Badly need your help: How to fix my iphone 3gs restoration problem

it's been for a month now that i could not use my iphone 3gs.  i encountered some problem which i have difficulty to fix or resolve the problem: Currently my iphone 3gs is in recovery mode (which it seems got stucked). When I plug my iphone to restore it via itunes the message appeared as follows: The iPhone"iPhone" could not be restored. An unknown error occurred (1).  I already tried to search the web but could not find any suggestion how to fix it.  If there's anymore that encountered the same problem, I highly appreciate if you could assist me step by step.  By the way, i bought my iphone 3gs "open or unlocked", so I don't jailbrake.  thanks.

You could try to use another USB port, check your security software settings or see if you can restore on another computer.
iTunes for Windows: Troubleshooting security software issues

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