Blackberry Password works for phone but not for Desktop Manager
Hi guys,
I´m a first time user of BB and very pleased with the purchase. I recently setup a password to protect my phone. When it locks I simply type the password and it unlocks. To my surprise when I tryed to sync with the Desktop Manager it asks for the password but when I type it on my laptop it doesn´t recognize it and starts the 1/10, 2/10 tryes screen. The only solution was to remove the password from the device.
Where am I going wrong?
Appreciate any help.
Thanx
Solved!
Go to Solution.
Please be warned that ten incorrect attempts of the password will wipe your device--be careful.
You probably have a common user problem where you "think" you have an uppercase character or number in the password, and you really don't, becase your password is masked by asterisks when you first entered it, and you have continued to enter the password ON your device as you think it is.
Does that make sense? This is a common mistake.
Message Edited by JSanders on 06-07-2009 10:50 PM
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