Auth against trsuted domain - 500 Internal Server Error Invalid index.(1413

Hi all,
        we are publishing a SAP portal via ISA 2006. <br /><br />
I have eventually managed to get single sign on working all the way through for company.local users, however we also have a domain where all our customer accounts sit - extcustomers.local, which has a two way trust with company.local. <br /><br />
When logging on with a company.local account, via an ISA form, and we are getting an error below.<br /><br />
<strong>"500 Internal Server Error. Invalid index. (1413) " </strong><br />
I'm struggling to find why this error is occuring - and was hoping you guys may be able to point me in the right direction. <br />
Also in Portal Logs  i can see the fallowing.<br />
LOGIN.FAILED<br />
User: N/A<br />
Authentication Stack: ticket<br /><br />
Login Module                                                               Flag        Initialize  Login      Commit     Abort      Details<br />
1. com.sap.security.core.server.jaas.EvaluateTicketLoginModule             SUFFICIENT  ok          false                 true       <br />
2. com.sap.security.core.server.jaas.SPNegoLoginModule                     OPTIONAL    ok          exception             true       Failure unspecified at GSS-API level (Mechanism level: Integrity check on decrypted field failed (31))<br />
3. com.sap.engine.services.security.server.jaas.BasicPasswordLoginModule   REQUISITE   ok          false                 false   <br />  
4. com.sap.security.core.server.jaas.CreateTicketLoginModule               OPTIONAL    ok          false                 true       <br />
And Fallowed by .<br />
<strong>CreateContext failed: GSSException: Failure unspecified at GSS-API level (Mechanism level: Integrity check on decrypted field failed (31)) </strong><br />
[EXCEPTION]<br />
GSSException: Failure unspecified at GSS-API level (Mechanism level: Integrity check on decrypted field failed (31)) <br />
at sun.security.jgss.krb5.Krb5Context.acceptSecContext(Krb5Context.java:734) <br />
at sun.security.jgss.GSSContextImpl.acceptSecContext(GSSContextImpl.java:300) <br />
at sun.security.jgss.GSSContextImpl.acceptSecContext(GSSContextImpl.java:246) <br />
at com.sap.security.core.server.jaas.SPNegoLoginModule.doHandshake(SPNegoLoginModule.java:749) <br />
at com.sap.security.core.server.jaas.SPNegoLoginModule.login(SPNegoLoginModule.java:365) <br />
at com.sap.engine.services.security.login.LoginModuleLoggingWrapperImpl.login(LoginModuleLoggingWrapperImpl.java:185) <br />
at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:70) <br />
at java.security.AccessController.doPrivileged(Native Method) <br /><br />
at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:181) <br />
at com.sap.engine.system.SystemLoginModule.login(SystemLoginModule.java:90) <br />
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) <br />
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) <br />
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) <br />
at java.lang.reflect.Method.invoke(Method.java:324) <br />
at javax.security.auth.login.LoginContext.invoke(LoginContext.java:675) <br />
at javax.security.auth.login.LoginContext.access$000(LoginContext.java:129) <br />
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:610) <br />
at java.security.AccessController.doPrivileged(Native Method) <br />
at javax.security.auth.login.LoginContext.invokeModule(LoginContext.java:607) <br />
at javax.security.auth.login.LoginContext.login(LoginContext.java:534) <br />
at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.getLoggedInUser(SAPJ2EEAuthenticator.java:149) <br />
at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.getLoggedInUser(AuthenticationService.java:303) <br />
at com.sapportals.portal.prt.connection.UMHandler.handleUM(UMHandler.java:96) <br />
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:186) <br />
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524) <br />
at java.security.AccessController.doPrivileged(Native Method) <br />
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407) <br />
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) <br />
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156) <br />
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) <br />
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321) <br />
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377) <br />
at com.sap.portal.navigation.Gateway.service(Gateway.java:126) <br />
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) <br />
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) <br />
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) <br />
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386) <br />
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364) <br />
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039) <br />
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265) <br />
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) <br />
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) <br />
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process<br />(ApplicationSessionMessageListener.java:33) <br />
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) <br />
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) <br />
at java.security.AccessController.doPrivileged(Native Method) <br /><br />
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102) <br />
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
<br /><br />
Any Ideas regarding would be greately appritiated.<br /><br />
Kind Regards,<br />
vamsi<br />
Edited by: Vamsi Krishna Koganti on Jun 30, 2009 8:01 AM
Edited by: Vamsi Krishna Koganti on Jun 30, 2009 9:27 AM
Edited by: Vamsi Krishna Koganti on Jun 30, 2009 5:41 PM

Hi All,
Thanks for having a look at this.
The Problem is that at ISA wron g server is maintained and wrong service principal name is maintained adn after changing this the problem is solved.
From the research i can say that there are 2 things  we need to look at  when we have this issue.
1. Password
2. Serviceprincipalname
Kind Regards
Vamsi

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    Winnie Liang
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    ===57===
    ===64===
    ===72===
    ===89===
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    import javax.servlet.http.*;
    import java.io.*;
    import javax.naming.*;
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        out.println("<HTML><HEAD><TITLE>");
        out.println(title);
        out.println("</TITLE></HEAD><BODY>");
        try{
        Calc theCalculation;
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       String strMult =
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       Integer integerMult = new Integer(strMult);
       multiplier = integerMult.intValue();
       socsec = request.getParameter("SOCSEC");
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        double bonus = 100.00;
        theCalculation = homecalc.create();
        calc = theCalculation.calcBonus(multiplier, bonus);
        }catch(Exception CreateException){
           CreateException.printStackTrace();
    //Display Data
        out.println("<H1>Bonus Calculation</H1>");
        out.println("<P>Soc Sec: " + socsec + "<P>");
        out.println("<P>Multiplier: " + multiplier + "<P>");
        out.println("<P>Bonus Amount: " + calc + "<P>");
        out.println("</BODY></HTML>");
        out.close();
      public void destroy() {
        System.out.println("Destroy");
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    Thanks

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         at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:173)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:551)
         at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:551)
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    |#]
    [#|2009-07-29T10:25:36.770+0530|SEVERE|SJS Portal Server|debug.com.sun.portal.desktop.mfwk|ThreadID=19; ClassName=com.sun.portal.desktop.mfwk.MfwkPSServiceAdaptor; MethodName=stopTransaction; |PSDT_CSPDMF0003: Mfwk Stop transaction error: Invalid transition for this transaction|#]
    Please provide me the solution to solve it.
    Thanks in advance.

    By the wat what version of application server are you running and how is your portal deployed, i.e portal deployed on seprate machine and access manager on another?
    To disable security login into your application server console e.g https://localhost:4848
    -> Click configurations on the left to expand it
    -> click arrow on the server instance configuration to expand it (this is the instance you used to deploy portal server e.g "server" )
    -> click JVM Settings on the right you will see four tabs
    -> click JVM options, a list of values is displayed
    -> tick "-Djava.security.manager" and "-Djava.security.policy=${com.sun.aas.instanceRoot}/config/server.policy" and click delete
    -> restart the server and try accessing the developer sample.
    Send me the error message if any after doing this and If this does not wok, add back the values.
    regards

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