Black Screens with VDI 3.1.1 and Windows XP SP3 on Vmware

We've got a full VDI 3.1.1 environment we're prepping for production rollout in a few months, but our initial testing with a small group of people is seeing a random series of black screens on the Sun Rays. If you do CTRL+ALT+BACK+BACK to reset the session, it comes back to the login screen and you can login again and pick up where you got disconnected. Similarly, if you disconnect the DTU's session from the Sun Ray server console, it goes back to the login screen and they can continue working again.
Sometimes the "disconnects?" happen during various activities -- none of which are repeatable really. Sometimes they happen when nobody is using the thin client at all. Are these Sun Ray problems a known issue? I see several other threads about "black screens", but no definitive answers so far.
Oh, and nothing in the Sun Ray server log or the VDA logs when this happens... the only things we see in the logs are when we disconnect the session manually to fix the issue.
Any advice would be appreciated.
thanks

known issues are described in the following document
http://sunsolve.sun.com/search/document.do?assetkey=1-62-280050-1
please try the workaround or if you have a active Support contract contact Support for a temporary fix. All known issues that can contribute to "black screens" will be fixed in the next Sun Ray Server 4.2 patch.

Similar Messages

Why do I have a black screen with the icon spinning round and won't open?

why do I have a black screen with the icon spinning round and won't open my photos?

Because there is a problem. Want to try fix it?
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

TS3274 My ipad2 is not responding..I want to restart it but i can get nothing but a black screen with only the apple logo and a small gear icon. It occasionally beeps but no other response. Any ideas as to what may be wrong and what I can do?

My ipad2 is not responding..I want to restart it but i can get nothing but a black screen with only the apple logo and a small gear icon. It occasionally beeps but no other response. Any ideas as to what may be wrong and what I can do?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

IPhone OS 2.0 at Black Screen with Apple Logo, Apps crash and not run

Apple Support: Do not delete this. I am complying with your requests. According to your T&C, I must state my problems in question form to ask the community or your teams for help in a constructive way. I believe my original post was only playfully negative, but since I am complying now, I would expect that you do not delete this, otherwise you're simplying just trying to put spin on a buggy release. PLEASE HELP. I have not heard back from Feedback, and phone support continually says to RESTORE the phone, which only solves these problems for a few hours.
1) My iPhone OS 2.0 is very slow, even with a virgin restore with no apps or synchronized content.
2) My iPhone OS 2.0 reboots at random times.
3) My PURCHASED applications crash randomly, under unreproducible conditions.
4) Free applications crash randomly.
5) My iPhone OS 2.0 will not boot after an irregular interval of reboots, showing only the black screen with the apple logo. Letting this sit for 8 hours simply drains the battery until it goes pitch black. POWER+DOWN_ARROW and an iTunes restore is the only way to recover. This process takes hours to complete.
I have gone several days without a working phone while away from the iTunes at home to restore my contacts and other data vital to the operation of my business, not to mention a phone that actually works to make and receive calls.
As stated in the previous post, I'm a loyal Apple customer, and have spent considerable time evangelizing the brand, and have spent hundreds of thousands of dollars by purchasing Apple laptops instead of Dell.
Can you please tell me how to solve this? If there is no firmware problem, please give me a real solution to fix this. I am not the only one with this problem.
Thank you in advance,
Kevin

Many of us have this problem. I've had it several times now.
The only way to fix it, is to restore the iPhone.
I know it seems like it wont boot, or wont do anything, but it will... just do this.
Start Itunes. Turn off the iPhone, now put it in the dock or plug it into the USB cable, WHILE holding the top button on the phone down. Keep holding it down. It will then show a connect cable icon on the phone. It should show up in iTunes at this point. Proceed to restore the phone per screen instructions.
Once its back up and booting and working etc...
MAKE SURE... you DO NOT... install any application or delete any application on your iphone. IF you dare do so.... MAKE ABSOLUTELY certain you do not do ANYTHING at the same time. That means NEVER DL an app from itunes store on your phone, and while it is installing, ... avoid clicking on anything, touching the phone, starting a different app, going back to the itunes store...
In other words... If you try to multitask... it causes some weird bug.

I just got the 7.0.3 upgrade and my phone is locked on a black screen with a blue itunes circle and the end of a usb cord on it. i assumed this meant sync with itunes which i tried and pressed reset and itunes says theres an error how do i fix this

my iphone is locked and i cant get itunes to connect with it. how do i fix it or do i need to take it to at&t. this all started with getting the new upgrade.

Hi mfowens10,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
You might need to use recovery mode if:
You can't update or restore because iTunes doesn't recognize your device or says it's "in recovery mode".
The Apple logo remains onscreen for several minutes with no progress bar.
The Connect to iTunes screen appears.
Cheers,
- Judy

HT1600 Went through the download and update, but when I came back to the tv, it was a black screen with a no signal notice - and Apple TV had a flashing a light - it is over one hour - can I re-start?

How safe is it to pull the plug on the Apple TV after one hour of a flashing light?

No, sounds like when you dropped it an cracked the screen it may have also damaged the logic board or the repair person damaged a cable.

Huge bug found with iphone 2.0 firmware and windows xp sp3

I wasn't sure where to post, so please check this link
http://discussions.apple.com/thread.jspa?threadID=1598283&tstart=0

bump

I plugged my iphone into itunes on a new computer nothing happened and now even when i unplug it, its just a black screen with itunes icon and a usb...someone please help?

We got a new computer so i plugged my Iphone4 in, nothing happened so i unplugged it now its just a black screen with the itunes icon & Usb and i cant turn it off or get on anything?
PLEASE HELP!

Plug in your phone and launch iTunes on the computer. Then in the sidebar look for something about an iPhone. Click it and set up your iPhone. Has this iPhone ever been synced with another computer?

Installed new software, after restart black screen with Darwin/BSD promt

Hi
I have been struggling with thisissue. I installed some new software, a webcam driver called ilook 1321. I restarted my computer but forgot to take the disc out!
Now when I start my ibook G4 i get the black screen with Darwin/BSD (localhost) (console) and login. It accepts my usual login and password, then tells me my last login details and leaves me with localhost: Clarekristensen$.
I have done the disk utility repair, no problems, I also did the fcsk commands, but still goes back to the Darwin command.
I tried to do the Repair disk permissions but this failed with the message "no valid packages". On disc check I saw I had 25.6 gb of space left.
I am now at a complete loss what to do next. I have not backed up for a while so really don't want to re-install Mac OS X and wipe my disk.
Hopefully yours
Clarek BsD

Hi Clarek BsD, and a warm welcome to the forums again!
On that error...
Mac OS X 10.3, 10.4: Disk Utility shows a "No Valid Packages" alert...
http://docs.info.apple.com/article.html?artnum=25704-no
Here's the steps I'd take...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
If it can't repair for any reason, stop here and report back.
Appears to be time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120

Windows 8.1 installation: Black screen with blinking cursor

Hi!
Trying to install Windows 8.1 on my MacBook Pro. Worked fine last time I tried. Now, however, using the same DVD, after `Press any key to boot to CD or DVD...`, I'm taken straight to a black screen with a blinking cursor and nothing is happening.
I've seen similar cases, ie. Black screen with only mouse cursor on it - Windows 7 instalation Solved - Windows 7 Help Forums - but they usually occur after the installation welcome screens etc., or after the install itself has succeeded.
I just ran `fsck` and found no errors.
Thanks!

Hi!
Trying to install Windows 8.1 on my MacBook Pro. Worked fine last time I tried. Now, however, using the same DVD, after `Press any key to boot to CD or DVD...`, I'm taken straight to a black screen with a blinking cursor and nothing is happening.
I've seen similar cases, ie. Black screen with only mouse cursor on it - Windows 7 instalation Solved - Windows 7 Help Forums - but they usually occur after the installation welcome screens etc., or after the install itself has succeeded.
I just ran `fsck` and found no errors.
Thanks!

Black screen with white blinking cursor

Help, my laptop when turned on only has a black screen with a white blinking cursor. Windows will not load. The laptop was in my car an got cold. Any suggestions ?
Appreciate any and all comments

You fried your hard drive, get a new one and reinstall windows

HAVE NEW 13.3 MAC AIR AND when using it to open sites in safari I have no issue until I go to a link page that is a pdf file or I am trying to save the screen info as a pdf. I only get a black screen with no data, cannot find solution in help menu

HAVE NEW 13.3 MAC AIR (previously, still have 13.3 MCbook pro which works captures what I am looking for an answer to)
when i open sites in safari the page opens fine if it is not a pdf based page.
Once i open a site that has a link to another page that is a pdf based page the page comes up as a black screen with no info showing
If I open a site that gices me an open to save a file to a word, excel type document or a pdf , everything works fine until I try to save the information to a PDF and again the screen goes black
I have tried the safari help site but to no avail, does anyone have a solution to thid problem. (I do have the abode ofr mac program loaded)

If you delete all the Adobe Reader stuff it will probably fix this. For almost everything, the Apple pdf handling works better.

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

When i try to turn ipod touch on it stays on the black screen with the apple and nothing else happens. whats wrong?

okay so just as i was typing this the problem resolved itself, but when i went to charge my ipod i noticed ot stayed on the black screen with the apple for a good 10 minutes, so i pressed buttons furiously (!!) and the screen went white and then back on to the screen with apple again. this contiinued for a good 4 tries then eventually went on to my lock screen (which is the very beautiful dom howard not that you know who that is and i dont even know any of you so i dont know why im typing all of this out but i really enjoy typing it's an incredibly exciting past time of mine but unfortunately i havent used capital letters) just wondering if it will happen again

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Using Firefox to access facebook chat Button or online friiend chat button generates a Black screen with CANNOT LOAD IMAGES and no chat window opens.

This does not happen in other browsers and it happens on a variety of computers I have access to and would seem to be a common problem but I can find no identical cases in my searches of
Firefox , Facebook or windows help or Google search. My home machine is only a P2 with WINXPCORP but works fine and I have done all updates but still have this continuing problem every time I try to use Firefox
to access Facebook chat but it does not happen with IE or chrome
The response to clicking on chat button or friend chat is a black screen with small center square box with blue title bar that says
'' VIEW IMAGE FULL SCREEN - (42) FACEBOOK X""
center of box is ""! "" mark in yellow triangle and wording
"" CANNOT LOAD IMAGES ''' OK
clicking on OK returns to facebook page but no chat opens.
Some times |VERY RARLEY if as the page loades you click on
chat button with 1/2 second of it appearing chat will open.

Hi,
Please also see [https://support.mozilla.org/en-US/kb/Problems%20using%20Facebook%20in%20Firefox this.]

Black Screens with VDI 3.1.1 and Windows XP SP3 on Vmware

Similar Messages

Maybe you are looking for