At only 15 months of age, my MacPro crashed yesterday! Any idea how I can save my hard disk from being destroyed if I hand it in for repair?

Open it up. Buy a new replacement drive. Install Mac OS. Then give it to them if you still have trouble.
As for the install failing,
I never do the older "archive and install"
I format and initialize first, even zero the drive, and only then install.
of course all the data is lost.
Data Rescue 3 demo can scan a drive but you need to have setup a 2nd boot drive to work from, AND you would need part of that 2nd drive partition for recovery of data. 30-50GB system partition and 150% the size of the drive you want to recover.
TimeMachine I never adopted or liked but 350% and would only use as secondary backup with cloned copy of your drive.
Backups can be scheduled, run at night or weekend or both, a weekly clone and daily sets.
Disk Warrior 4.2+ is another $100 (DR3 is about same but demo is free to try).
A spare external drive case $30? and TWO hard drives, a replacement and backup/recovery $100 each?
Just some ideas to throw out there....
Bootable clones though you will find are very useful, handy.
I like the small 40GB emergency boot partition - put one on your TimeMachine drive etc.
LION: the one good thinig: it has a recovery mode partition and new Macs have "net install" feature and minimal hardware diagnostic over the internet to do Apple Hardware Test. Lion $30 and might actually want to install it on external.
So DO try installing OS X on one of your external drives - create 40GB volume just for that - if you can please.

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I want to sync tasks in Outlook with my iPhone. I have tried Toodledo (not good) and Todo. Todo works, but it cuts off most of the text. I only get the beginning of my (long) lists. Any ideas how I can solve this problem?

I want to sync tasks in Outlook with my iPhone. I have tried Toodledo (not good) and Todo. Todo works, but it cuts off most of the text. I only get the beginning of my (long) lists. Any ideas how I can solve this problem? I starting to regret that I switched to iPhone...

Usually if you have some kind of hardware failure there is some beeping during POST or most motherboards now have LED indicators to produce and error message based on the type of failure
So if its bad memory, not place properly, mismatched, processor not inserted properly, mismatched voltage or voltage connector not present etc it beeps or generates the error id.
Power supplies can be tested for failure. There are some walk throughs for testing just them with a switch, paperclip or a jumper (I'd suggest not doing this if you are not familiar with the dangers of electricity).
Memory can be tested with memory diagnostics programs like Memtest+
Processors can overheat if the proper precautions have not been taken usually you will get a POST beep or error code for that.
If the motherboard has no response then do the basics first:
Check power connectors and power supply. Once you determine that is not the case move on to other items like graphics cards in all the way or memory.

The wifi i have been using for months quit working yesterday. any ideas how to fix this?

the wifi i have been using for months quit working yesterday. any ideas how to fix this?
HELP!!!

Is your Wi-Fi visible?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
iOS: Troubleshooting Wi-Fi networks and connections
Did you check your router?
iOS: Recommended settings for Wi-Fi routers and access points

Safari status bar disappears. I have tried clicking on show status bar and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page only full screen or close the browser. Any idea how the rectify this

Safari status bar disappears. I have tried clicking on show status bar, under the View tab and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page, only full screen or close the browser. Any idea how the rectify this issue?

One enters and exits full-screen with control+command+F keys. This is on the View menu in Safari. Optionally, the green traffic light in your browser title bar, if you roll over it, has the full-screen control it it. While in full-screen mode with Safari, moving your mouse pointer virtually up, and off-screen reveals the Safari title bar again, and you can click the green traffic light to exit full-screen mode.
You can hide/show the status bar by simply typing command+/. This too, is on the Safari View menu. and in 10.10.1 — it works reliably for me.

When I launch I message it freezes my computer and eventually crashes. Any idea how to fix this?

My imessage works with my ipad and iphone but when I launch imessage on my computer, it just freezes the computer and then eventually crashes. Any idea how to fix this?
Thanks!

My imessage works with my ipad and iphone but when I launch imessage on my computer, it just freezes the computer and then eventually crashes. Any idea how to fix this?
Thanks!

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

Are you using a Mac? It sounds like you are using his computer to sync to. If this is the case, then it will sync to all of his stuff unless a new user is created with your personal stuff on it.
When you want to sync your iPhone to that computer, switch to your user first, and then everything will sync with your stuff. If he wants to hook up his iPhone to sync it, then he needs to switch back to his own username first.

I have music in the cloud but only plays one at a time, anyone have any idea how to solve this please?

I have music in the cloud but only plays one at a time, anyone have any idea how to solve this please?

- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
You may have t opurchase one. Some only do a limited number of transfers without paying.
- Make a backup of yur iPod by connecting the iPod to the computer and right clicking on the iPod under devices in iTunes and selecing Backup.
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Re: " notes" app - about 30 entries have disappeared. I have only 5 left. Any idea how I can retrieve them?

Re: "notes" app - about 30 of my entries have disappeared today. I have only 5 left. Any idea how I can retrieve them?

You might try this if you use iCloud.
http://support.apple.com/kb/ht1766

I have Itunes on my PC. For some reason, I now have only one song in my library. I can still access my songs through my hard drive but they don't show up on Itunes anymore. Any idea how I can fix this?

I have a lot of songs in my Itunes library. However, for some reason, they have disappeared and I only have one song left. When I check under My Music, I can see all the songs but can't access them through Itunes. Any idea why this happended and how I can fix it?

I think I fixed this problem a few years ago by literally copying and pasting all my audio content into the iTunes library folder. I can't remember what is called of the top of my head and I don't know if this will still work.

Hi, my iMac keeps on crashing since I moved home. Diagnostic on disk gives me no problem. Below is the log after the latest crash. Any idea on what can it be?

Interval Since Last Panic Report: 4383 sec
Panics Since Last Report:          1
Anonymous UUID:                    ED0E9E5D-0022-AE9F-C7F8-76240B99E5D3
Sat Nov 30 18:54:44 2013
panic(cpu 2 caller 0xffffff802fcf8719): "hfs_getnewvnode: bad ca_blocks (too small)"@/SourceCache/xnu/xnu-2050.48.12/bsd/hfs/hfs_cnode.c:1224
Backtrace (CPU 2), Frame : Return Address
0xffffff812123b140 : 0xffffff802fa1d636
0xffffff812123b1b0 : 0xffffff802fcf8719
0xffffff812123b2b0 : 0xffffff802fd1b30c
0xffffff812123b410 : 0xffffff802fd1ab4b
0xffffff812123b4b0 : 0xffffff802fb17889
0xffffff812123b520 : 0xffffff802fadf1f5
0xffffff812123bd80 : 0xffffff802fae0e1c
0xffffff812123bf50 : 0xffffff802fde97ba
0xffffff812123bfb0 : 0xffffff802facf453
BSD process name corresponding to current thread: backupd
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide:     0x000000002f800000
Kernel text base: 0xffffff802fa00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 4135924394520
last loaded kext at 3656439838337: com.apple.filesystems.afpfs          10.0 (addr 0xffffff7fb1e39000, size 348160)
last unloaded kext at 323124799272: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7fb1e0d000, size 57344)
loaded kexts:
com.apple.filesystems.afpfs          10.0
com.apple.nke.asp_tcp          7.1.0
com.apple.filesystems.smbfs          1.8.4
com.apple.driver.AppleBluetoothMultitouch          75.19
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
com.apple.driver.AGPM          100.13.12
com.apple.driver.ApplePlatformEnabler          2.0.7d2
com.apple.driver.X86PlatformShim          1.0.0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.4.7fc4
com.apple.driver.AppleMikeyDriver          2.4.7fc4
com.apple.driver.AppleUpstreamUserClient          3.5.12
com.apple.driver.AppleSMBusPCI          1.0.11d1
com.apple.GeForce          8.1.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics          8.1.6
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.AppleLPC          1.6.3
com.apple.driver.AppleIntelFramebufferCapri          8.1.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.5
com.apple.driver.AppleSDXC          1.4.3
com.apple.driver.AppleUSBHub          635.4.0
com.apple.driver.AppleAHCIPort          2.6.6
com.apple.driver.AirPort.Brcm4331          615.20.17
com.apple.iokit.AppleBCM5701Ethernet          3.6.2b4
com.apple.driver.AppleUSBXHCI          635.4.0
com.apple.driver.AppleUSBEHCI          621.4.6
com.apple.driver.AppleACPIButtons          1.8
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.8
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
com.apple.security.SecureRemotePassword          1.0
com.apple.driver.AppleBluetoothHIDKeyboard          170.2.4
com.apple.driver.AppleHIDKeyboard          170.2.4
com.apple.driver.IOBluetoothHIDDriver          4.1.7f2
com.apple.driver.AppleMultitouchDriver          237.4
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.4.7fc4
com.apple.iokit.IOAudioFamily          1.9.2fc7
com.apple.kext.OSvKernDSPLib          1.12
com.apple.nvidia.gk100hal          8.1.6
com.apple.NVDAResman          8.1.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOAcceleratorFamily          74.15
com.apple.driver.AppleHDAController          2.4.7fc4
com.apple.iokit.IOHDAFamily          2.4.7fc4
com.apple.driver.AppleThunderboltEDMSink          1.2.0
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOBluetoothFamily          4.1.7f2
com.apple.driver.AppleSMC          3.1.5d4
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.driver.IOPlatformPluginFamily          5.4.1d13
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.3.2
com.apple.driver.AppleUSBMergeNub          621.4.6
com.apple.driver.AppleUSBComposite          621.4.0
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.7.7
com.apple.iokit.IOAHCIFamily          2.5.1
com.apple.iokit.IOUSBUserClient          630.4.4
com.apple.iokit.IO80211Family          530.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          635.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.8
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3

The Time Machine backup data on the network device is corrupt. The first thing you should do, if that's your only backup, is to make another complete backup to a locally attached storage device. One backup is never enough to be safe. Network backups are less reliable than local ones.
After that, hold down the option key and select Verify Backups from the Time Machine menu in the menu bar (not the Dock icon.) This operation may take a long time. If the menu-bar icon (a clock that runs backwards) isn't showing, check Show Time Machine in menu bar in the preferences.
If you continue to get panics, erase the backup device. With an AirPort device, you do that from within the AirPort Utility application; see its built-in help for details. All backups will be lost, so don't do this until you've backed up to another device. After erasing, select the device again as a backup destination in the Time Machine preference pane. The first backup should be made over a wired connection, if possible.
If you still have problems after erasing the device, it should be replaced.

My wife just bought her first Iphone a 4s a fwe months ago, its secondhand a few months ago but it came with ios7. Now the phone has stopped working and is asking to be registered with a Developer Program portal any ideas how I can fix this for her?

my wife just boughtnher first apple an iphone4s she got it secondhand about last july , it came with ios7 which had not been released but today its stopped working and asking to be registered with a developers program, how can I restore her phone and hopefullykeep her current data. Please keep your answer simple we are not it people thanks.

Well, you have your answer perhaps as to why the phone was being sold in the first place - rather than being a registered developer, the previous owner probably downloaded and installed an illegal copy of iOS 7 beta on the phone and it has now bricked the phone. Some people did this and of course they could not wait to get their hands on iOS 7, but now it has been released officially, everybody moans.
The only thing you can do is try resetting the phone again. Connect it to iTunes and install iOS 7.0.2 and restore it as new and see if that works. This might help the phone but will not preserve data.
If it still won't work, then I suggest that you confront the previous owner of the phone and return it for a full refund and start again, but this time buy the phone from a legitimate source.

My iPhone only works on iOS 3.1.3. Any ideas how to make it work on iOS 4.2.1?

Hi guys
I just bought an iPhone 3G very cheap, for 20$. Its battery puffed up and pushed up the screen a little bit, and also it broke about 3 screws on the right side, so the vibrator is not working in it. By the way, i bought a new battery, and everything was fine.( The screen has no errors, the phone functionality is 100%, the buttons are fine.) i noticed, that the phone restarts, or just switches off in 5 minutes. I restored it, (iOS4.2.1) setting as new iPhone and it continued to restart. So I tried install an iOS 3.1.3 on it, and now it's working, but I'm wondering why is this happening, and how can I install iOS 4.2.1 on it without these restarts.
Thanks for help

Your phone is unsupportable. If it weren't for the physical damage and the fact that you opened it up and attempted repair yourself, you also downgraded iOS, meaning no one here or at Apple can help you at all.
At least you're only out $20, plus the cost of the battery you bought.

My iPad 1 keeps crashing especially when I am looking something up online. Also when I am Googling something. Any ideas how I can fix this?

My iPad keeps crashing when I am online, looking something up on Google or using an App. Can any solve my issue?

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

I'm unable to download iMovie/iphoto, as i didn't buy the mac brand new, it only gives me the 'accept' button when i try to download, i don't mind purchasing, it just doesn't give me the option. any ideas how i can get around this?

I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on. So i went through all the set up steps when switching it on for the first time.
My problem is that iPhoto and iMovie are not installed, and when i go to the app store the icons have an accept button, it then prompts me for my apple ID, obviously these a registered to the original owner, and says i need that ID in order to download them, or i'll have to purchase them.
I'm happy to purchase them, but it doesn't give me that option, every time i search for them in the app store they always come up with the accept option and no purchase option.
Any idea how i can get round this would be great fully appreciated.

I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

At only 15 months of age, my MacPro crashed yesterday! Any idea how I can save my hard disk from being destroyed if I hand it in for repair?

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