Billing pages changed to be much less functional

1. Someone changed me from itemised billing without asking permission. Why? I need itemised billing to do my work expenses and tax. I've had itemised billing for several years, why suddenly has it been removed without my consent?
2. To make matters worse, the online billing web pages are not working properly. In firefox I can't make the javascript links work that allow me to view the itemised calls and charges - the first page of itemised calls shows, a list of 15 calls - but won't respond either to me asking for a display of 50 calls (dropdown options - just ignored), OR to me asking for page 2 or any subsequent page on the call detail listing. I've turned off all the privacy protection in Firefox and it still won't work. Something flashes in the status bar about Omniture but nothing happens. It is impossible to view anything other than those first 15 calls which is hopeless.
3. I tried using IE8 instead, but with that I can't even login - it just goes round in circles then tells me that function isn't working and to try later.
The combination of removing itemisation in my downloaded bill, and making it impossible for me to view the itemisation in the online version is a real pain.
I sent in an email about it, requesting an email reply - but got a phone call instead. Email promised - but merely an autoreply.
Billing used to work fine - a fully itemised downloadable pdf bill, no messing about with badly scripted web pages. But now it is a total mess and not fit for purpose. Maybe I shall just tell the tax man to come to BT and sort it out directly with you?
My broadband secrets and tips

Yes - I did manage to do that, once IE8 had eventually allowed me to login after giving me a few "this function isn't working" message.
Although I'm not into spreadsheets. But the basic functionality of these billing pages is seriously shot. As DS appears to have noted also.
I am not at all happy to see the navigation links from one page to the next, calling on scripts from Omniture.
There are still 2 issues which BT haven't explained.
1. Itemised billing in the donwloaded pdf bill suddenly went NON itemised. Why? Who decided to change that. It wasn't me.
2. The billing pages always used to work quite easily in Firefox. Now they don't, and I don't have the time to wait while they load in a badly crippled IE8. All this is very recent. And it isn't my security settings in Firefox because even Safe Mode doesn't work. Cookies are allowed for bt.com.
Here is the relevant bit of Omniture related script that doesn't function in Firefox.
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(2)" alt=2 title=2>2</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(3)" alt=3 title=3>3</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(4)" alt=4 title=4>4</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(5)" alt=5 title=5>5</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(6)" alt=6 title=6>6</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(7)" alt=7 title=7>7</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(8)" alt=8 title=8>8</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(9)" alt=9 title=9>9</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(10)" alt=10 title=10>10</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(11)" alt=11 title=11>11</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(12)" alt=12 title=12>12</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(13)" alt=13 title=13>13</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(14)" alt=14 title=14>14</a></li>
<li class="paginationNumber"><a href="javascript&colon;fnOmniture('pagelink');setCurrentValue(15)" alt=15 title=15>15</a></li>
<li class="paginationNext">
<a href="javascript&colon;fnOmniture('pagelink');formSubmit('next')" alt="Next" title="Next" class="arrowRight">
<span>Next</span>
</a>
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