Bandwidth throughput

I have question about bandwidth throughput. Here's what I have:
Private link between Las Vegas, NV and Waterloo Canada
100Mb
69ms latency
Max. Theoretical throughput would be 7Mbps
If I copy a file on windows 7 computers to/from, should it be achieving the 7Mbps over the link; in perfect conditions? If it is less than that, and no other network problems are present, should I be contacting the provider to have them look at the link?
For Ex.
254MB file took 9m45s to copy
254MB/9.75 = MB per minute
26 MB per minute
*8 (to change to bits)
208000000 Mbpm
/60 (60s in a minute)
3.47Mps (about half of the theoretical max)
If I am the only one using that link, should I be getting 7Mbps every single time?
I also did some iperf tests with a 64K window. It almost matches the theoretical limit.
iperf results:
[156]  0.0-600.1 sec   591 MBytes  8.26 Mbits/sec

Hi,
What's bad in contacting the provider to have them look at the link?
Regards
Thanveer
"Everybody is genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is a stupid."

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