Bought ringtones on my iphone 6 from the itunes store, and they reset to default after 1 day of using them and dissapeared pelase help me get them back

How to get ringtones that have dissapeared  after purchased?

This is a known issue and other's have experienced the same thing.  It has something to do with iOS 8.1.1.  If you didn't sync them to your iTunes library after purchase, you'll need to contact iTunes Support. 
https://www.apple.com/support/itunes/contact/

Similar Messages

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    I gave my brother a gift from iTunes music video he received the email but doesn't know what to do to access it

    Hi
    I am sorry to see you are having problems
    I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3/5 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • HT201306 I have purchased books from the iTunes store but they are not showing up in my iBooks, why?

    How do I get purchased audiobooks to show up in the iBooks app?

    I agree with. You this was the path but suddenly I have no audiobook option hence no access to my audio books that I have purchased for the last 2 years. Some thing odd is going on as I have not had any replays from support iTunes on the issue?

  • I downloaded tv shows from the itunes store but they wont play. itunes closes and it says its encountered a problem.

    My downloaded tv shows won't play. Itunes just closes.

    Let's try the following user tip with that one:
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  • Over thirty emails in one day from the itunes store.

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    Go to the myInfo page at - https://myinfo.apple.com/cgi-bin/WebObjects/MyInfo.woa - and login then go to the 'subscriptions' and 'contact' tabs and turn off the correct check box.
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  • How do I download games onto my ipad from the itunes store? do I need wifi for that?

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  • Is Music Removed From The Itunes Store?

    November 1, 2006
    Hi Guys,
    I was browsing around in itunes yesterday for some music I heard on a radio station. I found that itunes had several of the artists I was looking for, and I decided to return to the store today to buy them. However, when I went back on the itunes store, I tried using power search to pull the songs I wanted to buy up again, only to find that the songs weren't there (I just got the "Your search did not match any results." message)
    The thing is, I KNOW that these exact same songs were on the power search just yesterday evening. Does Apple remove songs from the itunes store if they are not as popular as others, or is it just my itunes program acting up? (the songs I was looking at I found by digging way down deep in the Electronic section).
    I would appreciate anybody's answers to this problem.
    Thanks,
    Phil Shaw
    - Itunes User
    P.S. Here is a couple of songs I wanted to buy that have apparently "disappeared" from the itunes store. Mabey one of you guys could plug these into the power seach and see if they come up on your itunes program:
    1. "Pimp on Vacation" by Unforscene
    2. "Remember Me" by Elak
    3. Various songs by The Clifford Gilberto Rhythm Combination
    Dell Precision M90   Windows XP Pro  

    Ph1l2007,
    It is possible that you may be looking at the iTune Store for a different country.
    Click on the Home icon at the top of the iTunes Store window, and the scroll down to the bottom of the page.
    Make sure the country pull down is correct, and then try your search again.
    Thank you,
    Nathan C.

  • How do I transfer an audiobook from iTunes (purchased from the iTunes Store) to a Sony Walkman MP3 player so I can listen to it?

    I purchased two audiobooks form the iTunes store. They both have DRM.
    I have used 2 out of 5 of my downloads on a personal computer and an iPod. I tried to use 2 more of my downloads on a second computer to transfer the books to a Sony Walkman, but was unable. How can I do this?

    rip to itunes, put it in a playlist that you usually sync to your phone and then sync.

  • I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". What am I doing wrong?

    I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??

    never mind.  i think it just makes you review the information -- it looks like you have to click through everything.

  • I recently got iphone 4 , yesterday i was trying to install an application from the itune store it say that i need to authorize it ( i already have an account and bought some apps ) how can i authorize the device ?

    i recently got iphone 4 , yesterday i was trying to install an application from the itune store it say that i need to authorize it ( i already have an account and bought some apps ) and there was a CLICK HERE BUTTON , when i press on it it take me a to a page that require some kind of activation code or smthn like that ,
    how can i authorize the device ?
    and btw i bought it from UAE store
    IOS 4.3.2

    You should only make purchases for all your devices using a single Apple ID.  There is no need, and indeed a good reason not to, set up a new Apple ID with each new device purchase.  While items purchased under different IDs can be played on a single device, you cannot merge Apple IDs and it makes it cumbersome.
    Apple IDs do not expire but may become dormant and require reactivation if they are not actively used.
    You should make note of your Apple ID and passwords and keep a record of it.  Like a bank account it contains access to items with value.  Update your Apple ID email address as they change.
    I see you were guided to this forum by a help page on recovering your password.  If that is not sufficient try the links below.  Apple will need to verify you are indeed to owner of the accounts to which you are trying to gain access.
    http://www.apple.com/support/appleid/contact/
    Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37

  • My friend's iPhone won't play my music I bought from the iTunes Store.

    My friend has an iPhone 5 with music from his laptop. His laptop is authorized to play music I purchase from the iTunes store, but for some reason his phone won't play those songs. Can somebody explain why, and help me get his iPhone to play those songs? Thanks.

    Try this...
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

    I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
    The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
    But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
    When I search for those song in my library, it shows that I do not have them:
    But if I go to the iTunes store, I get the play button and not the price of the song:
    This is what things look like from my phone's side of things:
    "Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
    But, it does show up under "Recent Purchases"
    Also, this is what playlists are on my phone after syncing a million times:
    Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

    Hi Petrafin,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots.
    You can download your purchases directly to your computer.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    - Judy

  • I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

    i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

    On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
    On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

  • Trying to update apps but keep getting message that my Apple ID can't be used to purchase from the iTunes store but it works on my iPhone & computer?

    OS is 5.1.1 but it says no updates available. I've had the iPod for a few years but if I remember right it's 3rd Gen. Model #MC011C. I have no problems purchasing or updating apps on my iPhone, and I went to iTunes in my computer and purchased a song just to see if I could, and didn't have any problem. And I have tons of memory left on the iPod.

    Thank you for your answer
    I went to the App Store app and selected "Updates" along the bottom menu. It said 11 updates were available. I then chose "Update All." Before any updates could begin, the message popped up that "This Apple ID cannot be used to make purchases from the iTunes Store." That popped up twice, then the same message with, "Please enter another Apple ID" added. I tried 3 separate times (getting all 3 pop-up messages each time). I then tried updating apps via the App store app on my iPhone 4 and it worked fine. Then I signed into the iTunes store on my computer and bought a song (thankfully one I like ) and that worked fine. I tried on my iPod one more time before finally coming here to post a question.
    A few minutes after posting my question (and the reason I came back here, not knowing I'd received an answer) I thought I'd try one more time. This time, it worked with no problem and all the apps updated. So I don't know if somehow my purchasing something in iTunes on my computer helped, or creating this community ID did, or if it was just some temporary glitch. Whatever it was, it's working now.  Hopefully it doesn't happen again.
    Thanks again!
    Message was edited by: Boomersmum

  • HT1711 how do i get my music not purchased from the itunes store onto my iphone? ie music from CDs etc..

    how do i get my music not purchased from the itunes store onto my iphone? ie music from CDs etc..
    I am not able to get this onto my phone. Only music I bought from the itunes store goes to my phone..

    Hello michael.suffoletto
    Check out the article below on manually managing your music by dragging and dropping the music that you want to your iPhone within iTunes.
    Managing content manually on iPhone, iPad, and iPod
    https://support.apple.com/kb/ht1535
    Regards,
    -Norm G.

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