BOXI3.1: Error during migration -The system cannot find the path specified

Question

Hi,
I'm trying to migrate my reporting server from BOXIR2 to BOXI3.1.
I have a Java App which uses the SDK to generate reports hosted on BOE.
I have updated the SDK and when i attempt to generate a very simple test report, i get this error:
The system cannot find the path specified.
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: The system cannot find the path specified.
---- Error code:-2147467259 Error code name:failed
     at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
When i stepped through the codes, it occurred at this line:
ByteArrayInputStream aiStream = (ByteArrayInputStream)rptDoc.getPrintOutputController().export(exportOptions);
Does anyone know the cause of the issue? Some guide on what to check will also be helpful! Thanks!

Answer 1

Hi Aasavari,
We are running BOXI3.1 SP4.
For debugging purpose, I created a small program with your suggestion to remove exportOptions.
My report is called "testReportName" and it is created in "CMC > Folders > testFolderName":
IEnterpriseSession enterpriseSession;
IInfoStore infoStore;
IReportAppFactory rptAppFactory;
IInfoObjects oInfoObjects;
int reportFolderSI_ID;
String reportFolder = "testFolderName";
String reportName = "testReportName";
String paramVal = "2012-01-31";
try {
     enterpriseSession  = CrystalEnterprise.getSessionMgr().logon(boUser, boPwd, boAPSName, boAuthType);
     //Get the InfoStore service from Crystal Enterprise
     infoStore = (IInfoStore)enterpriseSession.getService("InfoStore",com.crystaldecisions.enterprise.ocaframework.ServiceNames.OCA_I_IINFO_STORE);
} catch (SDKException e) {
     System.out.println(e.message());
try {
     //Get the Report Application Factory service from Crystal Enterprise
     rptAppFactory = (IReportAppFactory)enterpriseSession.getService("RASReportFactory");
     String parentFolderQuery = "SELECT * FROM CI_INFOOBJECTS WHERE " +
     "SI_PARENT_FOLDER=0 and SI_PROGID='CrystalEnterprise.Folder' and " +
     "SI_NAME= '"+reportFolder +"' ORDER BY SI_NAME";
     IInfoObjects parentFolderInfoObjects = infoStore.query(parentFolderQuery);
     reportFolderSI_ID = ((IInfoObject)parentFolderInfoObjects.get(0)).getID();
     // Retrieve the report by name and its reportFolder from Crystal Enterprise
     oInfoObjects = infoStore.query("Select * From CI_INFOOBJECTS Where SI_NAME='"+reportFolder+"' AND SI_PARENT_FOLDER="+reportFolderSI_ID);
     oInfoObjects = infoStore.query("Select * From CI_INFOOBJECTS Where SI_NAME='"+reportName+"' AND SI_PARENT_FOLDER='"+((IInfoObject)oInfoObjects.get(0)).getID()+"'");
     IInfoObject infoObject = (IInfoObject)oInfoObjects.get(0);
     //Open the report into a Report Document object
     ReportClientDocument rptDoc = rptAppFactory.openDocument(infoObject,0, Locale.ENGLISH);
     //Refresh tables
     IConnectionInfo connectionInfo;
     util.setJdbc_url(ap.getParameterString("URL"));
     util.setJdbc_driver(ap.getParameterString("driver"));
     util.setJdbc_user(ap.getParameterString("user"));
     util.setJdbc_pwd(ap.getParameterString("password"));
     util.setJdbc_database(ap.getParameterString("database"));
     connectionInfo = util.getJdbcConnectionInfo(util.getJdbcPropertyBag());
     int replaceParams = DBOptions._ignoreCurrentTableQualifiers + DBOptions._doNotVerifyDB;
     ConnectionInfos connectionInfos = rptDoc.getDatabaseController().getConnectionInfos(null);
     for (ConnectionInfo oldConnectionInfo:((Collection<ConnectionInfo>)connectionInfos))
          rptDoc.getDatabaseController().replaceConnection(oldConnectionInfo, connectionInfo, null, replaceParams);               
     //Get Params
     Fields mainRptParameterFields = rptDoc.getDataDefController().getDataDefinition().getParameterFields();
     String params = new String();
     for(Object parameterField : mainRptParameterFields){
          String paramName = ((ParameterField)parameterField).getName();
          if(parameterField != null)
               if(((ParameterField)parameterField).getType() == FieldValueType.dateField)
                    rptDoc.getDataDefController().getParameterFieldController().setCurrentValue("", paramName,java.sql.Date.valueOf(paramVal));
               else if (((ParameterField)parameterField).getType() == FieldValueType.dateTimeField){
                    //Stored Procs uses Datetime
                    java.util.Date datetime = (Date)reportDate_df.parse(paramVal);
                    rptDoc.getDataDefController().getParameterFieldController().setCurrentValue("",paramName, datetime);
               else
                    rptDoc.getDataDefController().getParameterFieldController().setCurrentValue("", paramName, paramVal);
     ByteArrayInputStream aiStream = (ByteArrayInputStream)rptDoc.getPrintOutputController().export(ReportExportFormat.PDF);
     rptDoc.close();
I ran this against BOXIR2 and BOXI3.1, BOXI3.1 will still throw error at
ByteArrayInputStream aiStream = (ByteArrayInputStream)rptDoc.getPrintOutputController().export(ReportExportFormat.PDF);
Another question, will CI_INFOOBJECTS table be created in the DB during installation of BOXI?