BIS to external Hotmail delayed by many hours?

I just got a 9780 and I've found that if I create a new email and send it to a Hotmail account (such as my wife's, who only uses Hotmail) it's delayed by many hours.
The email appears on my work email server (using BIS, not BES) almost instantly. If I then forward that email to wife's account it get delivered within a minute.
Also if she sends me an email and I reply from my BlackBerry, that gets delivered very quickly.
So, only newly created emails on the Blackberry, sent to Hotmail accounts, are affected. Any ideas, please?

Hi and Welcome to the Forums!
What you describe could be an issue with BIS, but I've not seen any other reports (yet). Nevertheless, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you might try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Exchange 2013 stops receiving external email after about 8 hours

Hello,
Just installed 2013 excahnge server 3 days ago. We noticed after the first night that we did not receive any external emails throughout the night. I could not find anything wrong with receive connectors. Telnet works internally when this
happens but NO access from public side testing with telnet. After I reboot the exchange server everything functions just fine and normal for about 8 hours until it happens again.
I dont know what to check or look for at this point. Very new to exchange 2013. Any kind of advice would be helpful at this time.
It is not a firewall issue. Same firewall and set of rules that we use for other/old mail servers. We only have 1 exchange server that has all roles.
Lead Pusher

OK... Did alot of testing and spent some time with Microsoft's support on the phone.
I believe there is actually two problems going on in this thread.
1. Exchange 2013 Admins that have changed the default receive connectors are experiencing a conflict on the scope settings. Make sure that none of the receive connectors are using the same ports, and that you have not modified the security settings in anyway
unless you really know what you are doing.
If you are unsure of what the settings should be after you have change them, the only suggestion I have right now, (as I have not taken the time to do screen shots or write down all the default settings) is to install Exchange 2013 on a virtual machine and
look at them, then change back the settings that do not match.
2. The Malware Agent has a flaw that is causing the the Microsoft Exchange Transport service to endlessly wait on the Malware Agent to process a message that it just can't handle. (Two reboots of the entire server may be needed to clear this, or sometimes
you can get away with restarting the Microsoft Exchange EdgeSync service.)
The Microsoft technician had me perform a sequence of steps that highlighted this. To see if this is infact your problem you can perform the following steps.
A) Once the Exchange server stops processing messages, figure out the rough time it stopped processing messages.
B) Open the event viewer.
C) Under "Windows Logs", right click "Application", select "Filter Current Log...", check "Warning" and "Error", then click "OK".
D) Scroll down the log to the rough time that your Exchange Server stopped processing messages. You are looking for a slew of errors about the same time from "MSExchange Extensibility" (1051), "MSExchange Transport" (9201), "MSExchange
Transport" (9201), "MSExchange Extensibility" (1056), "MSExchangeTransport" (10003), and "MSExchange Common" (4999).
It is the "MSExchangeTransport" (10003) that I believe is the real problem. The Microsoft technician agreed. He did not want to spectulate as to exactly what was going on, but it seems to me that since he had me disable the "Malware Agent"
for now, that it is indeed the problem.
E) So.... Open the Exchange Management Console and type "Disable-TransportAgent", followed by enter. It will prompt "Supply values for the following parameters:". Enter "Malware Agent", press enter again. Type "A",
for yes to all.
or
http://technet.microsoft.com/en-us/library/jj150526.aspx"
F) Go to run, enter "services.msc". On the window that opens, find "Micorosoft Exchange Transport" and restart it.
I know this is NOT a fix, but a work around that is less than desired as the Malware Agent is a filter to keep unwanted emails out. I highly recommend running some sort of 3rd party spam/Malware filter that has been fully tested to run with Exchange
2013 if you do this.
Microsoft is to contact me back once they can figure out why this is happening, and I believe in the end a patch for Exchange 2013 will be produce to correct the problem.
In the mean time.... don't waste your money on paying Micorosoft for support, as I have already done this.
For the individuals who say they are not experiencing trouble, I am going to go out on a limb here and say that either you have a 3rd party software program that is filtering the mail before it reaches the Malware Agent, you have disabled the Malware Agent,
or you are using another mail server to forward email to your Exchange 2013 server. With either of these cases you are much less likely to see this problem.
One last issue that a few people may be experiencing, is Exchange 2013, running on Server 2012 that is a VM. Several VM setups have a bug with the VM NIC management interface and Windows Server if you are using the same NIC for both. For example Xen
Server 5.6 and XEN XCP both have this bug. There is an patch for XEN Server 5.6, but so far nothing for Xen XCP.
I have spent many hours trying to figure my problems with Exchange 2013 and I will not swear that my entire post is correct, but I have gotten very much closer to a stable mail server after much work. If you feel that anything is incorrect, please reply
back and let me know why, so that we may all benifit.
P.S. Sorry for the mis-spellings and what not, I am very tired at the moment, and was forced to use explorer, because this site is not liking Chrome at the moment. (Will not let me login)

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FINALLY, I was connected to JUST A REP who actually took care of me!!!! Out of the $280, I still have $45 left in incorrect charges. I was so relieved to finally get so much removed that I accepted gratefully. I believe the other $45 should also be removed, but I need to rest. Verizon, you really need to give your representatives more power, and more understanding of people-- I have paid thousands of dollars to your company over 11 years. Is it really better business sense to anger a customer of 11 years at approx. $275 per month than to continue a positive relationship with them and give them back what they believe is theirs-- $280 of incorrect charging??? Is $280 'once' more important than $275 'monthly'? You need to look at the big picture. KUDOS to Andre (removed). That representative rocks and deserves a raise for saving your company a $275 monthly customer!
To all the rest of your staff-- including and especially to 'Acacia' (removed)-- get a new job-- you serve little purpose to your customers, other than angering us further. Acacia told me that her manager (Marissa) does not deal with customers... but that as Operations Manager, "Marissa" serves other purposes. Telling your customers that they are at the end of the line speaking with you (Acacia's words) is the WRONG thing to say. If YOU cannot help them because "your hands are tied", get us to someone who can. As you can see, I do not give up. But many do, and perhaps that is why your staff say these things, to get us to stop fighting for what we believe is right.
If you are a Verizon customer-- do not give up-- stand up and fight for what you believe in. It is YOUR money-- spend it wisely. Dont accept yield signs disguised as stop signs. Yield for the moment, and get back on the road. YOU are your best advocate--- you can always count on YOU.
Private info removed as required by the Verizon Wireless Terms of Service
Message edited by: Admin Moderator

The charges occurred when the account was automatically re-activated due to the over-riding of my payment amount online. I had a pmt arrangement to pay $63 that week, but the system over-rode and took out the entire balance due. About gave me a heart attack. When the account was fully paid, its an automatic process to re-activate the account. I have no idea my phones were back on until my daughter said a text and phone call came through. I called Verizon to ask what happened, and asked that they shut them back off for me. But that process accumulated more charges of $15 per line to reactivate and then again to suspend services again. Then they charged an NSF fee for my bank taking back the funds that their system overrode from $63 to $563. If it had withdrawn the amount I had inputted, there would be no funds to pull back. The charges were ridiculous... fee after fee after fee resulted from the over-riding glitch in the system. I dont remember all of the fees, but they added up FAST! All were a result of paying the account online, with them over-riding the payment amount.

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Internal Email recipient Status: 400 4.4.7 Message delayed, too many concurrent deliveries of this message at this time

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BIS *to* external Hotmail delayed by many hours?

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