Bluetooth device will not pair

I just bought a jambox from jawbone. No issues ocnnectig to mac, ipad, but it will not connect to my Hp laptop.
I tried the usual fixes, looking for drivers, adjusting the settings on device manager, making sure the drivers were up to date for the broadcomm adaptor, doing a hard reboot for the device, etc. I even called jawbone.
Seems it is a hardware issue - but when i go to HP and try and 'scan my system' for latest drivers, the button does not wrk.
any suggestions for where to go now?

Hi Scanning8,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your Hp Notebook and Bluetooth device issues. Here is a link to fixing Bluetooth issues.
If needed here is the same document for Windows 8.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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http://support.apple.com/kb/ts3581
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