BEx Login error - Termination occurred in the ABAP program "CL_GUI_FRONTEND

Question

Dear All,
I am having error when i am trying to login in BEx Analyser / Quary Designer 7.0
i am using the same user ID password as when i used to login to SAP BW through Logon pad.
but still i am having the error "Name or Password is incorrect. (repeat logon)"
I did try RRMX in BW, i got
Runtime Errors         RAISE_EXCEPTION
Information on where terminated
    Termination occurred in the ABAP program "CL_GUI_FRONTEND_SERVICES======CP" -
     in "GUI_DOWNLOAD".
    The main program was "RRMX_START_EXCEL ".
    In the source code you have the termination point in line 89
    of the (Include) program "CL_GUI_FRONTEND_SERVICES======CM012".
the program in the error dump as
CALL FUNCTION 'GUI_DOWNLOAD'
       EXPORTING
            BIN_FILESIZE              = BIN_FILESIZE
            FILENAME                  = FILENAME
            FILETYPE                  = FILETYPE
            APPEND                    = APPEND
            WRITE_FIELD_SEPARATOR     = WRITE_FIELD_SEPARATOR
            HEADER                    = HEADER
            TRUNC_TRAILING_BLANKS     = TRUNC_TRAILING_BLANKS
            WRITE_LF                  = WRITE_LF
            COL_SELECT                = COL_SELECT
            COL_SELECT_MASK           = COL_SELECT_MASK
            DAT_MODE                  = DAT_MODE
            CONFIRM_OVERWRITE         = CONFIRM_OVERWRITE
            NO_AUTH_CHECK             = NO_AUTH_CHECK
            CODEPAGE                  = CODEPAGE
            IGNORE_CERR               = IGNORE_CERR
            REPLACEMENT               = REPLACEMENT
            WRITE_BOM                 = WRITE_BOM
            TRUNC_TRAILING_BLANKS_EOL = TRUNC_TRAILING_BLANKS_EOL
            WK1_N_FORMAT              =  WK1_N_FORMAT
            WK1_N_SIZE                =  WK1_N_SIZE
            WK1_T_FORMAT              =  WK1_T_FORMAT
            WK1_T_SIZE                =  WK1_T_SIZE
            SHOW_TRANSFER_STATUS      = SHOW_TRANSFER_STATUS
       IMPORTING
            FILELENGTH              = FILELENGTH
       TABLES
            DATA_TAB                = DATA_TAB
            FIELDNAMES              = FIELDNAMES
       EXCEPTIONS
            FILE_WRITE_ERROR        = 1
            NO_BATCH                = 2
            GUI_REFUSE_FILETRANSFER = 3
            INVALID_TYPE            = 4
            NO_AUTHORITY            = 5
            UNKNOWN_ERROR           = 6
            HEADER_NOT_ALLOWED      = 7
            SEPARATOR_NOT_ALLOWED   = 8
            FILESIZE_NOT_ALLOWED    = 9
            HEADER_TOO_LONG         = 10
            DP_ERROR_CREATE         = 11
            DP_ERROR_SEND           = 12
            DP_ERROR_WRITE          = 13
            UNKNOWN_DP_ERROR        = 14
            ACCESS_DENIED           = 15
            DP_OUT_OF_MEMORY        = 16
            DISK_FULL               = 17
            DP_TIMEOUT              = 18
            FILE_NOT_FOUND          = 19
            DATAPROVIDER_EXCEPTION  = 20
            CONTROL_FLUSH_ERROR     = 21
            OTHERS                  = 22.
  IF SY-SUBRC <> 0.
    case sy-subrc.
      when 1.
        RAISE FILE_WRITE_ERROR.
      when 2.
        RAISE NO_BATCH.
      when 3.
        RAISE GUI_REFUSE_FILETRANSFER.
      when 4.
        RAISE INVALID_TYPE .
      when 5.
        RAISE NO_AUTHORITY.
      when 6.
        RAISE UNKNOWN_ERROR.
      when 7.
        RAISE HEADER_NOT_ALLOWED.
      when 8.
        RAISE SEPARATOR_NOT_ALLOWED.
      when 9.
        RAISE FILESIZE_NOT_ALLOWED.
      when 10.
        RAISE HEADER_TOO_LONG.
      when 11.
        RAISE DP_ERROR_CREATE.
      when 12.
        RAISE DP_ERROR_SEND.
      when 13.
        RAISE DP_ERROR_WRITE.
      when 14.
        RAISE UNKNOWN_DP_ERROR.
  >>>>when 15.
        RAISE ACCESS_DENIED.
krish

Answer 1

Hello,
the same type of problem was solved today this way (it´s due to a local client problem):
Start users local SAP GUI
In the left upper corner of SAP GUI select the menue and -> options.
Delete all cache files of SAP GUI and browse the local SAP GUI download folder of the users workstation. Rename the files in the download/workdir folder for example to *_old.
Logon to SAP system again, run RRMX again -> confirm download of bex config file -> Excel sheet should open now.
Important: also the end user has to configure some excel addin options (bex) otherwise the excel sheet will be blank / empty.
BR,
Alessandro