Bluetooth - failing to discover any other devices, despite my i5s saying Lizi's Phone is discoverable. I have followed all steps on the help page...really annoying me now

My i5S is getting stuck looking for devices - the wheel continuously spins when I am on the Settings>Bluetooth screen.
Yes - bluetooth is turned on
Yes - my phone is discoverable
No - my macbook pro, Dell PC, and my husbands i6 can not connect to my i5S device
Yes - I have followed the steps outlined on the support/help page
This also happened with my i4S and I was never able to fix it. I was told by a registered Apple supply store that it was a "hardware" problem and that I would need a new phone.....I finally got a new i5S and it is having the same problem, which leads me to believe it must be an advanced setting issue....driving me insane! And is costing me a fortune in fines as I cant connect to my in car handsfree!
Help please.

Sounds like it's hardware issue. The iPhone warranty is based in the original country of purchase. Since it was bought in Korea you will need to ship the phone to someone you know in Korea to be taken in and then they will have to ship it back to you. The cost of shipping will be at your expense.

Similar Messages

  • My iphone 4 bluetooth does not discover any other devices or phones having bluetooth and ofcourse does not pair with other bluetooth devices or phones? How can i transfer files to other devices through bluetooth? Thanx

    My iphone 4 bluetooth does not discover any other devices or phones having bluetooth and ofcourse does not pair with other bluetooth devices or phones? How can i transfer files to other devices through bluetooth? Thanx

    you can't tranfer files with the built in program that apple gives you, you may (i belevie) download an app that allows you

  • HT204291 Airplay symbol not appearing despite following all steps on the troubleshooting page

    I have a 13 inch mid 2012 macbook air updated to OS X Lion 10.7.5, and a second or third generation apple tv, updated with the latest software. The airplay symbol isn't appearing on my screen. I tried disabling firewalls, they are both on same network, I have restarted both devices. I can play music from itunes through the tv, but am not able to use airplay mirroring. Is there anything else I can try?

    Welcome to the Apple Community.
    AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). You can see which Mac you have and which operating system you are using by selecting 'About this Mac' from the Apple menu in the top left corner of your Mac and selecting the 'More Info' button.

  • Ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    Does it light up at all? If not, you could have a battery issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • I just purchased an ipod shuffle (4th gen.) and  I have been working trying to get it running for hours.  I have followed all manuals and tutorial help.  When I pull up my device manager, it shows an Ipod, but won't let me download the Usb driver.

    I just purchased and IPod Shuffle (4th gen.) and can't get it running.  I have gone through all of the help available.  It shows up in my device manager, but needs a USB driver.  It will find it online, but says an error has occurred and access is denied instead of installing.  I bought this for a last minute trip with teenagers and I have spent hours on this.  I am running Windows 7 and have tried disabling the firewall.
    Help, please.

    Hello, kcanole. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    Resetting iPod shuffle
    http://support.apple.com/kb/ht1655
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Restoring iPod shuffle to factory settings
    http://support.apple.com/kb/ht1481
    Cheers,
    Jason H. 

  • When i try to download apps i get a message that says "Unable to Download App". I have tried all 4 of the other answers and nothing is working

    No matter what answer i have tried after researching it is still not letting me download any docuements

    4.2.1 is the end of the line for the iPhone 3G.  If you're not there yet, connect your phone to iTunes on your computer and upgrade.

  • My iPhone 5 won't discover my iPad or any other devices via Bluetooth. Has anyone else experienced this?

    My iPhone 5 won't discover my iPad or any other devices via Bluetooth. Has anyone else experienced this?

    You haven't said which generation iPad you have, but this article might help you regardless:
    http://support.apple.com/kb/HT3647
    I imagine Keynote Remote uses Audio/Video Remote Control Profile which should be available on both your iPhone and iPad.
    I think you're saying that since you got the new iPhone 5, these two things occur:
    1.  Your iPhone cannot discover your iPad
    2.  Your iPad cannot discover your iPhone.
    If that's true, when you turn on Bluetooth on each of the devices, you might see old devices listed that are no longer used.  If you do, I suggest clicking the white arrow to the right of such devices and clicking "Forget this device".

  • HT204387 Why My iphone 4 wont discover any other bluetooth device, including my ipad

    Why my iPhone 4 wont discover any other bluetooth device, including my ipad?

    It will not connect to your ipad.  This has never been a feature of ipad/iphone/ipod
    It supports stereo headsets/speakers, handsfree telephone devices, some keyboards, some apps from the app store, and internet tethering if provided by the carrier.
    Other than these, it will not connect to another phone or computer.

  • Hi there i just update my ipad2 and iphone 4 ios6 and now the bluetooth cannot connect to any other ios device?what i have to do now?

    I just update my ipad2 and iphone4 to ios6 but now
    My two device  bluetooth cannot connect with any other
    Ios device.

    Are you running Leopard on your Mac, Laurie?
    If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
    A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
    iTunes 10.6.3

  • Will the Iphone thieves get access to transfer my pictures in Camera Roll to any other devices?

    My Iphone was stolen 5 days ago. In that day, after missing for an hour, I turned on Find My Iphone on my laptop and set Erase Device. But until now it still appears Offline and the Erase Device is still pending (waiting for Iphone to connected to the internet).
    I remember I turned on Find My Iphone on device's Icloud settings, but not on Locations.
    The problem is, I put a sensitive pictures of me in that iPhone Camera Roll right before it was stollen.
    I'm okay with the lost iPhone, I just want the device to erase every data in it.
    I put a Lock Screen, but the passcode is really easy (The thief might find it). I hadn't set the erase all the data after 10 failed passcode attempts.
    Would you help me to explain whether the Iphone's thief has a chance to transfer my pictures in Camera Roll to any other devices?
    -thank you-

    Did you restore your iPhone with iTunes from your iPhone's backup, or as a new iPhone or not from your iPhone's backup?
    Sounds like you did the former since photos in your iPhone's camera roll are included with your iPhone's backup. If there is a problem with these photos included with your iPhone's backup that were restored from your iPhone's backup, or another problem with your iPhone's backup, restoring from your iPhone's backup will restore the problem.
    Try restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup.

  • My i phone 4 would not fine any other device it just searching any advice

    my i phone 4 would not fine any other device it just searching any advice

    i have tried it with other iphone and other make of phone car bluetooth kit but nothing just searching would not pick any bluetooth device up at all 

  • VPN connection works, but can't ping or access any other device on remote network

    I have an OS X Lion server at work (uses a static IP of 192.168.2.10). VPN is setup and works.
    The work network's router has an IP of 192.168.2.1 and hands out IPs of 192.168.2.100-149. The VPN service is configured to hand out IPs of 192.168.2.150-170.
    My home network uses a router with an IP of 192.168.1.1 and hands out IPs from 192.168.1.2-49
    Both routers are using subnet mask of 255.255.255.0
    The problem is, I can connect to the VPN just fine and access all services running on that same OS X server like iChat and AFP file sharing. But, I cannot directly access any other device on the office network like client machines or even trying to log into the router's GUI interface. Pings timeout, etc.
    Example:
    At my home, I have a local IP of 192.168.1.12 and I connect to the work VPN. It assigns me an IP address of 192.168.2.151 and I'm able to connect to iChat on the OS X server that has a static IP of 192.168.2.10
    In terminal, I try to ping the router on the work network (192.168.2.1) and I get no response (even though ICMP response is turn ON). I try to ping another OS X workstation on the work office, and get no response.
    I'm not sure how to fix this, or whether I need to change settings on either router or the server.
    Would greatly appreciate any insight or help on this. Thanks.

    danimalapple wrote:
    I have an OS X Lion server at work (uses a static IP of 192.168.2.10). VPN is setup and works.
    The work network's router has an IP of 192.168.2.1 and hands out IPs of 192.168.2.100-149. The VPN service is configured to hand out IPs of 192.168.2.150-170.
    My home network uses a router with an IP of 192.168.1.1 and hands out IPs from 192.168.1.2-49
    Both routers are using subnet mask of 255.255.255.0
    The problem is, I can connect to the VPN just fine and access all services running on that same OS X server like iChat and AFP file sharing. But, I cannot directly access any other device on the office network like client machines or even trying to log into the router's GUI interface. Pings timeout, etc.
    Example:
    At my home, I have a local IP of 192.168.1.12 and I connect to the work VPN. It assigns me an IP address of 192.168.2.151 and I'm able to connect to iChat on the OS X server that has a static IP of 192.168.2.10
    In terminal, I try to ping the router on the work network (192.168.2.1) and I get no response (even though ICMP response is turn ON). I try to ping another OS X workstation on the work office, and get no response.
    I'm not sure how to fix this, or whether I need to change settings on either router or the server.
    Would greatly appreciate any insight or help on this. Thanks.
    Check the DNS settings on the server (see my earlier post in this thread).

  • I can no longer connect to the internet from any other device.

    Having successfully upgraded to OS X Mavericks from Snow Leopard I can now no longer connect to the internet from  any other device.  I have an iPhone 4S, a Galaxy Tab, and an internet radio, none of which can connect to the internet since the upgrade.  They connect to my BT Home Hub without a hitch, it’s just that they do not connect at all to any website.  All was fine before the update. 
    The upgrade was to my iMac and that’s fine, no connection or surfing issues. 

    Hi t0ad1e,
    The article below may be able to help you troubleshoot your Wi-Fi issue with the iPhone:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398?viewlocale=en_US
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including
    previously connected Wi-Fi networks and passwords
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    I hope this information helps ....
    Have a great day!
    - Judy

  • My iPod is not recognized by my PC nor any other device.

    My iPod is not recognized by my PC nor any other device (GPS suport, loudspeakers, etc). I've restored it, but still is not recognized by any device. Can anybody help me? Thanks in advance.

    If your iPod does not have volume buttons on the upper left edge or an internal speaker it is a 1G (original iPod) that can be updated as far as 3.1.3
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)                   
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
    - A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
    - A 3G to 5.1.1  Requires iTunes version 10.5 or later
    Identifying iPod models
    Are you connecting the iPod via the dock connector?
    Have yo went to the stereo system's support site?
    Sometimes an iOS update breaks compatibility

  • I bought an external hard drive for backups to use with Time Machine, but however when I try to connect it with the other windows laptop it doesn't work ? intact it doesn't work on any other device except my MAC ?

    I bought an external hard drive for backups to use with Time Machine, but however when I try to connect it with the other windows laptop it doesn't work ? intact it doesn't work on any other device except my MAC ?

    Do not worry about it.
    Time Machine needs that your external drive is formatted in HFS+, or better known as "Mac OS Extended (Journaled)". This filesystem is used by Apple on Macs and Windows cannot read or write drives formatted with this filesystem, being this the reason why all your devices do not read the external drive except your Mac.
    You can only use your external drive to make Time Machine drives. If you store anything different, you may damage the Time Machine structure, so it is better not to use it as a drive to store other data. Instead, get another external drive to do it or create a second partition on the external drive formatted in FAT32 by using Disk Utility > http://pondini.org/OSX/DU3.html FAT32 can be read by Windows PCs

Maybe you are looking for