Being in process and RE

Question

Hi,
I have return sales order (RE) and when I clicks the document flow, system shown the following:
Return Order     (Being Processed)
     RE Credit Return    (Completed)
     Accounting Doc     (Not Cleared)
why is a Return order indicates "being processed" despite invoice indicated completed??
tuff

Answer 1

Hi Tuffy,
If the returns billing is order related then we can directly issue credit note to the customer and delivery can be done at a later point of time. But this is at the company's risk or if there is any mismatch between the credit given and the amount of goods received a debit note can be raised.
In one of the scenarios I had seen customers of a country demanded for credit immediately when returns order is created. Hence we created an order related billing for the customer and delivery is done at a later point of time.