Audible alert that customer has disconnected?

Hello,
Our agents have asked if an audible alert can sound when a caller disconnects.
Their complaint is that if the customer is on hold and hangs up, they will be placed into the "Work" state and not know it until they return to their desk.  This impacts their daily stats.  This happens when they have left their desk to get help from a supervisor or work at a lab station (they use wireless headsets).
We are on UCCX 8.5xx and use 6921 phones for our agents.
Any input would be appreciated.
Thanks!

Short of the PC-based workflow that David mentioned the only way I could envisioning this happening would be with a custom TCL script on the voice gateway. It should be able to play a tone into the RTP stream upon receiving the disconnect event from the PRI before telling CUCM about the disconnect. There is no pre-built code for this to my knowledge so you'll need some developer skills.
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