BI publishing report issue on HP-UX cluster

Dear All,
I have a problem about BW publish report .
Our customer has three BI systems (PRD, QAS, DEV) and three BOE system (XIR3.1).
Those systems are installed on HP-UX.
BOE QAS and DEV system used Tomcat, BOE PRD system deployed on SAP WAS.
SAP QAS and DEV system can publish crystal report to each BOE system.
But SAP PRD can not publish with error
u201C0000000001 An error occured when retrieving the role metadata for ZBIROLE001. Returned with RFC code 18 and message: See RFC trace file  or SAP system log for more details. u201D
Customer PRD system is a cluster environment.
Copy Error message for u201Cdev_rfc0u201D:
Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 3299
CPIC-CALL: 'ThSAPCMRCV' : cmRc=20 thRc=223
Error RFCIO_ERROR_MESSAGE in abrfcio.c : 1833
CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Transaction program not registered
ABAP Programm: RSRFCPIN (Transaction: SM59)
Copy Error message for u201Cdev_rdu201D:
LOCATION    SAP-Gateway on host BIPRDA / sapgw00
ERROR       connection to partner '192.168.7.1:56298' broken
LOCATION    SAP-Gateway on host BIPRDA / sapgw00
ERROR       connection to partner '192.168.7.1:60597' broken  
I test RFC connection with SM59 and test RFC destinations in /crystal/rptadm successfully.
I also compared the RFC settings and User role between SAP DEV system and PRD system. But I did not any find difference.
This role had been imported in to BOE system and the SAP user has  administrator rights .
Is there anyone can give me some advice for next step?
Thanks in advance!
Wayne

Hi Ingo,
- are you using the BW publishing service or the SAP gateway ?
Customer used BW publishing service.
- does SM59 work properly ?
Yes, SM59 works well.
- did you create a trace file for the publishing already ? If not - create it and attach it do the forum.
I am not sure which trace do I need. Could you tell me the details?
Thanks a lot!
Wayne

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         at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
         at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
         at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
         at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)
         at oracle.apps.aso.print.webui.MainCO.processRequest(MainCO.java:180)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
         at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processRequest(OAHeaderBean.java:391)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
         at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
         at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)
         at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
         at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
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         at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
         at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
         at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
         at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
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         at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
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         at oracle.jbo.server.ViewObjectImpl.executeQueryForCollection(ViewObjectImpl.java:3723)
         at oracle.jbo.server.OAJboViewObjectImpl.executeQueryForCollection(Unknown Source)
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         at oracle.jbo.server.ViewRowSetImpl.executeQueryForMode(ViewRowSetImpl.java:806)
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         at oracle.jbo.server.ViewObjectImpl.executeQuery(ViewObjectImpl.java:3643)
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         at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
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         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
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         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
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         at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
         at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
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         at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
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         at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
         at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
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         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
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    -- The report is called through the application (in Bill of materials through a Form Function) When we select the comparison, it will display a comparison form, where we need to select the appropriate parameters and a button called 'Report' if clicked, it will fire the 'Bill of Material Comparison Report' concurrent program
    But after the concurrent program submission, we cannot see any template been attached to the submitted conc. pprog. but the template is been already attached to the concurrent program through the XML Publisher Administrator
    Many thanks....

  • XML Publisher Report Bursting Program (XDOBURSTREP) is failing after ATG7

    Hello
    After upgrading ATG RUP7, we have issue related to the XML Bursting Program.
    XML Publisher Report Bursting Program (XDOBURSTREP Short Name) is failing with error when there is no output is generated by the Oracle Report, this was working fine before the ATG RUP7.
    Oracle XML Publisher Template Builder for Word
    Version 5.6 Build 45
    Oracle RDBMS : 10.2.0.4.0
    Oracle Applications : 11.5.10.2
    Concurrent Program: XML Publisher Report Bursting Program
    Concurrent Short Name:XDOBURSTREP
    Executable: XDOBURSTRPT
    The following is the log file of Bursting
    XDOBURSTREP module: XML Publisher Report Bursting Program
    Current system time is 22-OCT-2010 08:41:09
    0.932: [GC 0.932: [DefNew: 1792K->191K(1984K), 0.0190521 secs] 1792K->243K(6080K), 0.0193017 secs] [Times: user=0.01 sys=0.00, real=0.02 secs]
    1.637: [GC 1.638: [DefNew: 1983K->45K(1984K), 0.0279269 secs] 2035K->283K(6080K), 0.0281136 secs] [Times: user=0.03 sys=0.00, real=0.03 secs]
    2.369: [GC 2.369: [DefNew: 1837K->192K(1984K), 0.0249747 secs] 2075K->597K(6080K), 0.0251559 secs] [Times: user=0.02 sys=0.00, real=0.03 secs]
    3.186: [GC 3.186: [DefNew: 1984K->130K(1984K), 0.0208499 secs] 2389K->713K(6080K), 0.0210453 secs] [Times: user=0.02 sys=0.01, real=0.02 secs]
    3.938: [GC 3.939: [DefNew: 1922K->114K(1984K), 0.0219872 secs] 2505K->825K(6080K), 0.0221742 secs] [Times: user=0.02 sys=0.00, real=0.02 secs]
    4.781: [GC 4.781: [DefNew: 1906K->192K(1984K), 0.0271288 secs] 2617K->1258K(6080K), 0.0273437 secs] [Times: user=0.03 sys=0.00, real=0.03 secs]
    4.931: [GC 4.931: [DefNew: 1983K->192K(1984K), 0.0114155 secs] 3049K->1575K(6080K), 0.0116308 secs] [Times: user=0.01 sys=0.00, real=0.01 secs]
    4.978: [GC 4.978: [DefNew: 1974K->1K(1984K), 0.0032511 secs] 3357K->1415K(6080K), 0.0034360 secs] [Times: user=0.01 sys=0.00, real=0.00 secs]
    5.001: [GC 5.001: [DefNew: 1790K->34K(1984K), 0.0020751 secs] 3204K->1448K(6080K), 0.0022582 secs] [Times: user=0.01 sys=0.01, real=0.00 secs]
    5.023: [GC 5.023: [DefNew: 1814K->68K(1984K), 0.0021542 secs] 3228K->1481K(6080K), 0.0023365 secs] [Times: user=0.01 sys=0.00, real=0.00 secs]
    5.273: [GC 5.273: [DefNew: 1860K->119K(1984K), 0.0055906 secs] 3273K->1533K(6080K), 0.0057779 secs] [Times: user=0.01 sys=0.00, real=0.01 secs]
    5.451: [GC 5.451: [DefNew: 1911K->58K(1984K), 0.0059780 secs] 3325K->1587K(6080K), 0.0061632 secs] [Times: user=0.00 sys=0.00, real=0.01 secs]
    5.653: [GC 5.653: [DefNew: 1850K->103K(1984K), 0.0034036 secs] 3379K->1632K(6080K), 0.0035865 secs] [Times: user=0.00 sys=0.00, real=0.00 secs]
    5.813: [GC 5.813: [DefNew: 1895K->86K(1984K), 0.0053900 secs] 3424K->1667K(6080K), 0.0055748 secs] [Times: user=0.01 sys=0.00, real=0.01 secs]
    5.932: [GC 5.932: [DefNew: 1878K->124K(1984K), 0.0035633 secs] 3459K->1705K(6080K), 0.0037447 secs] [Times: user=0.01 sys=0.00, real=0.00 secs]
    6.057: [GC 6.057: [DefNew: 1916K->147K(1984K), 0.0043476 secs] 3497K->1760K(6080K), 0.0045299 secs] [Times: user=0.01 sys=0.00, real=0.00 secs]
    6.214: [GC 6.214: [DefNew: 1939K->192K(1984K), 0.0120992 secs] 3552K->2141K(6080K), 0.0122907 secs] [Times: user=0.01 sys=0.00, real=0.01 secs]
    XML/BI Publisher Version : 5.6.3
    Updating request description
    Retrieving XML request information
    Preparing parameters
    7.104: [GC 7.104: [DefNew: 1982K->192K(1984K), 0.0200714 secs] 3932K->2346K(6080K), 0.0202692 secs] [Times: user=0.02 sys=0.00, real=0.02 secs]
    Set Bursting parameters..
    Bursting propertes.....
    {user-variable:cp:territory=US, user-variable:cp:ReportRequestID=16649488, user-variable:cp:language=en, user-variable:cp:responsibility=23202, user-variable.OA_MEDIA=http://d1at2.atco.ca:8010/OA_MEDIA, burstng-source=EBS, user-variable:cp:DebugFlag=N, user-variable:cp:parent_request_id=16649488, user-variable:cp:locale=en-US, user-variable:cp:user=URU4.ASHAFI, user-variable:cp:application_short_name=XDO, user-variable:cp:request_id=16649506, user-variable:cp:org_id=43, user-variable:cp:reportdescription=XXPAY Database Audit Series Change Register}
    Start bursting process..
    7.845: [GC 7.845: [DefNew: 1984K->158K(1984K), 0.0181146 secs] 4138K->2495K(6080K), 0.0183025 secs] [Times: user=0.01 sys=0.00, real=0.02 secs]
    7.885: [GC 7.885: [DefNew: 231K->14K(1984K), 0.0055622 secs]7.891: [Tenured[Unloading class sun.reflect.GeneratedSerializationConstructorAccessor2]
    [Unloading class sun.reflect.GeneratedSerializationConstructorAccessor1]
    : 2486K->2073K(4096K), 0.2881229 secs] 2568K->2073K(6080K), 0.2940010 secs] [Times: user=0.29 sys=0.02, real=0.29 secs]
    8.682: [GC 8.682: [DefNew: 1787K->170K(1984K), 0.0120166 secs] 5861K->4243K(6080K), 0.0122079 secs] [Times: user=0.02 sys=0.00, real=0.01 secs]
    9.163: [GC 9.163: [DefNew: 1524K->74K(1984K), 0.0086781 secs]9.171: [Tenured: 4237K->2299K(4352K), 0.2773675 secs] 5597K->2299K(6336K), 0.2863681 secs] [Times: user=0.28 sys=0.00, real=0.29 secs]
    9.472: [GC 9.473: [DefNew: 90K->17K(1984K), 0.0025361 secs]9.475: [Tenured: 4299K->2311K(6104K), 0.2718601 secs] 4390K->2311K(8088K), 0.2747072 secs] [Times: user=0.28 sys=0.00, real=0.27 secs]
    9.822: [GC 9.822: [DefNew: 585K->42K(1984K), 0.0027399 secs]9.825: [Tenured: 4311K->2085K(6104K), 0.3354828 secs] 4897K->2085K(8088K), 0.3385340 secs] [Times: user=0.34 sys=0.00, real=0.34 secs]
    Bursting process complete..
    Generating Bursting Status Report..
    --Exception
    /oracle/appl/orad1at2/product/comn/temp/102210_084117484/AUDIT_GS_BI-WEEKLY.pdf (No such file or directory)
    java.io.FileNotFoundException: /oracle/appl/orad1at2/product/comn/temp/102210_084117484/AUDIT_GS_BI-WEEKLY.pdf (No such file or directory)
         at java.io.FileInputStream.open(Native Method)
         at java.io.FileInputStream.<init>(FileInputStream.java:106)
         at java.io.FileInputStream.<init>(FileInputStream.java:66)
         at oracle.apps.xdo.oa.cp.JCP4XDOBurstingEngine.zipOutputFiles(JCP4XDOBurstingEngine.java:532)
         at oracle.apps.xdo.oa.cp.JCP4XDOBurstingEngine.runProgram(JCP4XDOBurstingEngine.java:299)
         at oracle.apps.fnd.cp.request.Run.main(Run.java:161)
    Heap
    def new generation total 1984K, used 194K [0xb1000000, 0xb1220000, 0xb4780000)
    eden space 1792K, 10% used [0xb1000000, 0xb1030a98, 0xb11c0000)
    from space 192K, 0% used [0xb11c0000, 0xb11c0000, 0xb11f0000)
    to space 192K, 0% used [0xb11f0000, 0xb11f0000, 0xb1220000)
    tenured generation total 6104K, used 4085K [0xb4780000, 0xb4d76000, 0xd0400000)
    the space 6104K, 66% used [0xb4780000, 0xb4b7d490, 0xb4b7d600, 0xb4d76000)
    compacting perm gen total 12288K, used 7424K [0xd0400000, 0xd1000000, 0xd8400000)
    the space 12288K, 60% used [0xd0400000, 0xd0b402a8, 0xd0b40400, 0xd1000000)
    ro space 8192K, 80% used [0xd8400000, 0xd8a73430, 0xd8a73600, 0xd8c00000)
    rw space 12288K, 59% used [0xd8c00000, 0xd9330510, 0xd9330600, 0xd9800000)
    Start of log messages from FND_FILE
    End of log messages from FND_FILE
    Executing request completion options...
    Finished executing request completion options.
    Concurrent request completed
    Current system time is 22-OCT-2010 08:41:20
    Any Help Appreciated
    Thanks

    Hi;
    Similar issue mention at below notes, Please review:
    NPE Error While Bursting Using XDOBURSTREP in EBS R12 [ID 754790.1]
    Bursting Engine Ends With Java.Lang.Nullpointerexception[Article ID 559443.1]
    XDOBURSTREP - XML Publisher Report Bursting Program Fails with InvalidPropertyValueException[Article ID 603424.1]
    If its not help I suggest rise SR
    Regard
    Helios

  • XML publisher report works fine in English environment but NOT in Dutch

    We are using Oracle Reports to generate XML file which will be input for XML Publisher report . Our requirement is to generate report in Dutch (Netherlands) language.
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    Manoj

    Hi Norman,
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