here is a bitmap of the page: It is quite snazzy looking and is based on an excellent class from Chris Converse at Lynda.com. But, even though it is 'snazzy looking' the HTML5 player performs poorly on an under-powered machine (like my work laptop). It uses 100% CPU and misses frames and the audio loses sync. The same videos encoded with the same VBR for Flash (F4V) play great, *except for the new issue described above!!!!)
I Adobe can fix this issue with Flash Player 11.2.202.228 ASAP, else, I will have to 'downgrade' to an HTML5 based video player, that, quite honestly does not perform as well as Flash.
If you want to reproduce the problem contact me at my e-mail address: [email protected] and I'll send you the username and password.
You can then prove that the problem does not exist with prior version of Flash player (before 11.2.202.228) but *does* exist with this latest buggy release.
Thanks,
JohnThanks.
I sent the username and PW to you and Chris.
Cheers,
John -
Camera just up and stopped working with flash player. SUUUUPER annoying. Any ideas?
Hi:
Windows XP SP3 32bit, latest updates applied
Firefox 3.6.6 (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729; .NET4.0E))
IE 8.0.6001.18702
Flash Player 10,1,53,64
HP EliteBook 8530w with built-in HP camera (brand spankin' new).
So Flash Player today decided it doesn't want to work with my webcam. I have pulled my hair out trying to figure out what the problem is. The camera works fine with other video camera software, such as Adobe Flash Live Encoder 3.1, for example, or the various Microsoft cam tools. But Flash Player just won't see it. When I visit a website that uses the camera through flash, all I get is a black box. I never get the privacy screen that asks me if I would like to allow the site temporary access to my camera.If i go into my settings, and go to the camera tab, it shows my camera device in the dropdown box. But you know how if you double-click the little box under the dropdown, it should activate your camera and display a little video inside that box? That doesn't work for me. All I get is this:
It doesn't matter if I use FF or IE. I've re-installed Flash Player, both the FF version and the Ax version. To no avail. I've logged into my computer as a different user, because hell maybe it's some weird dumb thing in the Flash Player cache or something. Nope.
Now here's the super, super, super annoying part: I just recently moved to this laptop and one of the things I was looking forward to was a computer where my webcam would FINALLY work with flash player again. Yes, that's right: my old computer had this exact same problem. And in both cases, at one point the camera worked with Flash player no problem, and then at some point, it just stopped working.
This makes me think, of course, that the problem is some nefarious piece of software I've installed, but I can't think of what that is. I know the camera was working with my new computer as early as last week. Recently I've installed a bunch of software, including Adobe Media Live Encoder 3.1, Flash Professional CS5, and the Adobe Connect add-in. I've uninstalled everything except CS5, because, hey, who wants to re-install that if they don't have to? I'll do that as a last result, but the guy sitting next to me has the entire CS5 suite installed and camera works fine for him with Flash Player (same exact hardware too), so I don't think it's that. Other than that, I dunno. I've got VS2008 and 2010 installed. GoToMeeting. Office. That's about it.
So. Any ideas? Any thoughts on how I could even start to debug the issue? Logging or something? Any help is much appreciated.Yes.
Victory is mine.
VICTORY IS MINE!!!
Solution:
Go to C:\WINDOWS\system32\Macromed\Flash\mms.cfg
Set
AVHardwareDisable=1
to:
AVHardwareDisable=0
Restart your browser. Done. Camera works now.
I really want to shout this solution from the rooftops, because try Googling the solution sometime. I did. I failed. You will too. Hopefully if I use some more 18-point bold font, Google will index it faster, because that's the way it works right?
I actually had no idea that Flash Player has a folder in Windows\system32 at all, and I definitely had no idea that this file existed. I am guessing some stinking app I installed decided I needed AVHardwareDisable set to 1 for some reason (effers). I found out about the location by just lazily searching through the windows registry for "Flash Player" and eventually saw it pointing to that directory. A little more poking around and I found this file.
Those of you who actively support this forum: please keep this in the back of your mind, next time someone has audio/video input problems with Flash Player. I've found an awful lot of forum posts from people with cameras not working, and I bet a good portion of them need this fix. Reinstalling Flash Player will not fix it. Here's hoping the solution comes up in Google for the next unlucky soul. -
At my wits end with BT - can anyone help please?
This is a long and ongoing saga and so I apologise for the long post.
In February due to a change in job I needed to change the payment date of my DD payment. I did this online and received an email confirming the new payment date of the 28th. I stupidly assumed that was the date BT would take payment. The account is only used for Direct Debits and so money is put in there shortly before they're due. Over two weeks before the payment was due I received an unpaid DD letter from my bank. BT had attempted to take the payment early. I contacted BT and was assured my payment date was the 28th and they had no idea why payment had been attempted early. Later that day BT called to discuss the returned DD and I explained it was a BT error. A week later BT attempted to take the DD again. Once again I contacted them to be told my DD was definitely set up for the 28th and "there must be an error on the system" Later that day I received another call from BT to inform me my DD had been returned unpaid and again I explained that it was a BT error. Not trusting BT I cancelled the DD with the intention of making my payment online on the 28th. On 28th Feb before I had chance to make the payment I received a call from someone at BT who was mentioning late payment charges etc. I made it clear that any charges would be unacceptable as the error was down to BT and my payment wasn't actually late. I was asked to make payment over the phone but as it was difficult to understand each other I made it online and gave the payment reference number.
My online balance at this point showed as zero and so I decided against setting up another DD for BT to attempt to take money as and when they pleased. Late March I received a phone call from BT telling me my DD wasn't set up and I had an outstanding balance of £57.75. I explained I'd had a zero balance but it would appear that my online balance was showing incorrectly. The person I spoke to said he could set up a new DD for this amount but as a one off it would come out on the 13th - something to do with making sure payment was made before the new bill came out and it taking X amount of time for a DD to set up. This would be a one off payment and after it had been made I'd be contacted to set up a new DD.
On 20th April I received a call from UK based BT asking did I want to set up my new DD However to do this I would need to pay £120 over the phone. I asked why when I definitely had a zero balance, I'd received no bill and quite simply owed BT no money at that point. I was told there was a problem seeing all the data and somebody would call me back after the Easter weekend. Instead later that same day somebody else UK based phoned me asking me to set up my DD. I explained about the earlier phone call and she was confused as to why I'd been asked to pay anything as I clearly had a zero balance. I set up a new DD with her for £60 a month, payments to be made on 28th, starting 28th May. A few days after this my new bill arrived for £109.
On 5th May my bank called me to say once again BT had attempted to take the DD early but this time they'd attempted to take £109. Once again I called BT and this time spoke to an Indian gentleman who advised me to cancel the DD with my bank while I was on the phone with him, he'd cancel it at that end and then he would set up a new one. He said letters of confirmation would be sent out to me.
I sent an email to BT explaining all this and also saying I wasn't happy that they'd charged me £10 late payment charge on the new bill for unpaid DD. Had BT taken the payment when they should it wouldn't have been unpaid!! A gentleman phoned me back, assured me the £60 a month DD was set up for the 28th starting 28th May. He also emailed me confirmation of this.
On 9th May I received an email saying I had a "supplementary bill" so looked at my online account to see my bill had gone up by about £5. My DD wasn't showing as set up on the online account but I decided to leave it a couple of days before contacting BT. Later that day though I received three letters. One saying my DD had been cancelled as discussed, and two others saying my DD had been set up to be paid 28th of every month starting 28th May for the amount £104!
Before I had chance to call BT someone UK based called me to ask did I want to set up my DD as I had no payment plan set up. By this point I'd more than had enough and told her I had one email and two letters clearly saying my DD was set up and the only reason she'd be calling to ask me to do this would be if BT had cancelled the DD themselves. I refused to set up the DD yet again and she put me through to India based billing to discuss what was happening. I was told a DD wasn't set up on my account, that I couldn't set one up unless I paid my bill in full and that line restrictions are due to come into place on 29th May if the bill isn't paid in full.
Today my BT online account shows no DD set up. However my bank shows the new DD is in fact active. I have no idea when BT will take money, or for how much. I don't know what to do, do I cancel the DD and just pay all future bills in full when they come in and in doing so be penalised by BT for not paying by DD? Or do I just leave it and hope they finally get it right? Bearing in mind I've had two letters saying they're going to take £104 and an email saying £60 I can't see that happening.
It appears not one BT department speaks to the other, half the calls aren't logged and nobody at BT listens to the customer. I have spoken to Ofcom about this and they've advised me to give BT one more chance to sort this out and then go to the Ombudsman. I've just come across the forums and so am giving this a try to see if I can get any joy here.
At some point during all this I spoke to somebody UK based who told me to send my bank charge letters to BT which I have done but as yet have heard nothing in return! I've lost track of how many people I've spoken to and am at my wits end with it all.
Solved!
Go to Solution.I'm even more concerned now after hearing back regarding my initial post. Apparently any cancellations or changes are showing as done by me using the self help platform on my BT account. This isn't the case. The actions carried out on certain dates listed on the email I received were all carried out by BT over the phone and not myself. I didn't even know it was possible to cancel a direct debit using the BT website. I thought it had to be cancelled at the bank and then a phone call to BT. I was logged onto my BT account while the phone calls were taking place but any action was carried out by BT and not myself.
BT are insisting I have no DD set up. Yet it clearly shows on my bank account that there is an active DD for BT. To confirm that, I've spoken to my bank today who have verified there is most definitely a DD set up to pay BT on the bank account. They've double checked the account number with me and it's definitely for my BT account. The bank are sending me a letter confirming it's an active DD for me to include all other details for the Ombudsman because I really feel this needs fetching to their attention.
To be fair to the person who has replied I have been told I can pay a small amount and set the DD up rather than pay in full or face restrictions. But despite BT's insistence that I have no DD set up my bank clearly states I have. I'm now going to have to cancel the DD that BT are sure isn't active and set it up again.
Incidentally the monthly payments I'm to make are £45 - less than the £60 and a lot less than the £104 previously mentioned! So on one hand I will have a satisfactory conclusion but on the other I have to still cancel a "none existent" existing DD, set a new one up and am out of pocket on bank charges caused by BT trying to take payment on the wrong date. I then have to trust they'll not do the same thing again.......
It's all like a stupid joke that's just not funny. -
Weird error message with flash player 10
I have some problems with some content played with flash
player 9. I get an error dialog up in firefox and it ask me to
dismiss or continue flash player 9 ?Hi,
Are you using Afcs to build you application ? Is so, then
please us know the details of the error. This forum is for
developers using Adobe Flash Collaboration Service to build their
applications.
Thanks
Hironmay Basu -
Problem exist only on YouTube. When i want get full screen, I have black screen with audio. If I click few times full screen button it helps, but I want to go to full screen by one click.
If i turn off hardware acceleration everything is ok but vids looks terrible.
I have this problem with Flash Player 10. No 9 works good, but some websites wants no. 10Generaly FP works, but problem is that i must press few times full screen button. Now i have turn off hardware accelleration, but movies are quite bad.
I have already installed newest graphic drivers but it didn't help.
Everything was good unless Flash Player and Mozilla notificated that update is necessary :< -
High CPU usage with flash player
hi ive just recently bought an emachines em250 netbook and when using most websites with flash it works ok normally around 30 - 40% cpu usage, however when i use itv player it increases the cpu usage to 95% meaning it runs slow. i am not running anything else in the background and when i check task manager it shows internet explorer and system idle are using all the cpu. I read that its a glith with flash player 10 and installing flash player 9 fixes the problem, but i have tried this and it doesnt. any suggestions? my operating system is windows xp.
hi ive just recently bought an emachines em250 netbook and when using most websites with flash it works ok normally around 30 - 40% cpu usage, however when i use itv player it increases the cpu usage to 95% meaning it runs slow. i am not running anything else in the background and when i check task manager it shows internet explorer and system idle are using all the cpu. I read that its a glith with flash player 10 and installing flash player 9 fixes the problem, but i have tried this and it doesnt. any suggestions? my operating system is windows xp.
-
Having Major Issues with Flash Player
Using IE 8, 64 bit, flash player 11.4.402.287
Having major issue with flash player! can not play a lot of games on FB. Games tell me that i need to update my Flash Player, PC says I have the latest version installed already.Ok, thought i would uninstall/reinstall...no go. Will not uninstall, says I need to close IE...which none are open. This issue has been going on for weeks now. I have done everything the help said to do and still not working. I need HELP!im using the recent adobe flash player
windows XP, internet explorer, 10.045.2, 32bit
im not sure how this works, but im sure all that is correct:)
if you need additional infomation, just let me know -
Having trouble with Flash Player in regards to youtube
Hello,
Recently I started having trouble with Flash Player in regards to using it with youtube. Sometimes all I see is a blank white screen and sometimes I do see the video with no surrounding youtube webpage or suggested videos etc. Nothing has changed on my computer as far as I know except the usual updates etc. I have tried uninstalling Flash Player and reinstalling with no luck. I even tried an older version. I am running windows XP and IE and have McAfee for my anti-virus. I am not the most computer savy person in the world and could sure use some help.
Thanks,
RonHitomi,
Thanks for the links. I am pretty sure it is not a problem with Flash Player itself but something else that is causing this. I don't know how to do a "screen shot", but even if I did I don't know that it would do anygood to show that because the youtube video screen and surrounding webpage only show for a second and then it goes totally white.
Pat,
Here is what I found:
Intel(R) 82915G/GV/910GL Express Chipset Family
Driver Provider Intel corporation
Driver Date 6/8/2005
Driver Version 6.14.10.4332
Digital Signer Microsoft Windows Hardware Compatability Publis
Update:
This morning after doing some further reading and research on the Internet I tried running youtube in the "InPrivate Browsing" window and youtube worked fine. So thinking I should delete my Internet Browing History, Cache, and Cookies, based on what I read I went ahead and did that but it still doesn't want to work. I think I did the deletions correctly? As I mentioned above I am not very computer savvy but can get by on the basics. Where should I go from here based on this info?
Thanks,
Ron -
Whats new with Flash Player 9.0
Hi all ..
i want to know whats new with flash player 9.0. what are the
new features etc..
thanks in advance> He is using stopAllSounds to stop sounds that are in
seperate swfs on an html page. I tested it, and it does not work.
In my
> tests
> I put 3 swfs on an html page (not loaded into each
other). On the third swf I have the stopAllSounds command. It stops
only it's
> own sound in the third swf but has no effect on one.swf
and two.swf's sound.
> The thing is I don't know if stopAllSounds ever worked
across separated swfs before in players before version 9.
> tralfaz
I have confirmed his complaint. stopAllSounds works correctly
across multiple swfs on an html page using Flash player 8 but not
with Flash Player 9.
Incidentally, there is another big "improvement" (they say)
that prevents you from uninstalling the Flash 9 player without
running
their uninstaller exe. Unfortunately, their uninstaller
uninstalls all flash player versions (not just version 9) from ALL
browsers
so if just want to remove player 9 from IE you are forced to
also uninstall it from FireFox etc as well. Great, huh?
tralfaz -
Shutterfly requests 10.6 or lower to produce a video with flash player what can I DO?
SHUTTERFLY requests 10.6 or lower to produce a video with flash player what can I DO?
Install 10.6 or lower. http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html
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