Blue Screen after closing app in full screen.

Blue screen appears when closing apps in full screen.
Unable to getrid of them. Have to shut down computer and restart.
When the app is reopened, the blue screen still remains.
Anyone know how to fix this issue?
Thank you

Dear Customer,
Welcome and thank you for posting your query on HP Support Forum.
 Please update the BIOS firmware and that will fix the issue.
Please click on the below link to download and update the BIOS
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5056950&sp...
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
Hope this helps, for any further queries please reply to the post and feel free to join us again.
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
SJ_Bradley
I am an HP Employee.

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