BB cannot send emails on my own offic domain

Hello BB geniuses,
Just yesterday all of BB in the company (using BIS) cannot send messages from our own domain(xyxy.com) it can send to all other domain like yahoo, gmail etc... It gives a check mark on all the sent the messages but when i check my domain emails its not there where as on gmail it was there????
All of my colleagues (20 of them) have the same problem. I check the provider they said everything is OK on their sides....
Can you please let me know if i need to reconfigure my exchange server??? or it just the BB issues..
Need your help...
Thanks
Bertoso

Hey bertoso,
Sounds like its a firewall issue. Probably going to need to have the BlackBerry Internet Service IP ranges white listed on your mail server. Have a look at this article for a list of the IP ranges that need to be white listed.
Firewall and connection requirements for the BlackBerry Internet Service
Let us know how you make out.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Moderator's note: Email address edited to be more generic for privacy reasons.
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