Bmp images showing backgrounds

Hi,
We have an odd problem, we have various reports with *.bmp and *.jpg images on them. They have no or clear backgrounds.
When we run the report in the designer, the images look fine. When we run them through our dll that uses the API these images look like they have a faint grey background on them.
We have checked that the printer drivers look up to date.
Development Environment
===
Windows XP (32bit)
Visual Studio 2008 Pro; with Crystal Reports 2008 for Visual Studio
TagetCPU: 'x86'
VB.net 3.5
Windows dll
Crystal Reports Runtime SP3 (12.3.0.601)
Crystal Reports Runtime SP4 Update (12.4.0.966)
Deployment Environment
===
Windows Server 2008
.net3.5
Crystal Reports Runtime SP3 (12.3.0.601)
Crystal Reports Runtime SP4 Update (12.4.0.966)
Anyone with any ideas? This is happening with at least two customers.
Simon

In the Designer go to the File menu, select Report Options and enable the option "Retain Original Image Color Depth".
Ludek
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