Automatically Create MS Word through Activities or WorkFlow

Hello, how can I automatically create a MS Word document from an activity or ar event using a WorkFlow?
I need to create a MS Word document when a case, from Interaction Center is closed, I mean, when the case's status change.
Thanx!

hi,
  try using the std functional module to download MSword format from CRM ,directly in se37 dialogue mode,if it is working fine then with abapper's help u can achieve this.
i will try and get u the FM soon.
  reward if helps !!!!!

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